112 comments found.
Hi, two questions: 1. If I install a 3rd-party Plugin like The Pluss Addon, I’m able to create pages with the widgets of this Plugin, but have the turn-off the Ajax for that single page to avoid any conflicts, right!? The 3rd Party Plugin will not crash the whole site, right!?
2. In the Demo only the Burger Menue can be seen, but the Theme also works with a “classic text” Menue – even on the AJAX pages – right!? Thanks!
If I install a 3rd-party Plugin like The Pluss Addon, I’m able to create pages with the widgets of this Plugin, but have the turn-off the Ajax for that single page to avoid any conflicts, right!? The 3rd Party Plugin will not crash the whole site, right!?
1. Yes, there should be no problems. The theme will act as normal website.
2. In the Demo only the Burger Menue can be seen, but the Theme also works with a “classic text” Menue – even on the AJAX pages – right!? Thanks!
2. Menu appearance is not related to AJAX functionality somehow. Yes, classic menu desktop menu is supported and looks like this https://yadi.sk/i/h2JoqPmUMW53yw On mobile there is always a fullscreen overlay menu regardless of the desktop menu appearance.
Cool, thanks! One last question: normally I can create my own Header (=menue) with the Elemntor Theme Builder – I guess this wouldn’t be possible with your Theme. I have to go with your Menue-Style, right!? Also the Portfolio item page with the “Role”, “Client”, “Launch” items is fix and can’t be changed, right!?
I can create my own Header (=menue) with the Elemntor Theme Builder – I guess this wouldn’t be possible with your Theme. I have to go with your Menue-Style, right!?
1. It’s possible, however using Theme Builder you will loose all the main theme features: AJAX transitions, mouse cursor follower and smooth scrolling feature. This is because Elementor Theme Builder uses its own template and doesn’t inherit the active theme templates (from Rubenz or any other themes). You’re literally building your own theme from a scratch using this feature. Elementor custom widgets provided by the theme core plugin remain usable though.
Also the Portfolio item page with the “Role”, “Client”, “Launch” items is fix and can’t be changed, right!?
2. Those fields are fully editable per page from admin panel. Example: https://yadi.sk/i/i7_Uv5IQdXe_8A
Hi, I’ve bought the theme 2 days ago, whenever i try to import demo content it just imported a completely distorted version. No images on the site neither the menu or any layout everything broken.
Hello! Answered by e-mail.
Hi there, love this theme but before buy i want to clarify some doubts:
is there anyway to remove the mouseover animation on the projects nav at the end of a project page? it would be better is the image shows without hover so the people can see wich is the next project
Hello! Thanks
This is not possible to adjust mainly because the bottom portfolio navigation is designed to show not only the next project but also the previous one. That would be incorrectly to show the static cover image of the “next” portfolio item in that prev&next layout.
Thanks for response! May can hire you to do some minor modifications to the theme?
No, sorry, I don’t do any customization/freelance tasks. You may try to hire someone from https://studio.envato.com/
Advanced Custom Fields PRO is not updating based on instructions. It did it the last couple of times, but not now. I delete, refresh and re-download and it’s still asking me to update? Anybody else having this issue?
This plugin is now updated to 5.9.1 Please try again to delete/re-install it.
Sidenote: unlike other theme plugins (Rubenz Core, Elementor, etc) ACF is the plugin that is not critical to have the newest version on a website. It has a really solid and future-proof codebase and should work without any issues in the future WordPress & Elementor releases even on the current version.
Yes, I have 5.9.0. The problem is it keeps telling me to upgrade to 5.9.1, then when i do what you said, it comes back and says I need to upgrade to 5.9.1. So for some reason, it’s not upgrading that same way anymore. I already knew how to do it, but it’s not taking this time around, I’ve tried a few times. Delete, Refresh, Update, Activate. It’s not working this time. Thanks.
I’ve just tried to download this plugin by direct link (from browser). It’s 5.9.1 version https://yadi.sk/i/I_2WDWxsVziHJQ From WP panel it also downloads 5.9.1 version https://yadi.sk/i/t8SAwwBeJaXZAA
Is there a way to have the counter go to higher numbers? Right now it seems to limit you to how high you can go. ex I think I tried to do 400,00 and it wouldn’t do the hundred thousands. Would be nice if you can do a number and “k” (like 400 k) for thousands or “M” (like 40 M) for millions. I’m currently doing stats on patients in a hospital and can’t do millions because it only does to a couple thousand. Anyway this functionality can be added any value by atleast being able to add a letter at the end? Thanks.
Again after days of waiting on a response, i found it myself.
Hi. As I’ve already mentioned in one of the previous replies, the theme support (technical questions about the item’s built-in features, assistance with reported bugs and issues) is provided only within the active support period which you have expired on 02 Jul 2020. If you’d like to get any help related to the theme, you need to extend the support period on the item page. Thanks for understanding.
I purchased this theme and didn’t install right away, so I never asked one question before. Didn’t think it would be an issue to as without having to purchase more service. Thanks for letting me know.
A video can only be played if on Vimeo or Youtube? I can add a video to media in WP and play it from there? I tried using the URL link from WP but it’s not working. Don’t understand why a video can’t just be played from the database. Atleast having the option to do so? Maybe I’m missing something. Thanks.
Nevermind after days of waiting on a response, i found it myself.
Can the contact form on the maps page be used without the map? I don’t see any widgets for just the contact form unless I’m missing something? I want to put info next to the contact form, but looks like the map and contact form built into the widget are one. Let me know thanks.
Yes. You can use Elementor Shortcode widget and put the contact form shortcode inside.
Hi there,
I like the look of the theme. Do you know if it’s possible to turn off the blue Apple spinning wheel? I don’t see it on any other websites and it sort of gives the feeling that my hardware isn’t working as quickly as it should. Is this a JS thing and can it be turned off?
Cheers
Dan
Hi! Yes, it’s possible with a few lines of CSS:
.cursor-progress {
cursor: auto;
}
.cursor-progress * {
cursor: auto;
}
Help anyone, Does the Testimonial Slide not change colors based on theme color you select? I changed a page to one of the Dark theme selections, but now the testimonial section adapts somewhat except the color of the gradients on both ends up top (where the names are, stays white) and the background behind the block quote doesn’t change where I can read it, but everything else in the widget adjust accordingly. Can the testimonial widget only be used on a particular theme color? Would have thought you could select any of the Page color themes and all the widgets would adapt, but seems you have to manually go in and fix the font colors etc for widgets when you change the Color themes unless I’m missing something. I’ve tried all the settings to change colors and I see nothing to be able to change the blockquote background behind the words and the gradient part that fades the names at the top on each end so both are white and I can’t the words for the quote.
Hi. Will fix it this week.
Thank You. Please also check other widgets as well. Some of them don’t seem to change to light or dark depending on theme, you have to manually go in and pick a color.
I updated the template to fix the testimonial blockquote color issue, but it’s still off (unless it’s supposed to be the way it is). It did fix the widget to where it’s changed to be seen on a darker background, but the background behind the blockquote, although dark is a different color than the rest of the widget (black and then off black behind the blockquote). Is there anyway you guys can make it to where the user can manually change the color behind the blockquote? That way if the color doesn’t match, the user can just enter the hex code? Right now, you can manually change the color of everything except the area behind the blockquote unless I’m missing something? Thanks.
Hi, I’m also encountered that header section widget doesn’t change colors if you change the template background of a current page. Right now you have to manually do it. ex. If I start with a Blue Grey layout, if I change it to dark, the text color changes to a color I can see and I have to manually go in and change it to a dark or light color depending on new background color.
How do I edit the very top of the “services” page to look like it does in the PSD version? I want the Services title then the list of services under it like the PSD version, in the Wordpress version it only says “services”. I have never understood how to edit the very top of any of the pages. Elementor doesn’t seem to edit the top portion so how do I access? Thanks.
Hello! It’s explained in these articles of the theme documentation: Extended Document Options and New Pages and Posts
Should you have any more questions related to the theme, please extend your item support period.
Thanks, I already went to the documentation which is why I asked. I figured it out. Thanks.
Hello, Thank you for this amazing theme. i have a small issue, the revolution slider 6 crash after Ajax transition :/ any solution for this ?
Thank youuu
Hello! Thanks. At the moment unfortunately I don’t have any suitable solution to make Rev Slider AJAX friendly to the theme. The page where it’s placed require a hard refresh otherwise it won’t load the slider’s frontend scripts.
You can turn off AJAX transitions from the theme options or add an exclusion rule for a particlar page with the slider in Customizer -> Theme Options -> AJAX Transitions -> Prevent Elements in the following way:
a[href*="https://example.com/page-with-slider"]
Thank you so much for your support :)))
You’re welcome!
Hi! I have some questions:
1. In regards to social buttons it’s possible to include them in the menu, right? Or other areas with a widget? Or are they only possible in the footer?
2. The menu is very slow for me on iPhone SE (2016) but I assume it’s possible to change the speed in Elementor such as on Cassio, right?
3. Is it possible to remove the hover effect for PREV NEXT item on mobile so it shows the image straight away? Most people don’t hover I think and would rather see it directly to proceed to the next item (at least for mobile, on Desktop it’s fine).
4. Which portfolio sliders support video? I would like to use the full slider for 1 page of mines, the grid slider for 1 and the halfscreen page 2 slider for 1 and if video could be playing automatically would be great. I remember Cassio didn’t always support video, especially for the distortion effects so I wanted to clarify here.
5. An audio player function is not included in this design, right?
Many thanks!
Hello!
1. In regards to social buttons it’s possible to include them in the menu, right? Or other areas with a widget? Or are they only possible in the footer?
1. Yes, the right menu part is a widget area where social icons widget can be placed at https://yadi.sk/i/38OND0APTNJMtw
2. The menu is very slow for me on iPhone SE (2016) but I assume it’s possible to change the speed in Elementor such as on Cassio, right?
2. No, there are no options for adjusting animations speed.
3. Is it possible to remove the hover effect for PREV NEXT item on mobile so it shows the image straight away? Most people don’t hover I think and would rather see it directly to proceed to the next item.
3. No, not possible (even with custom CSS).
4. Which portfolio sliders support video? I would like to use the full slider for 1 page of mines, the grid slider for 1 and the halfscreen page 2 slider for 1 and if video could be playing automatically would be great. I remember Cassio didn’t always support video, especially for the distortion effects so I wanted to clarify here.
4. Rubenz theme doesn’t support featured videos at all. Only featured images.
5. An audio player function is not included in this design, right?
5. That’s correct, there is no audio player.
Thanks for the swift response!
Do you think some of those things might be possible in the future? Or not at all due to the release date and how the design works? I could get around the audio player and the hover effect which is not major but the featured videos would be a great addition.
Thank you!
Unlike in Cassio theme the AJAX transitions in this theme are based on images, not on texts. In one day I had an attempt to add featured videos support but I wasn’t satisfied with the results. The video transitions weren’t smooth so I abandoned this feature. So it’s unlikely to be added in near future.
No worries, thanks so much for letting me know!
To be fair on mobile it would be an issue anyway since autoplaying videos and also audio isn’t recommended so I might just stick with images and don’t spoil the videos too much. I love this design, especially the previous next navigation is very well done!
It just feels slightly slow for the Home sliders for example the Split Screen 1 and 2. Is it possible to include animation editing for the menu and the sliders in the future within Elementor?
That’s all for now, I might consider switching but the mobile issues with lagging might be a bit tricky. I have to check it in depth but the Slider with the Text links (2 rows) definitely lags a lot but I will probably use the Split Screen 2 as well.
Is it possible to include animation editing for the menu and the sliders in the future within Elementor?
Sliding speed can be adjusted from Elementor widget options https://yadi.sk/i/1SKNrcfRu1VdHg However this doesn’t have an impact on text animation speed – it’s always constant in Rubenz. This won’t be changed.
Hi, I’m trying to figure out why I’m getting this message when trying to up my plugin: There is a new version of Advanced Custom Fields PRO available. View version 5.8.12 details. Automatic update is unavailable for this plugin. To enable updates, please enter your license key on the Updates page. If you don’t have a licence key, please see details & pricing. Thanks
Hello! Please check this article from theme documentation ACF Pro – Updating Plugin
Hello!
I love the theme! I see it doesnt support WooCommerce but my question is would the ajax transition not work on the product pages? I just want to know if this has been tested?
If you interested in using this theme to create a custom build please let me know.
Thanks,
Dean
Hello! Thanks. if ajax is enabled, when clicking on the regular links it should fallback to “sliding curtain-in-out” transition. There will be no images transitions though.
Absolutely fantastic job! Thank you so much! Love it…
Thanks 
hi. I can’t seem to get “fixed” parallax sections working. Every time the image does not appear. I have attachment = fixed; repeat=default ; size cover. It appears in preview but not on the live page. Anything i have to do here?
Hello. “position: fixed;” won’t work on the elements inside the container with applied “translate” property which is used for smooth scrolling feature. You need to turn off Smooth Scrolling in Customize -> Theme Options -> Smooth Scroll
thank you 
What a wonderful experience.!!!
Keep the good work please.
Pre-sale question:
Is it possible to use your theme with wocommerce plugin and experience same portfolio nice effects and transitions?
Thanks
Hello! Thanks. No. The compatibility and design match with wooCommerce are not guaranteed.
Thanks.. any future update plan or new Ajax e-commerce theme coming soon please?
Unfortunately there are no plans for any e-commerce related functionality in the theme.
Hi..
Thanks for the reply,
I hope you soon create a specific theme for woo-commerce show your Ajax and animations experience on it.
Regarding Elemntor;
I read here in the comments area that you support Elementor,
but using Elementor pro templates will affect your beautiful Ajax and animations assets.
My concerns:
if i bought Rubenz theme,
is there any way to use child-theme and copy Rubenze templates’-features to Elementor pro full-width and or off-canvas templates so that to show same magic experience of your theme?
Let me know please.
Hello!
“Elementor Full Width” template uses the default theme template, it just cuts off the page masthead. It’s compatible with Rubenz. Actually fullscreen sliders in the theme demo use this template (with the removed footer).
“Elementor Canvas” template literally creates a blank canvas for an Elementor page. It doesn’t inherit any template from the current theme (neither Rubenz nor other themes). Under the hood it uses Elementor’s template file. You may still use custom widgets provided by Rubenz theme (parallax backgrounds and text animation will still work), but you won’t get AJAX transitions or Smooth Scrolling in this template because it requires the specific HTML markup.
Rubenz AJAX transitions can’t be copy-pasted to build something completely different on a 3rd party markup, because it’s not a plugin but a theme.
Thanks alot for your handy and quick support… Am happy with answers.
You’re always welcome 
Is this compatible with Elementor’s header menu builder?
Hello. When using Elementor Pro Theme Builder, it creates the pages based on own template – the one which differs from the current theme (you’re literally building an own theme).
While the widgets provided by Rubenz theme will work as they should, you will loose those features: AJAX transitions, smooth scrolling, portfolio prev/next navigation. Simply because they require a custom HTML markup which is being overridden in case of using Elementor Theme Builder.
There looks like a problem with the mouse scroll of this theme. I’m looking for something like however when I tried the Demo, after first slide it won’t scroll anymore using my mouse scroller, it needs to manually click on the right
Hello. The is a known issue of a Swiper library that’s built in Elementor page builder https://github.com/nolimits4web/swiper/issues/3420 It was already fixed but me and other developers are waiting until Elementor will merge these changes and release a new version with the updated slider library. Until then unfortunately it’s not possible to force to load the Swiper newest version.
Thanks, I see, I might need to circle back on this theme if I haven’t found a suitable one yet. This is actually perfect, just the mouse scroll issue is the deal breaker. Looking forward to you update.
Hello ArtemSemkin
You created some very interesting themes. All of them have their specialities but also limitations. After testing all of them, escpecially in terms of options and compatibility with various browsers and mobile phones, RUBENZ is the one which works.
But there are still 2 very important questions:
1. On the “About” site I can see the members of a team, is it possible to change the mouseover effect, for example into the one you use on CASSIO theme?
2. What about the issue the user “minus” mentioned 8 days ago? What is the solution to that problem?
sincerely
Hello. Thanks.
- No, there are no options for that.
- Unfortunately I’m not able to reproduce any of the mentioned issues neither on iOS nor on Android even on 4+ years old low-end devices. So I still doubt that the issues caused by the theme and not by something else.