173 comments found.
1. There is no parallax (shift when moving) on background images, those in the screenshot. 2. There is no texture on a light background (grunge) What should I do? https://prnt.sc/v0675s
I solved the second question. The first question remains
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
I sent a letter and am waiting for an answer.
Hi there, we don’t see any ticket from you. Please contact us at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
Hello, I need the THEME STRIZ to be updated, because I can’t update the elementor anymore, the home stops working, it doesn’t load the content.
I’ve tried updating elementor 4 times and the same error always occurs, so I need to go back to the old version of elementor.
I saw that there is a direct download on the website of the day of 27/08/2020. Why doesn’t a theme update appear automatically on the site?
I’m afraid to download it, install it on the website and give an error or problem.
How should I proceed?
Recalling that in the last months there were several errors and problems in the theme, which with many tickets you have been solving. Are ALL of these corrections and changes included in this version?
Can you help me?
Thank you.
See, even updating the striz theme to version 1.7.0 (previous was 1.6.0) when updating the Elementor from 2.9.14 to 3.0.8 it stops working all the content of the home, see the video: https://drive.google.com/file/d/1pcZMJBPB7RzoUUZfdKJ2DNmvvq757LyX/view?usp=sharing
Hi there, thanks for choosing our theme. Please use Elementor version 2.9.9: https://www.wpopal.com/elementor-3-0-issues-announcement/ Thanks,
Hello!
Striz theme has a bug!
Pages as “shop” “blog” and “shop categories” font is broken in header and also in footer section.
In pages as shop, blog, font goes extremely big. and also content width goes very wide and uncomfortable.
Pages as contact, about us etc, which are just elementor pages are fine and can edit with elemntor are fine.
Images: https://ibb.co/Y8DQsHr https://ibb.co/YpKF93j https://ibb.co/16BBwKHHi there, please send issues of your website to our support ticket at https://wpopal.ticksy.com/, our technical support team will check and help you. Thanks,
Hello, has the striz theme been updated to work 100% on version 5.5 of wordpress and version 4.4.1 of woocommerce?
Thank you.
Hi there, our theme works with the latest WordPress 5.5. And for WooCommerce, currently, it is running version 3.7. We will check and update the theme asap. Thanks,
how would I upgrade the font awesome version? or redirect to fa cdn?
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will help you. Thanks,
hi, is this theme compatible with wp version 5.5 ?
Yes, it can work with the latest version of WordPress 5.5. Thanks 
elementor Instagram widget is not working. please check…
Thank you. We are working on it and will update asap.
I am having a few issues. The background image used for the testimonial for Home 2 does not cover all the way down to the footer, it cuts off where the logo section starts. Also, where the footer begins there is an out of place image, I have attached a photo of the two issues, I will also leave the link the the homepage as well.
https://imgur.com/eD7POwN https://youngnfreshfashion.com/Hi there, please contact us via email help@wpopal.com, we will check and help you. Thanks
does anyone have the translation of german spanish or dutch
Hi there, please contact us at https://wpopal.ticksy.com/, our developers will help you. Thanks,
The link to check and test can be this: https://www.boottrainingbrasil.com.br/loja/botinha-gym-curta-preta-dourada/
If you can help me, I would be very grateful. Thank you.
Hi there, please contact us at https://wpopal.ticksy.com/, our developers will help you. Thanks,
Problems with the Striz theme I want to change the Header and it is not saved, I already update the theme and it does not save the changes. Besides I get the option to renew the support and the topic no longer appears on its official site.
Hi there, please contact us at https://wpopal.ticksy.com/, our developers will check and help you. Thanks,
Hi! Is it necessary to use the Granular Control Elementor plugin? It is an obsolete plugin and I preferred to uninstall it. Is it a problem? Thanks
It’s not necessary to use Granular Control Elementor plugin. You can uninstall it. Thanks
How do I disable the mobile version, the lower menu where the search button, account and shopping cart? where do I go and disable this menu? I understood it in the settings, footer, disable the mobile bar. I managed, thank you. Can be who to read will, will find the answer here
Hi there, please contact us at https://wpopal.ticksy.com/, our developers will check and help you quickly. Thanks,
Hi,
I need the css codes to edit the options as shown in the following image: https://imgur.com/VFo68V61- change button color from black to red
2- Change button text
3- Change color and size of the product price.
Can you help me? Thank you.
Hi there, please contact us at https://wpopal.ticksy.com/, our developers will check and help you quickly. Thanks,
Do you have the latest version changelog?
It’s the update WooCommerce version 4.0
Hi,
I did a test run configuring Striz theme on a demo account, but not i am looking on doing a new configuration from scratch for the live site. I am trying to do an import, but i get errors 500 and 503. Is there a problem on your side that doesn’t allow me to fully download demo data? I am getting incomplete information and if i import again i am getting duplicate data which doesn’t help. Also I received a message that there are some file templates that should be updated in the theme in order to be compatible with the last version of woocommerce. Any theme updates planned?
Thanks,
We have tested on two different hosting accounts, and we are having import issue, error message, or the latest : “Manual demo files upload | There are no predefined import files available in this theme. Please upload the import files manually!”
Unfotunately this theme is not any use to us, we were looking for a product that works out of the box, with minor tweaking from our side, regarding personalisation. Our technicians advised to look for another theme, more clean.
Hi there, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our developers will check and help you quickly. Thanks,
The checkout of the site is very narrow, it is bad to see the content of the fields. Is it possible to leave it with more space? And perhaps the source of the content of the smaller fields. Can you help me?
https://imgur.com/W6v7c7BThanks.
HI,
in this image you can see better, the focus is bad and the information is tight:
https://imgur.com/tZyySDrWould it be possible to move this side block from the right to the bottom?
Thanks.
Hi, please contact us at https://wpopal.ticksy.com/, our developers will help you. Thanks,
Hi,
I already searched and found no adjustments, this is something internal to the woocommerce plugin, if I open elementor, there is no way to edit anything, it looks like this:
https://imgur.com/hfkEpytI can’t see the content and edit.
The best I can do is extend it a little more to the sides, but this column of finalizing the payment, remains tight, making it difficult to write and read the fields.
If I could just move this “block” to the bottom, it would be great I believe.
Would you have any tips? Thank you
Hi, please contact us at https://wpopal.ticksy.com/, our developers will check and help you. Thanks,
Hello, today an update for the X Street plugin came out, and a message appeared that the Striz theme is out of date.
https://imgur.com/VmLD8M6Can you update?
Thank you.
Yes, you can update the plugin
Hi
I haven’t received a Striz theme update yet, have you made the update available yet?
Hi, we’ll update it asap, we’ll let you know when the plugin is updated. Thanks
Hi, we have updated the WooCommerce version, please check. Thanks 
Hello friend, the standard effect of the product listing when you position the mouse on the product, it changed the image to another one, and now this effect just stopped. Would you know how to do it to activate the effect again?
You can access the website link on the home page and check that the image is not changing.
https://www.boottrainingbrasil.com.br/Thanks.
Hi there, please contact us at https://wpopal.ticksy.com/ and attach your site info also, our developers will check and help you quickly. Thanks,