308 comments found.
Hi there,
I’ve tried to add a social menu dropdown but it doesn’t get populated. Here’s a short video of the problem: https://d.pr/v/wDsrXm
Any thoughts?
Cheers!
Hi,
Thank you for contacting us and thank you for your patience during the weekend. 
I can’t really tell. You might have a plugin conflict that is preventing the social icons to show inside the list.
Can you please reach out to our support team through this form, and they’ll help you with that in no time:
https://mekshq.com/contact/#supportBest regards,
Meks team
There is a multi-author feature in the preview of the theme, but it didn’t happen when I downloaded the theme.
I cannot upload a video to the theme’s homepage. It is shown that I can upload it in its preview. But it didn’t.
The size of the images I uploaded to the homepage is corrupted.
Hello, how to remove “Meks – WordPress Themes & Plugins” in Users Panel (because they see it)?
Hi,
Thank you for contacting us.
If you’re talking about the box which you’re seeing in the WordPress dashboard, when you’re logged in, you can just click on the Screen Options located on the top right corner, and choose what you want to show in that section.
Please check this screenshot:
https://tinyurl.com/y9b53hhaI hope that helps.
Best regards,
Meks team
for me is OK, for my users frivolous I already fixed it.
Hello,
We are glad if you have solved this problem.
If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Question about Redux Framework: The free version is listed as a recommended plugin for the Typology theme. Is this required only for the purpose of importing demo content? I prefer a theme that does not use a third party page builder/framework.
https://mekshq.com/docs/typology-recommended-plugins/Thanks!
Hello,
Thank you for contacting us and thank you for your patience during the weekend.
We’re using Redux Framework for running the Theme Options, and basically, it is the only plugin that is actually required to use the theme.
Your theme choice is entirely up to you, of course.
If you want, you can test-drive our theme for free on this link here, to see how it works:
http://demo.mekshq.com/?theme=typology&testdriveBest regards,
Meks team
Why am I seeing two Related Posts areas at the bottom of each post? One, with very small type, shows 3 related posts directly under the single page post. Then at the bottom of the page, below the comment section are 4 related posts. The second section is the one that I want and it’s the one that is controlled by the Theme Options. I don’t know how to disable the first Related Posts.
Hello,
Thank you for contacting us.
We don’t have any similar issues with our demo. I suppose that you’re using some kind of external plugin that is affecting the field.
Please send us a regular support ticket with your website URL so we can see what is going on there:
https://mekshq.com/contact/#supportBest regards,
Meks team
You were correct. It was another plugin. Thanks for the reply.
Hello, We are glad if you have solved this issue on your side. If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Hi there, on the theme description page (CUSTOMIZE YOUR HOMEPAGE) you show a version of the homepage that contains content in cover area + an intro. On you screenshot, we can see these contents are differents. The cover contains a title, a description and 2 buttons (“A beautiful Blog with no …”) and the intro a title and a text (“this is the homepage content”).
How did you managed this ?
Thanks for your help
Hello,
First of all, thank you for showing interest in our theme and thanks for contacting us, it’s really appreciated.
Regarding how to set up these two sections please check this article https://mekshq.com/docs/typology-home-page-setup
I would also like to invite you to test drive our theme for free, just follow this link here: http://demo.mekshq.com/?theme=typology&testdrive and enter your email address, and you’ll receive access to fully featured theme version with demo content imported so that you can evaluate the theme and see if it suit your needs.
If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Hey there
Q1. Is it possbile to set custom layout (A,B or C) for a page either with shortcode or else ? Q2. Is it possible to remove capitalization from main menu (top) text
Hello,
Thank you for contacting us and thank you for using Typology.
Q1. In the Typology theme you could set up the Layout for post pages in the Theme options > Post layouts, but we don’t have an option to set up the layout for the pages.
Q2. You could try to set up capitalization fo the menu items with the custom css code if paste this code in Appearance -> Customize -> Additional CSS:
.typology-nav { text-transform: capitalize; }
If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Thank you. You should consider adding random chosen posts to be displayed at the cover area!
Hello,
Thank you for your reply.
We will address this request to our product team, and they’ll surely consider it for one of the next updates.
Best regards,
Meks team
Hi! Is the theme limited to 45 tags or can I change it to desired numbers of tags? I really need it for my historical website with your outstanding theme! I need around 200 tags for index of crime/verdict. There will be only 1-4 tags per post but I like to have a single page with all the tags for the convicts so readers easily can find each crime and verdict they are interested in. Feel free to take a look at the tags on my site – (only in Swedish) https://levnadsöden.se Sincerely Tony Korpenklo.
Hello,
Thank you for contacting us and thank you for using Typology.
Can you please send us a regular support ticket along with your website URL, and our support team will check this problem closer: https://mekshq.com/contact/#support
Best regards,
Meks team
I just purchased the theme and love the simple design. I’ve got a question about customizing the header. One of your example sites (https://www.housequake.com) has an image in the header (https://www.housequake.com/prince-articles/reviews/) and I don’t see this in the theme options. I’d like to do something similar, with a header image that complements the cover image on the home page.
Hi,
First of all, thank you for purchasing our theme and for contacting us, we really appreciate it.
You could try to go to the Theme options > Styling & Colors > Cover background media and upload your image. This area is a full width area and our suggestion is to upload full hd image 1920×800px.
If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
Thanks. I already uploaded a cover image for the home page. What I’d like to do is add a background image for the Header as well, as in the example website I linked to above. I don’t see any place in the theme options for adding a header image (not a cover image). It may be beyond my skills to add that customization, but I’m curious how it was done.
Hello, In that site, this image in the header was added with the custom css by the author of the site. This functionality doesn’t come from the theme, so they modified the header styling with the custom css. If you have any further questions, feel free to contact our support team through this form, and our support team will help you in no time: https://mekshq.com/contact/#support
Best regards, Meks team
About “Cover background video”
Could I just turn on the “Cover background video” for the website on PC? Cause the video just shows the right half on the website on iPhone and IPad. If not, how could I fix this problem?
Thank you so much!
Hello,
Thank you for contacting us and thank you for using Typology.
Can you please send us a regular support ticket along with your website URL, and our support team will check this problem closer: https://mekshq.com/contact/#support
Best regards,
Meks team
Hello, I’m pondering buying the theme. How is the outlook. Will it be reliably supported and upgraded for a foreseeable future?
Hi,
Thank you for contacting us and thank you for your interest.
Of course. We’re not planning to go anywhere.
You can read our Typology change log and see all our updates so far:
https://mekshq.com/docs/typology-change-log/Best regards,
Meks team
Thank you. I’ll give it a shot.
How much can I customize the look of this theme with html/css? Also is there a way to get rid of those big grey letters at the beginning of each post?
Greetings,
Thank you for contacting us and thank you for your interest.
You can customize the theme with HTML/CSS however you want, either through the child theme or through the Appearance > Customize > Additional CSS section.
Regarding the dropcaps – Of course. Just navigate to your Theme Options > Single Post > Display dropcap, and turn the setting off.
I hope that helps.
Feel free to send us a support ticket if you have any further questions, and we will be there to help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
Hi,
We’ve used this theme now after the purchase and see an issue with the comment.
When user click on comment submit, it shows error on default WP page @ https://prnt.sc/ticxjg instead of showing validation error in the same page.
Please help fix this so that it shows error on the same page.
Hello, Thank you for contacting us and thank you for using Typology.
Can you please send us a regular support ticket along with your website URL, and our support team will help you with some CSS: https://mekshq.com/contact/#support
Best regards, Meks team
Hi, will you release an update for the theme?
Kind regards.
Greetings,
Thank you for contacting us, and thank you for your patience during the weekend.
As a support specialist, we don’t have exact information about the update release date, but I can tell you that we’re regularly pushing the updates, so you can expect the regular update in the next couple of months or so.
You can take a look at our Typology change log in this article from our docs:
https://mekshq.com/docs/typology-change-log/Feel free to send us a support ticket if you have any further questions, and we will be there to help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
Hello, Pre sale question. Can I adjust the height on “Sample Page with cover image” and other as well, about half of the current size? I like it narrower. Thanks and it’s a great theme. Sincerely Tony Korpenklo.
Hi Tony,
Thank you for contacting us.
I’m not really sure that I understand the question. Do you want it to be narrower, or to have less height? And do you want to change the proportion of cover area only or the content itself?
If you want, you can send us a regular support ticket with some additional details and screenshots through this form here, and our support team will be there for you:
https://mekshq.com/contact/#supportWe’re looking forward to hearing from you.
Best regards,
Meks team
Thanks for your great and fast support! That helped!
No problem.
Hello, before purchasing the theme I had a question related to a webfont I’d like to embed in the theme. Do you think you could help me set up the file and the font (Jannon Antiqua that I have bought) accross the theme? Let me know.
Greetings,
Thank you for contacting us.
Sure. All you need to do is to follow this article from our docs:
https://mekshq.com/faq/import-use-custom-fonts/?kb=87If you need any further help with that, you can reach out to our support team through this form here:
https://mekshq.com/contact/#supportBest regards,
Meks team
I am interested in purchasing the theme. However, I need to know if search is built into the theme as I couldn’t see it. If not, is it easy to add, if so how? Thank you
Hello,
Thank you for contacting us regarding this subject.
Yes, we use WordPress built-in search functionality in the header, there is an option to enable it. But you can use it on the sidebar and footer with the search widget.
If you have any further questions, feel free to contact our support team on this link https://mekshq.com/contact/#support
Best regards, Meks team
Thanks. I tried the Test Generator and found the settings. I will be buying it
One other thing, is the Typology theme compatible with AMP, and if so, which plugin would you recommend for the theme? Thanks.
Hello,
Thank you for contacting us and thank you for your patience during the weekend.
You can read more about that in this article from our documentation:
https://mekshq.com/faq/what-is-amp-and-how-to-use-it/?kb=87Feel free to send us a support ticket if you have any further questions, and we will be there to help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
Hello,
Thank you for reaching out, it’s highly appreciated.
I see that screenshot you send have some code and template modification, that can be done but you have to do it by yourself because that is out of support scope, you can read our support policy here: http://mekshq.com/support-policy/
Or to contact our customization services partner on this link http://mekshq.com/contact#services and request a quote.
If you have any further questions please contact our support team on this link https://mekshq.com/contact/#support
Best regards, Meks team
Hi, I am using Dream Host hosting my wordpress site. Can i use Typology as a theme in my Dream Host hosting site?
Greetings,
Thank you for contacting us and thank you for your patience during the weekend.
Sure. We didn’t have any previous complaints.
If you have any sort of problems, please don’t hesitate to send us a regular support ticket through this form, and our support team will be there to help you:
https://mekshq.com/contact/#supportBest regards,
Meks team
How can I stop the parallel effect when scrolling? I want my cover images to be static so it moves with the posts page. It feels like the body is separate from the cover images and header.
Greetings,
Thank you for contacting us and thank you for your interest.
No problem. Please add this CSS to your Appearance > Customize > Additional CSS:
.typology-cover-item { position: absolute !important; height: 80vh !important; }
.typology-cover { height: 80vh !important; }
I hope that helps.
If you have any further questions, feel free to reach out to our support team through this form, and our support team will help you in no time:
https://mekshq.com/contact/#supportBest regards,
Meks team
