39 comments found.
are we get demo content, if we buy this theme ?
Yes you will got demo content but image will be blur. We do not provide original images with theme. Thank you
Is this theme came with page builder or we have purchase seperately?
Hello, Yes our theme build with Elementor Page builder
does it support Woocommerce?
Sorry it do not designed WooCommerce template files Thank you
hi.support RTL?
Yes it is RTL Thank you
does support multilanguage this template such as wpml or others plugin
We recommended all to use WPML Thank you
I have followed the process to install the plugins and import “demo data” but it didnt work well.
After the import process has been completed without error the web page images seens corrupted and the image effects didnt work too: http://t4h-detox4-teste.azurewebsites.net/
Analysing the downloaded file it seens that doesnt have all the imagens files that I can see in your demo web page.
Please I need your help to finish the process and see the same effect as I can see in your demo web page.
I opened an incident in your ticker system: #20226
Hi, Our support team have replied in your ticket. Please follow up your opened ticket.
Does anyone know how to edit (or hide) the page title for this theme? Elementor is not able to hide it via its “Hide Page Title” toggle. Very frustrating.
You can find in post meta option https://prnt.sc/t2glir If you find any issue open ticket in https://support.smartdatasoft.com our team will help you. Thank you
Not a FAN. A client picked out this theme before they hired me. I’m using the demo template but am replacing images/content with the client’s content. I am finding entire Elements that are in the Demo are not available for use in the Element Library. Literally spending hours trying to replicate and manipulate content blocks. Would love some insight on a few elements on the demo homepage.
This is addressed to the Theme Author.
In this screenshot, it shows a section on the homepage. This content box with the 1, 2, 3 icons is not available in the Element selections. https://pasteboard.co/JctPz3j.jpg
Hello, 1,2, 3 is not icon they are text. If you need any help please open ticket in https://support.smartdatasoft.com our support team will help you. Thank you
I did try to open a ticket. It forces me to sign into my Evanto account. The theme was purchased through my client’s Evanto account. The bottom line is that the element in the above screenshot is not available for use in the Detox theme that you sold my client. Most of the elements seem to be coded for aesthetics and not for use. Provide me with another way to open up a dialogue with your support. Also, please explain how I can replicate that element if I wanted to do so.
Hello, to open ticket you must need envato log in to open ticket. Or you can open ticket using the purchase code after log in your envato account. For any kind of technical support, please open ticket in our support system our support team will help you. In comment section we only provide pre-sale question answer.
Thank you
You apparently did not read my previous message. I’m the developer, I didn’t buy the theme. I’m trying to resolve shoddy theme design. I’ve even emailed your support email.
Please try to understand. i am not the person who provide support, we have a technical team who provide support via support ticket. Which is easy for us to manage all customer support and follow up ticket. We do not provide email support. Because no where it is mentioned. You can open ticket with your issue in support ticket, our team will ready to fix or help you asap. Thank you
Yeah, as stated before, I didn’t purchase the theme, my client did. I don’t have the purchase code available to me, so I can’t submit a Support Ticket. Your email is visible and available on your website, as well as a contact form. I’ve used both without a reply.
We are sorry to inform you that. without purchase code we do not provide any support. Thank you
I am still waiting for my refund…nobody should fall for those fake reviews you see above… Most features of this theme doesn’t work… send back my money
Hello , Please I would not want this item anymore.. The interesting features are changing or inactive during live testing.. Could you process a refund please?
Please open ticket in our support system https://support.smartdatasoft.com with your problem. our support team will help you. Thank you
I opened a ticket already
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Amazing theme and super fast support. Really recommended!
Thank you for your feedback.
Hi could you please send me all of images, icons and figures which have been removed from the template?
Please open ticket in our support system for your issue. https://support.smartdatasoft.com Do not forgot to update theme and plugins files. Thank you
Hi I have purchased the template. I have sent a ticket in your support system to send me all of the images, icons and etc .
Hello, None of the image is remove from the template. When you import demo data you will find all icon and images. We have no separate file to distribute image and icon. Thank you
Hi, thanks for your prompt reply. Unfortunately, all of the icon images are not included in the template for example how can I find this image https://smartdatawp.com/detox/wp-content/uploads/2020/02/banner-2-1.png ?
I need all of the images and icons shown in the demos as well: https://smartdatawp.com/detox/ https://smartdatawp.com/detox/home-page-two/ https://smartdatawp.com/detox/home-page-three/thanks for your understanding
Please send your site access.In our support system. It will better you can update theme and core plugin. Then all image will load from your own server. Thank you
Thanks.
Okay, I will try it and if I face a problem, I will let you.
thank you
Great Work, Congratulations GLWS 
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Congratulations, GLWS
Good luck!
Appreciable work, great! Good Luck with Sale
Amazing template, very clean
