23241 comments found.
Dear Porto, we have something to see a currency switcher ? I have an online shop and clients want to see the their currency. (by default I have euros). Or any 3rd party recommended ?
thanks Joaquim
Hello, @Joaquim_,
Please read and follow the instructions written in this article on point # 6.
https://smartwave.freshdesk.com/support/solutions/articles/12000057053--19-how-to-configure-setup-change-the-header-content-in-porto-wordpress
Regards, P-THEMES.
test
can i use the ‘Landing Page’ page in Envato when i buy the porto theme .., Or can I just use the demo pages ..! I would appreciate it if you could answer .., best regards .., good work …
Hello, @neseliharun,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we do not have such Pre Built Demo, You have to create the same page using Porto Elements.
&
You can check all our Pre Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
Hello, @hammerklavers,
Can you please contact us via our support system with your site WP-Admin Login details and FTP login details so that we will check it for you on your site.
Regards, P-THEMES.
Hello,
Please advice.
I would like to use the website’s backend and the theme in English as it is, but the woocommerce frontend in Dutch.
Or simply have additional dutch woocommerce option while the theme is in English.
Thank you.
Best wishes
Hello, @naarwebz,
You can try it with WPML, but before purchasing the plugin, please ask plugin Author the same question, whether is it possible with plugin or not, and if the reply will be yes, then purchase and use the plugin with the Theme with the help of plugin support.
Regards, P-THEMES.
Thank you for your reply.
I had a chat with them. Please see their response. https://monosnap.com/file/mlfAZ9QzSkMR7xuLG92eMpbLhIRlroIs there a Dutch language file for Porto? if yes can you please send the link.
Thank you.
Hello, @naarwebz,
You can translate the Theme in any language as per your requirements using Loco Translate plugin by following the below-given article and then download those languages files onto your computer.
https://smartwave.freshdesk.com/support/solutions/articles/12000067270--41-how-to-translate-porto-wordpress-using-loco-translate-plugin-
Regards, P-THEMES.
Hello,
ok thank you
Most Welcome!!! 
Hi there,
Can you please let me know do your theme provide compare products functionality? I’ve not found anything about comparing functionality on your demos. I’ll be waiting for your response.
Best Regards
Hello, @HN_,
First of all, thanks for showing your interest in Porto WordPress .
No, Sorry to say that but there is no such compare functionality for now, we will try to add the functionality in our Theme with future upcoming updates of the Theme.
So now, you can try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
Hello. Your latest Porto Functionality makes the WP Bakery stop working in backend. Please Fix it asap. Your theme is useless in this way.
Hello, @ClaudioFichera,
Sorry to say that but there is no such issue with the Theme, The issue is only on your site.
Please do the following debugging processes one by one, I am sure it will help you in solving your issue.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, I already did all those 5 steps.
By looking at console, it reports this error: Uncaught ReferenceError: wpColorPickerL10n is not defined color-picker.min.js:2
It seems that it’s something related to 5.5 version of WP and I applied a workaround on functions.php file on my child theme.
Hello, @ClaudioFichera,
Yes, This is not our Theme issue but this is WordPress 5.5 issue, please read the below-given thread:
https://wordpress.org/support/topic/help-wordpress-5-5-update-crashing-elementor-color-picker-issue/
Regards, P-THEMES.
Hi there, I would like to ask you if you recommend and help in installing any of the Product Tracking Plugins?
Hello, @hanounomar,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we have not tested any of the third-party plugins for Tracking, you can try with any third party plugin with the Theme which better meets your requirements.
Regards, P-THEMES.
Is it possible to add hotspots? how to enable bottom sticky navbar from Shop Demo 1 in other demos?
Hello, @rokingkamalesh,
First of all, thanks for showing your interest in Porto WordPress.
You can try with any third party plugin for hotspots which better meets your requirements, and you can turn ON/OFF the bottom sticky navbar from Porto >> Theme Options >> General as per your requirements: https://postimg.cc/3WZt1JpP
Regards, P-THEMES.
hi, can i use this for only one domain, or multiple domains. thanks
Hello, @ebenasare,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can only use the single license of the Theme on single site/domain, This is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
Hi ; I will have questions about editing the menu.
1. I want to add an icon to the Woocommerce category menu.
2. I want to make the Woocommerce category menu as in the picture below.
https://i.hizliresim.com/oo4Nsx.jpgHow can I do these? I’m waiting for your help.
Hello, @yildiz86,
Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000057179--23-how-to-set-font-awesome-icons-beside-before-menu-items-
Please go to Appearance >> Menu >> Click the Screen Options Button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu. http://prntscr.com/fhhvws
Regards, P-THEMES.
Hi;
I think I was misunderstood. How is the icon added to the store category? How can I change the menu view?
Shop Page Categories :
https://i.hizliresim.com/bQwCzj.jpgThe desired appearance to be made:
https://i.hizliresim.com/oo4Nsx.jpgWooCommerce / Products / Edit category
Hello, @yildiz86,
I am sorry for the misunderstanding of your issue, you want to set the icon beside the Categories in Product Categories Widget on Shop/Category Archive pages right?
If yes, then I am sorry there is no such option in the Widget to set the Icon beside every single Category, This requires Customization.
OR
You can try with Custom CSS and set the Icon as per your requirements, and you have to paste the Custom CSS code under Porto >> Theme Options >> Skin >> Custom CSS and it will work for you, please watch the below-given video I have created for you.
https://streamable.com/k0ed4r
Regards, P-THEMES.
Thank you very much for your interest and relevance.
You’re Welcome!!!
We purchased Porto. When you select variations, the first variation does not highlight. Users will think that it is not selected. Then when you select other variations there is a wheel that just spins for some of the products but not all of them.
I tried creating a support ticket but never got the registration email. Very displeased. The most basic functionality does not work with your theme.
Hello, @rgelhausen,
Can you please share the Theme purchase code PDF file via our email newsmartwave@gmail.com so that we will create the support account for you.
Regards, P-THEMES.
Hi
I have an issue need your help with porto portfolio Ajax Load on Modal links and porto share doesnt work on click
Hello, @halmatcs4,
Please do the following debugging processes one by one, I am sure it will help you in solving your issue.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
solved thank you so much for great support , Kaswara Modern VC Addons plugin was caused this issue
Most Welcome!!!
Hi – any solution or tip for this: (Your theme (Porto Child) contains outdated copies of some WooCommerce template files.) – Great theme btw, thanx in advance
Hello, @Akacie,
WooCommerce 4.4.0 has been released only a day ago, and we already tracked it. The latest Porto version 5.4.3 is already compatible with the latest version of the WooCommerce, but only a single template of the Theme has become outdated with this version of the WooCommerce, but no need to worry, it will not create any issue on your site, You can update it on your site.
And we are working on the new Theme update with which we will update that template as well. So please be patience till that and Enjoy using Porto
Regards, P-THEMES.
I will, and do. Thank you very much. All good
You’re Welcome!!!
Hello, @fenghuizhuo,
This is your Image size issue which you have set for that variation, you have to set/upload the same image size as the main image has and it will work for you.
Regards, P-THEMES.
Hello there, pre command question, I see many comments concerning issues on Wordpress 5.5, is your theme compatible with this version? Thanks for your answer. cheers.
Hello, @Famous_DIDI,
First of all, thanks for showing your interest in Porto WordPress.
Yes, the latest version of the Porto WordPress is fully compatible with the latest version of the WordPress 5.5
Regards, P-THEMES.
Hello, how to show header main when page is scrolled? it’s just show the menu (header bottom). I enabled all option in sticky header btw..
Hello, @animaginations,
The header is divided into 3 rows: https://ibb.co/bzHSpQ2
1. Top Header Row.
2. Middle Header Row.
3. Bottom Header Row.
And the Header Become Sticky which has Main Menu in it, That is why it is called Sticky Menu.
You can see on your site, The Main Menu is in Bottom Header Row that is the reason the Bottom Header part is becoming sticky on your site: https://ibb.co/1njkSXB
If you want Logo also in Sticky Menu/Sticky Header then you have to set Logo in a Row which has Main Menu in it, It will work for you.
This is how it works and it is the default functionality of the Theme.
Regards, P-THEMES.
oh ok, it’s little bit dissapointed to me. is there other way to make middle header also scroll/sticky without moving items to bottom header? code modification maybe? i tried move the items but make my header messy and doesnt look good.
Hello, @animaginations,
I am sorry but with Header Builder this is not possible and This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
And you can try with Pre Built Header Types as well, it works with some of the Pre Built Header Types…
Regards, P-THEMES.
Hi….can you please fix the issue raised in support ticket
Hello, @datapreter,
First of all, our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST and I can see our support team just replied your support ticket with a proper solution as showing in this screenshot: https://postimg.cc/NLmdXxyN
Please check your support ticket reply and reply to your support ticket accordingly and this is the second time now, now please do not panic here for support tickets, as you will always get the replies of your support tickets once its resolved, Thanks for your understanding.
Regards, P-THEMES.
Hi there, do you have a lifetime update support? some other themes have
Hello, @hanounomar,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress provides Lifetime free update of the Theme.
Regards, P-THEMES.
Hi! When will you update the version of the WP Bakery Composer, currently 6.2 and in porto 6.1?
Hello, @jolivero,
Please delete the old version of the plugin from your site and download the latest version of the plugin from the below-given article and Install and Activate it on your site, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
hello,
i am using porto theme. But i got a problem. i have import a demo by fullfill it’s requies. But the problem is home page. The home page is just left and not appeared perfectly and the other side is blank. how can i solve this problem.
Hello, @waveit01,
If you are trying to use the Elementor version of the Demo then follow the steps listed below:
Please go to Elementor >> Tools >> General and “Regenerate CSS” & “Sync Library” from there and save changes and showing below:
&
Then go to Elementor >> Tools >> Version Control and Click on “RollBack version” as showing below:
And after completing it, try to Import the Elementor Demo and check back your site after removing the browser cache.
Regards, P-THEMES.
