86 comments found.
Hello,
Your theme has not been updated since the December of 2019, the Woocommerce files that are included in your theme are not updated too and this has started to causing issues to the site. Are you planning to do an update?
Hi, our theme can work on the latest version of WordPress. For those issues, pls submit with account admin to https://wpopal.ticksy.com/ Our dev will check and support you asap. Thanks
Hi,
This looks like a great theme but would like to see the demo. Right now, I get a 403 Forbidden Page when I click on the View Demo Link.
Thank you!
Hi there, thank you. Now the demo works well, you can see it here: https://demo2.wpopal.com/frido/
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our technical support team will help you. Thanks,
Hey guys, I bought this theme and imported demo. Everything went well. Only thing I see a weird section between “Newsletter” and the newsletter form.
Can you please take a look?
Screenshot: https://ibb.co/wy08LVX
Website is: pinagiuliano.net
Thank you!
Also, I changed General Color from Light Yellow to Light Pink. But it didn’t affect Menu Color.
Screenshot: https://ibb.co/CvsLvbT
I solved the footer problem.
I still have the color problem.
Also, last question, what do you think is the best way to implement another language?
And.. Google Map on Contact Page doesn’t work. I implemented a Google API in the Settings.
I’m sorry, how do I remove the Breadcrumb?
Also, grey top bar is not appearing. How do I make it show up?
Hi there, please send your issue to our support ticket at https://wpopal.ticksy.com/ along with screenshots and your site info, our developer will help you. Thanks,
And remove the Breadcrumb, please add this Css at Appearance >> Customize >> Additional CSS:
.page-title-bar {display: none;}
how can disable the footer bar (account + cart) in mobile view?
Hi, please add this CSS:
.handheld-footer-bar {display: none;}
.opal-wrapper {margin-bottom: 0;}
How do I upload a demo? I keep getting a 403 forbidden page when I try.
Hi there, sorry for that. We have an issue with our server, it’s fixed and now you can upload demos. Please try again, if you need any help, please contact us https://wpopal.ticksy.com/. Thanks
Where is the changelog of your theme?
I need some help with the header of the theme Frido. I have send email to info@wpopal.com and help@wpopal.com. Can somebody help me?
We have replied your email. Please check it. Thanks,
Hi, my website’s menu went all the way horizontally exposed once I update the theme. Please refer to this image: https://imgur.com/Ni55DNv
Any solution for this?
Hi there, please send your issue along with your site credentials to our support email help@wpopal.com, we will check it.
Thank you! Email sent.
i have read the comments before buying the product, and i am worried about translatation options, because i want the website to show all the info in spanish, it is possible to translate all the texts in theme?
Yes, it is. You can use Loco translate plugin (https://wordpress.org/plugins/loco-translate/) or WPML plugin to translate your site.
Dear it’s possible to make the available colors for each product (on the category page)? Currently only the title and the price are visible (below the image of the product)
Hi there, can you resend us the image of the product? Thanks
In the blog archive layout is impossibile select the option without sidebar, is not clickable. How I can set this? Actually the blog is with right sidebar (also the left sidebar is not selectable)
Hi there, can you send us your site login details to our support email help@wpopal.com, we’ll check and help you.
Done!
Our technicall will check it, thanks!
have you news?
Hi, Please keep contact via ticket, we will contact you via there.
Hi, there is a critical security issue regarding the my-account page. I have created a ticket on your support forum, please respond and fix this ASAP. Thanks.
Hi, There is a very serious bug regarding your theme and the WooCommerce cart. It is not working and my customers cannot make orders. Please respond to my ticket ASAP.
Yes, our technical support team will reply you asap. Thanks
Hi I want to know before buying how to translate all the words to spanish in the FRIDO Theme. Is it possible with loco translate? We don´t want to have the site in diferent languages… We want it just in Spanish .. Thanks
Hi there, yes you can use Loco Translate plugin. 
Hi thanks for your answer, we have tried the Loco Translate Plugin without any results. . We try to translate all the Sing In Popup but nothing changed. We tried it in Autor folder, System Folder and Theme languages Folder .. Any ideas?
Have you tried to translate the plugin core?
Where can I Import the slider from Home 1?
Hi, can you contact us via email help@wpopal.com? We will send you the slider file for home 1. Thanks,
I just sent an email can you check it
I just send you images with all the mistakes that occurs
Thanks. Will check right now
Hello, I just purchased your theme and I have a question if it is possible to get REV slider settings for Home2 a it is amazing And I just can’t get it right. Thank you
Hi, Thank you for choosing our theme. Can you send me an email to help@wpopal.com, I send you the attachment of rev slider for home 2. Thanks.
Receiving this error message on WP admin: “Your theme (Frido) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. 2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
- Where can I update my Frido theme I purchased?
Hi, to get the update, pls download the theme from Themeforest again and upload it override the old file.
Hi, I already install the theme and the PageSpeed is very bad. I was reading the comments and you already resolved this issue, is that right? Could you help me updating my theme?
Hi there!
We apologize for the late reply!
Please create a ticket on https://wpopal.ticksy.com. my technical will help you now. Thanks & have a nice day!
Hi, I want to install your demo data. where can I find it? it is not included in the theme download.
Hi there!
We apologize for the late reply!
Please create a ticket on https://wpopal.ticksy.com. my technical will help you now. Thanks & have a nice day!
Hi, I have submitted a ticket a day ago but still no reply. sorry, my client is chasing me on some results. my ticket number is #1993405. I just want demo data(01 – home 1). thanks.
Hi, sorry for late response. We just come back after the holiday. Our dev will check and reply your ticket soon.
Got it. Thanks.
You’re welcome!
How can I set 2 columns category products view in mobile layout?
Hi there!
We apologize for the late reply!
Please create a ticket on https://wpopal.ticksy.com. my technical will help you now. Thanks & have a nice day!
