121 comments found.
Can pay with card after booked rooms?
Hello! Sure
ok, documents for example or img example?
Hi Dear, please check here: https://motopress.com/files/motopress-hotel-booking-plugin-documentation.pdf
Hi. Your theme is a great theme. I choose it because you highlighted it can easily be integrated to booking.com and others. The theme is cool too. However, I am having issues with installing the demo content. I installed it as directed my your documentation but the demo contents isn’t showing. I have already sent a ticket to this regard detailing my challenges but haven’t heard from you yet. Please treat as urgent.
Thanks.
Hello! Thank you so much! We’ve answered you, please check.
The theme still looks scattered . Although the pages are showing now. The demo content pictures are not showing yet. Things still look scattered and messed up please . I have sent a detailed reply to you with screenshot on the support page.
We want you to notice that photos are not included in the demo content because they have the author’s license. We use placeholders instead of them which you can change on yours any size, it’s absolutely responsive.
I tried changing the rates on theme but it is not working fine. The rates were originally in dollars but when i changed it to naira and entered 25,000, it kept showing me 25 instead of 25,000 after i clicked on update. I tried 50,000 too but it kept showing me just 50 after i updated.
What could be the cause of this please ?
I attached 2 screenshots in the ticket sent to you. Thanks
Hello! Please create a support ticket about
I have done that already.
Do you have a demo where y can to prove the theme?
Hello! We have the demo content in the theme which you can install and change the necessary elements on yours.
Hi! I can´t prove the demo. I don’t know where it is. This theme accept payments via CECA or REdsys?
Hello! Sorry, we don’t have the test admin panel in the demo. All these payment gateways are supported https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Hi again! Could you explain me, advantajes or differences between: to use Hotel Booking WooCommerce Payments plugin and not use it ?
This plugin allow to use all WooCommerce payment gateways. The standard allow to use PayPal, 2Checkout, Braintree, Stripe, or Beanstream/Bambora
Thanks for your help!
I love this theme. But I need Woocommerce payment gateway plugin. It’s Expensive!! 
Thanks . If I have more questions I will send you another message.
Sure, you are welcome!
Could you send me a picture or video about how it looks profile page?
Thanks.
Hi again. when someone creates a profile .. does it register from woocommerce or worpress system?
Thanks for your time.
Hello! Profile of whom?
When someone logs on to the website, a user profile is generated. How it looks the count user?
No, it’s not generated
But, On the Demo there is the option “Login”. I suppose it be so that users can register on the web.
I want users to be able to register and have a profile. I want to add a woocommerce point system. They need a profile. Do you undestand taht I want to say? 
Yes, you can use the standard WooCommerce profiles
Hi mate! Which translation plugin do you use in the theme? Do you use WPBakery Page Builder free or any premium option?
Hello! PolyLang, WPBackery is bundled with “in stock” license.
Hi! Are you using MailChimp?
Hello! Yes
Is it possible to show days the calendar Availability?
Hello! Unavailable days are not active in the calendar (grey color)
I mean, is it possible can somebody see the availability in a visible calendar? Regardless of the booking calendar.
Please check the link we’ve provided with full features of the booking plugin we use.
are photoshop files (psd) included
Hello! Sorry, they are not included
Hello, great theme. One question only, I’m use the Luxury Hotel demo theme and i like to change the black color of the header, i found on theme option how to change the sticky but i cant find how to change the static header top (white) and logo area (black), any advice ? thank you
Hi Dear, Thank you! Please create a support ticket, we’ll help you https://support.promo-theme.com/
Thank you, just open a ticket for this
You are welcome!
Thanks you for extra fast support, it works perfect
You are welcome! Have a nice day!
Hello, the structure of the accommodation page does not come out like the demo, why? My site is www.residenzacunto.com
Hello! Please create a support ticket https://support.promo-theme.com/
Hi we boight the theme. We need your support, but after that we inserted the purchase code in the support wizard it says:
Error - 404 - fast-unknown-productCould not find this product in our supported products
Hello! Please try again
Hello. I’m trying to fill in a support ticket, but when I add the purchase code your site responds with this erorr: “Error – 404 – fast-unknown-product Could not find this product in our supported products”
Hello! Try to sign in via your Envato account and select the necessary theme in the list
That’s just what I did and it asks me the purchase code anyway 
Please contact us via support@promo-theme.com and send your purchase code.
Hello I bought your theme, I can not understand how to delete, the privacy inscription and cookies that always appears. Thank you
Hello! You can find it in the Theme Options
Where? I don’t find it
Dashboard->Hollete->Theme Options->GDPR
Hi, presale question: Is this theme compatible with Points and Rewards for WooCommerce ? I want each client to get points for reservations.Normally the Points and Rewards plugin for WooCommerce only works on woocommerce “products”. Are the rooms created with “products” or with another system? I want to be sure about this question before I buy it.
_Can one share a blog or an appartment on his social networks ?
_ Can I manually add a new reservation?
_Can I try its full-featured demo before I buy the theme? Do you have any demo link and demo user?
_Is this theme compatible with iCal?
-Can I use iCal and calendar reserves at te same time?
-Has this theme a real time search availavility form?
-Has it “Variable pricing”? E.x. customize accommodation rates by setting price variables based on a number of guests.
-Is this theme GDPR compliant?
-Can I send invoices?
-Has this theme Confirmation modes?. For to confirm bookings automatically or manually, with or without a payment. I think these are my last questions.
Thank you.
Can you tell me something?
Hello! Sorry, the notice of your comment was lost. We use this plugin, please check all features here: https://motopress.com/products/hotel-booking/ GDPR and WooCommerce are compatible
Pre-Sale question: Instead of the message “Details of your reservation have just been sent to you in a confirmation email. Please check your inbox to complete booking”, Can I enable function to finish payment once from the website to pay online or select pay on arrival instead of finishing in the email inbox?
Hello! Sure https://s.mail.ru/GD3a/Gi8GsWWER
Thanks for the update, please one more question, can I use Woocommerce so i can add local payment gateway for bookings and reservations? Thanks
Yes, you can use additional plugin for that 
Cool, but is it packed with your theme or I will have to pay for it separately?
At the moment, it’s not packed, we’ll add it the next month
Can i accept online payment through razorpay payment gateway
Yes, you need the additional plugin for that Hotel Booking WooCommerce Payments
Hi, I have some problems with the template and i tried to send a ticket but it don’t recognize my purchase code. could you help me ? Thanks
Hello! Try to enter with the Envato login the account you’ve bought our theme.
I did it but it still not working
Please record a video and send to support@promo-theme.com
We don’t see any login problems at our support portal
This theme seems to be made for single hotels / apartments, do you also plan an update for (small) hotel chains? So multiple hotels in locations? This would be amazing and a reason for me to purchase this theme.
Hello! You can add any number of custom search fields (filters) to the search availability form (location, accommodation types, price range, etc.)
thank you, can you use also different booking engines instead of the one which is included?
Yes, but you need to transfer styles we use (CSS)
Do you also (paid) customisation?
Yes, we can
Hi, how the sync with OTA is working ? and i didn’t see all the features of the template ? thanks
Hello! We use this plugin (the license t’s bundled in our theme) https://motopress.com/products/hotel-booking/ All main features are included.
Awesome theme! But the demos have an issue with loading.
Can I import the demo to look just like yours? That includes all the versions from the home menu?
Hello! You can import the Full Demo in the Holleta->Import Demo Content
looks GREAT!
Thank you!
Adorable job, done by you …. Congratulations! Good Luck with Sale
Thank you so much!
