189 comments found.
Hey.
I want to use Elementor pro features, Should I buy that separately ?
I can’t design my homepage like the demo website.
Thanks
Hi Bighero,
Thank you for contacting us. No, you don’t have to buy Elementor Pro separately.
If you want to create a page like our demo homepage or other pages, you don’t have to buy Elementor Pro.
You just need to import our demo content. To do that please follow the video guide: https://youtu.be/l7teed52HXU
But if you have to use any other feature that build-in into Elementor Pro you can buy it.
For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login Our support team will contact with you soon.Thank you Rafekul
How can a theme with a PageSpeed ranking of 20 get a 5/5 score here? I just don’t get it. I love how this theme looks, but because of the low ranking I can’t buy it
Hi Chris, We appreciate your opinion. Google insights recently change her testing algorithm. That’s why your site score is very low (Mobile Version) We are currently working on improvement in our theme page speed.
Thank you
Does these theme support word press 5.5 and google AMP?
Hi there, Thank you for contacting us. Yes, The theme supports WordPress 5.5 and Google AMP. Google AMP Demo link: http://axilthemes.com/themes/papr/amp/
Thank you 
In mobile when I view this theme in dark mode there is no close option for main menu
and also page speed score is very low and why is that ?
Hi there, Thank you for letting us know We will update our theme by resolving the issue (Dark mode there is no close option for the main menu) as soon as possible. and We are currently working on improvement in our theme page speed.
Thank you
I bought it thinking it was easy but this is way toooooo complicated its not a good format or layout, why cant the menus just work right, i want a refund asap, please .
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you
hey, can you please tell me how can i have menu items that shows specific posts (like posts for a specific category) when the visitor press them from the main/primary menu?
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you
hi,
category images suddenly stopped showing:
https://screenrec.com/share/nF1R2t6z4Dhttps://screenrec.com/share/7CjdeQvI5T
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you
Hey and thanks for this grat theme. I was wondering, how can i have different image inside post and different on the outside? by outside i mean something like when you are in homepage and you see lots of posts with image and title only. I can only see the possibility to add image from featured image in a post but that doesent really work because the image appears in different dimensions inside the post, as well as in carousel and so on, so the image stretches and look really ugly. Thanks in advance!
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you
iyi günler.Bu temayı satın aldım fakat temayı içe aktarma aşamasında bazı uyarılar veriyor ve demosuyla hiç uyuşmayan bir tema çıkarıyor karşıma yardımcı olurmusunuz
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you Axilthemes Team
Hi, I was wondering where I can find the feature: Load more post layout? Does this include a load more button? Because I don’t want a pagination on my homepage, but a load more button. Where can I change or find this? Thank you!
Hi there, Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, So please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thanks
Hi, it’s a nice theme and mobile view is excellent.
- I’ve checked the speed performance and it’s really slow especially on mobile. – - – Also loading new pages always prompts the P logo which is slowing down page loads - Is there a wallpaper ads option? - Is there a lot of plugins used?
Hi there, Thank you for contacting us. This is a preloader logo. You can show/hide the p logo. Also, you can change the p logo from our theme option. We did not use any plugins for this. Thank you
Hi,I purchased your theme,and i have problem for change the main logo,can you help me?
Hi there,
Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you
Axilthemes Support Team
Hi, I purchased the Theme but Wordpress says it has an error installing? i opened a ticket with you guys on the support but no answer.
Hi there, We have replied to your ticket. Please check your ticket.
Thank you
Hello Thanks for the good work I have two questions is there a problem with that my version of Word Press is higher than the template is 5.4.2 The second question about the appearance of keywords and H1TAG for search engines where I previously bought a theme and it was bad with search engines
Hello,
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Support
Thanks
Ahsan
Hi Ahsan I already created a ticket 4 hours ago and nobody got back to me and it’s disappointing
Especially as I purchased the theme because there is an RTL version and upon activation I did not find this version and did not find an explanation or response from technical support
Hello Hanyalytaher,
Our everage response time is 1 business day. We have limited working hours (10am to 6pm | GMT+6). It’s not always possible for the support technicians to respond right away when it’s beyond the working hours.
Hope you understand.
Thank you
Hello, I would like to know if it is possible to change the mobile hamburger button to a simpler animation or something, I realize that it is very heavy because in some devices it loads very slowly
I have not bought the item yet but I am interested, so my question is if I can change this or there is no option
Hi Judanamu,
Not actually. There is no such option. But the animation can be speeded up by some simple lines of code.
Thank you
Ahsan
Fist, I would like to thank you all for this great theme. I would like to know how can I change sticky header size ?
thanks
Hello Adelnaji,
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Support
Thanks
Ahsan
hi when I try to import i have the Error: Internal Server Error (500)
Hi there, Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you Axilthemes Support Team
Hey.
Faced such a problem when we look at posts on our blog, bought your template, they themselves go up, even if we do not scroll anything.
Tell me how can we solve this?
Hi there, Thank you for contacting us. For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you Axilthemes Support Team
Hello! Is it possible to use light mode or dark mode on different pages? For example, the “Page1” is displayed in the Light Mode, and the “Page2” is displayed in the Dark Mode? How it can be realized? Thanks for the cool work!
Hi there, Thank you for contacting us. It is not possible. You can enable or disable the color switcher from the whole site.
For any query regarding to the issue, please create support ticket here http://support.axilthemes.com/support/login?envato_item_id=24730139. Our support team will contact with you soon.
Thank you Axilthemes Support Team
There is no proper documentation to handle the home page. I submitted a request but no one is responding.
Hi there, Sorry for your convenience. You can watch our video guide: https://www.youtube.com/playlist?list=PLcWtv7PgjGMqbE-0r-j6CZl74PGQoa5C2 and also follow our documentation here: http://axilthemes.com/docs/papr-wp/
As per our support policy, we do not provide support on weekends (Saturday and Sunday). And there is also time barrier. We sincerely apologize for any inconvenience you faced because of that.
Can you tell me your ticket number so that I can take a look?
Thank You.
Thank you for your video tutorial
You are welcome
I would like invite you to cooperate with our new brand item. WordPress Booster by Ads Pro is a marketing tool for traffic multiplication (High Quality Traffic generator).
Papr’s customers will be able to get more further points for advertising (additional 1000 points – using purchase code). We will promote your theme in the Purchase section: https://pasteboard.co/Jd5gO8C.png
Let me know if you want to include WP Booster in your package. Release date: 21.06.2020 Limit of themes: 100
Hi dear, Thank you for your offer. We will talk to our development and management team about this.
Thank you
