466 comments found.
Hi there!!!!! They don’t answer my tickets and I can’t see the demo anymore … do you know something? It is for not advising this theme if it is no longer operational … and even return the purchase …
Hello, no answer on suport ticket and live preview of the theme doesnt work several days, is everything ok with the company?
Hello…
I have opened TICKET #2445602 since 3 weeks no any reply… Could you pls ask your team to check i have meeting with client after 3 days..
Thank you!
Hi. On this homepage https://eva.temashdesign.com/fashion/ just below the slider we have a carousel of product categories. Is it possible to display 3 product categories in that carousel on the desktop layout? as opposed to 5 that you have setup on your demo?
Hi. Open your homepage for edit and select 3 columns in “Product Categories – Thumbs” element. https://www.dropbox.com/s/zthp4srz5yjxwtg/ScreenShot%20443%2821%29.png?dl=0
Hi, when I insert facebook’s messenger code to the site with your theme the menu breaks on iphone. When you tap to open menu, the bars move but no menu shows and the page freezes
Hi, can you open support ticket here https://temashdesign.ticksy.com ?
Hi there, I currently noticed something weird with the Instagram feed. When I open the site with UK IP address the Insta feed works fine. When I open the website with USA IP the feed shows this message *User not found
It is an issue the main target is in the U.S as well as the business is located there.
I tried to Disable all of the caching modules as well as the Security module but nothing helped. Hence if you can advice that would be great. Thanks in advance.
It is actually the same on your live demo site. Perhaps some change from the Instagram side!?
http://preview.themeforest.net/item/eva-responsive-woocommerce-theme/full_screen_preview/19331563?_ga=2.81219283.572030176.1598308769-28056248.1598308769Hello. Strange. Will check this issue
Hi, thank you. I installed Stripe module and I have to use ApplePay and GooglePay. It has been all activated and setup. But the ApplePay buttons does not show on the front-end. I did some research tried some suggestions but maybe it that the theme is not compatible with it. How do I reach out to you? It would be great if I can get some help with this. Thank you.
Hello, still have issues with Instagram feed. Does not show and it says *User not found. Please, can you help as I dont want to look for alternatives, really like this one. Thank you!
Checked instagram feed locally and on my live preview and works correctly. Instagram is constantly changing policy, so I can only advise to use plugins like Smash Balloon Social Photo Feed
plese, check my private tickets
Looks like a great theme for our clothing store! We will be purchasing today
Thanks
Awesome looking theme and demos, even the mobile menu beautiful!
Thanks!
Hello, Instagram Feed not working. Please i need your help.
Hello. Do you use latest theme version?
No, If i update the theme to latest version will working fine?
Latest theme version has new build in instagram feed. WP instagram widget plugin not working anymore. So please use latest theme version.
Ok, Thank you.
I would like to know if the template has Visual Composer included: Page Builder
Hello. Yes, theme comes with WPBakery page builder plugin
instagram plug-in doesn’t work. My site and your demo! I send a ticket but not answer yet since June 14!!!
Hello. Check your ticket please.
I was updated my ticket, check pls.
Thank you very much for the amazing theme ! I wanted to know if there is any possibility to get HTML of all the pages ? Thank you.
Hello. Thanks. Unfortunately, I don’t have HTML files.
Thank you for your reply. Appreciate your inputs, can you share any possible ways to get that from this theme ?
Try to use plugins https://blog.resellerclub.com/how-to-convert-wordpress-site-to-html/
Thank You. Have already tried all of em. All the best !
Hi there, I am trying to place html link to the copyrights section and it doesn’t display the image at the front-end. Any advice will be appreciated. Thanks
<div class="medium-12 columns copytxt"><p><?php echo wp_kses( $footer_text, 'default' ); ?></p></div>
and replace to:
<div class="medium-12 columns copytxt"><p><?php echo wp_kses( $footer_text, array(
'a' => array(
'class' => array(),
'href' => array(),
'rel' => array(),
'title' => array(),
),
'img' => array(
'src' => array(),
'class' => array(),
'alt' => array(),
'title' => array(),
),
) ); ?></p></div>
hello…
I have opened two tickets.. one of ticket since 2 weeks back but no any response yet.. and second ticket just today i have opened, so could you pls ask your support team to reply my tickets? i need to complete the site pls would be appreciated..
Awaiting thanks.
Hi, I need to install an additional plugin to put shipping costs by districts (in Peru the postal code isn’t used much) and I need to know if this theme meets this requirement:
- WordPress theme coding standards (wp_footer, wp_head, wordpress jQuery, etc)
Hi, I sent this request 3 times and I need urgent confirmation if this theme meets this requirement: - WordPress theme coding standards (wp_footer, wp_head, wordpress jQuery, etc)
Hi, yes theme meets Wordpress coding standards requirement
Hello, I’m really happy with this theme but I have a sugestion for the app.js file between line 1986 and 1987 – $(’.mobile_gallery .swiper-wrapper .swiper-slide:first-child .woocommerce-product-gallery__image a’).attr(‘href’, product_img_desktop); because on mobile is not updatin the href attribute when you click on the image, it display the parent product image intead of the variation image. Thanks!
Hi I have problems changing the photos on the home page, specifically of the zones: Eva Shop Choice, it stays at 5% charge.
Hi. Can you open ticket here https://temashdesign.ticksy.com with your WP access and I’ll check?
Hi, will the latest update affect in any way my version of the theme with the information on my website? Should I have something in mind before updating the topic?
Hi, what do you mean “information on my website”? Do you mean content (posts, products etc.) or you have some code customisations (css, js, php)? Theme update does not affect your content and customizer settings.
Exactly what I mean; My brand content: posts, products, text and code customizations (css, js, php), kept intact?
When I update the theme, my entire page remains as I have it live today?
Hello, yes your page content remains
Hello, I have 3 issues to resolve with the theme: 1. Where do I edit the links of the main menu: Login / Register? 2. How do I enable user registration on the My Account page? 3. What plugin to use for the subscription? does not appear on the theme.
Hi, please open support ticket here https://temashdesign.ticksy.com
Hello, I would appreciate answering my questions as soon as possible because my page is live
Please tell me your support ticket id? Thanks
I cannot process it because the Envato page does not give me the option to change my password, and previously I have asked for support
I haven’t been able to process the ticket because I don’t remember my password, I need to solve the 3 questions mentioned above as soon as possible
1. Login/`register link you can setup in WooCommerce -> Settings -> Advanced and select page for My account.
2. WooCommerce -> Settings -> Account & Privacy -> check “Allow customers to create an account on the “My account” page”
3. Plugin for Mailchimp – MC4WP: Mailchimp for WordPress
please can you check ticket #2422919 urgently please
When will the woocommerce template be updated? eva/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0,
Hello. Want to upload today-tomorrow
