194 comments found.
Hello!
Could you please help me delete the default footer from all pages? Is there a setting somewhere to hide it?
I’ve created another one with Elementor Pro and now both of them appear.
Thank you!
Hi, Thanks for your question. You can find all the footer widgets on your Dashboard -> Appearance -> widgets section. You can easily disable your all the footer widget. If you share your development site URL with us it better for us to check and assist you.
Best Regards
Thank you so much for your quick reply. I still have a blank space (the copyright footer) that I don’t know how to hide. I could send you the WP login details via email if that change is more complicated to implement.
Yes, you can. we are always trying our best to solve any issues as soon as we can.
Support Email: johanspond@gmail.com
Best Regards
I just sent you an email, thanks!
Replied via email and solves the issue.
Thanks
how do I edit the Page Title on the Home Page?
Hi, We already replied to your email. Please check and let us know if you need more information.
Best Regards
How do i setup Elemento Page Builder. i cant find it in the plugins
Hi, Thanks for your question. When you install and activate the theme it showing you a notification to install all the required plugins. just install all the required plugins no need to find where the plugin is. We include all the plugins inside our theme folder.
Best Regards
i have installed all the plugins yet the home page is not displaying properly. check this www.kpakpandonkeizizi.org
Hi, Thanks for your question. we check your website and there is some mix-content issue. It happens for HTTP or HTTPS. you need to redirect all the links into HTTP to HTTPS. Feel free to contact us via our support page and our developer solves your issue as soon as possible.
Support: https://ifingerstudio.com/contact-us/
Best Regards
Hi Team, thanks for the great template!
I have successfully installed the WP site using your template based on the documentation provided, with HTTPS provided on Digital Ocean Wordpress deployment image in the marketplace. All went well.
But when I go to “Chariton Options” at the bottom of the left menu panel in the Admin, the sub menu of “Chariton Options” is not pop-in out, the Cariton Options page HTML styles are not properly applied.
Can you help me on this as soon as possible me to continue with my site installation?
Hi, Thanks for your question. Maybe some files not loaded properly on the backend because of the HTTP and HTTPS. It’s not a major issue but without login, to your Dashboard, we are not able to solve the issue. feel free to share your development site URL and login details via our support page. our developer checks and solves your issue as soon as possible.
Support: https://ifingerstudio.com/contact-us/
Best Regards
Thanks, I have sent you the requested details, please check. Also appreciate if you can provide the details how to fix the issue myself as I may most probably do it again myself.
Hi, we already solve your issue.
Best Regards
Wow, it’s really fast, appreciate your quick support!
This is one of the coolest template I have used and good documentation.
Keep it up and all the best!
Thanks
Hi!
When I make a new blog entry and declare as a video post, I get an error. The youtube link does not work, although the video in online on youtube.
Yo have any idea?
thank you for soon answer and kind regards
Michael
Hi, Thanks for your question. Please allow us some time to check your issue and informed you as soon as we can.
Best Regards
Hi! I’m waiting for an answer yet … Best regards
Hi, We just check your issue again and everything is working fine here. Please contact us via our support page for quick response.
Support Page: https://ifingerstudio.com/contact-us
Screenshot link: http://prntscr.com/vdcvnaBest Regards
Hi – Just purchased and uploaded both theme and child theme, and the Chariton Options won’t upload correctly. I installed via WP and also FTP and it’s still broken. Please help! 
Hi, Thanks for your question. Can you please provide us a screenshot of your issue it better for us to check and assist you quickly? or you can contact us directly via our support page.
Support: https://ifingerstudio.com/contact-us/
Best Regards
Thanks I messaged through your site.
In case this is quicker for response here is the screenshot
https://www.dropbox.com/s/wnay3f9y8ohlftz/Screen%20Shot%202020-10-15%20at%202.33.16%20PM.png?dl=0I installed the theme 3 different times (both through wp and ftp) and each time the option panel displays the same way.
Hi, We already check and fix your issue. can you please check and confirm with us?
Best Regards
Yes thank you so much! I appreciate your help. All looks good now.
You are welcome.
If you are happy to use our theme and support please don’t hesitate to give us five-stars feedback. It inspired us a lot.
Best Regards
Hi,
I’m trying to change the color of the contact icons in the footer of my Chariton theme but can’t find the option to do that. Can you lead me in the right direction?
Thank you!
Hi, Thanks for your question. We use an image on the icon box of the contact page so it not possible to change the image color via the options.
Best Regards
I’m not referring to the contact page, I’m referring to the footer.
Are you referring to these section icon colors?
http://prntscr.com/uwjgzfYep! I saw that they are pictures. Should I just reupload new icons with the same name as the ones you put on there in the media library?
Hi, It not mandatory to upload the same name icons with your media library. It is better to upload different name images or logos. If you just upload the icon or image on your media library it not changes your image automatically. you need to do it via the theme options page. we already added some options inside the theme options settings under the Footer Settings.
Please check the attached screenshot link for more details. http://prntscr.com/uxvrxvBest Regards
I still don’t see the option to change the color of those icons. These are the icons I’m talking about: https://sjwjobs.org/wp-content/uploads/2020/10/Capture.jpg
Hey! I hope you are having a great weekend! I am trying to install the theme on a site – https://transitionhonduras.org but each time I click upload it is taking me to a 404 page. Could you provide any advice on this? Thanks!
Hi, Thanks for your question. can you please contact us directly via our support page because of your website under the maintenance mode?
https://ifingerstudio.com/contact-us/Best Regards
There are multiple errors on this theme atm. Starting with this: DevTools failed to load SourceMap: Could not load content for http://nestkorea.or.kr/wp-content/themes/chariton/assets/js/bootstrap.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for http://nestkorea.or.kr/wp-content/themes/chariton/assets/js/popper.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for http://nestkorea.or.kr/wp-content/themes/chariton/assets/css/bootstrap.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Event is not updating content properly
Hi, Thanks for your question. Dev Tools source code error is not our theme issue. It comes with the default Elementor page builder. If you remove the map maybe the source code issue not showing anymore also we didn’t include this file inside our theme. DevTools error is not causing any issues. If you have more questions please let us know.
Beat Regards
Ok, I found the reason. If you try to edit the demo content, the theme will not post new content… seems like a bug. But adding new events worked fine.
Few more questions, how do I activate the theme and all the premium plugins? And how can I make the donation form show up as a modal window?
thanks
And how can I override breadcrumb css (padding-top and bottom) I tried in theme stylesheet and using @media. Current theme option setting is at a default value of 135px/145px with an !important string attached. There must be a way around this?
And the mobile menu has some kind of z-index issue when you reduce the breadcrumb container height…
Hi, Thanks for your reply. No need to activate the theme license key also we include all the premium plugins inside our theme folder but we don’t have the right to share the license key with anyone. if you don’t activate the license key it not causing any issue But if you want to use any premium features of the plugin you need to purchase your own license.
Best Regards
We just check your theme demo content issue. we updated all the demo content and it works fine here. we never face this issue before. can you please provide us a screenshot it better for us to check it again and inform you.
Best Regards
How to change breadcrumb top and bottom padding?
We already add all the option to manage the breadcrumb padding and height for different header style. You can find all the options under the General Settings -> Breadcrumb Settings also some options available on default header settings.
http://prntscr.com/upcto6Best Regards
It impossible to assist you without check the z-index issue. Feel free to contact us via our support page.
Support: https://ifingerstudio.com/contact-us/
Best Regards
I am just retyping everything in a summary here, seems like you guys didn’t understand all of my questions, ill make it simple: 1. how to activate the theme? 2. How to override header CSS (top/botton-padding) 2.1 When I change top-bottom padding, the mobile header is also smaller(Which I intend) but the mobile menu is overlapped by the page/post content. I would like to submit a screenshot here, but cannot.
Ok i used the same img link thing you guys use: 1: https://prnt.sc/ut54vv 2: https://prnt.sc/ut559q
I know there is a header setting to override the css, but it has a built-in default like here: https://prnt.sc/ut567e
bump
Hi, You totally misunderstand the issue because we are not hardcoded anything. Everything is work programmatically. We added all the features to manage everything easily. If you think it our fault to add this type of feature we have nothing to say.
You talking about the default breadcrumb CSS but you can manage it via the options page. just input the same value on the breadcrumb settings section that’s it.
http://prntscr.com/uw94mcIf you want you can ask more questions if you have or send us a refund request. we are happy to refund you if you are not happy to use our theme & support.
Best Regards
No, you are missing the point. I am talking about having a larger top-padding and small bottom-padding. And If I want to change the size in the mobile version it won’t do it. And page/post content container overlaps the mobile menu:
Thanks for your reply. Your website under maintenance mode and we are not able check the issue. Can you please disable the maintenance mode for check purpose.
Best Regards
Hi, If you don’t disable your maintenance mode it not possible to check which header style you selected or where the overlaps are causing the issue. feel free to disable the maintenance mode or provide us your temporary login details via our support page.
https://ifingerstudio.com/contact-us/Best Regards
Hi, Can you please answer our question?
Best Regards
Good Day, My revelotion slider is now working on all my other pages and i cat sem to find the error ? https://kwdsa.com/ please can you assist asap
b94df52d-ff1d-4c1c-952b-8230a404b90d
Hi, Thanks for your question. It looks like you insert the Revolution Slider shortcode in the wrong section. It mixed up with the content. The custom development issue is not under our theme support. If you need more information please let us know. we are happy to assist you.
Best Regards
okay so do you know how i can fix it ? or resolve this issue in the backend so i can fix it
Hi, Thanks for your reply but it difficult for us to assist you with any backend issue without check.
Best Regards
okay so how do i send you my back end codes so that you could check for me ?
Hi, Thanks for your reply. It not possible for us to check your backend code because it not our work. Any custom development issue is not under our theme of free support.
Support Page: https://ifingerstudio.com/contact-us/
Best Regards
Hi, I just habve installed the chariton theme with demo version. Everything worked fine. Now I am trying to overwrite the sample text with Elementor but it wont let me save the changes. It says Error (403 Forbidden) What can I do to work on the template? Thank you for Support
Hi, Thanks for your question but we are not sure why it showing a 403 forbidden error. Sometimes it happens for server related issues. Any backend issue is difficult for us to assist you without check. Feel free to contact us via our support email and we are happy to check and assist you.
Support Email: johanspond@gmail.com
Best Regards
hello, author please refund my amount because your theme is not flexible and also header is not flexible. this is useless for me
We do not refund you directly. you need to send us a refund request then we approved your refund request. Please send us a refund request.
Thanks
ok thanks friend for understand my problem
hello author why are you not responding me
Hi, Thanks for your question. You didn’t ask any questions about our theme. How can we help you?
Best Regards
refund my amount beacouse your theme is not flexible and also theme section is not editable
Are you kidding us. Can you please show us which section is not editable?
you are kidding with me i am only able to edit conent for style and theme section
please refund me otherwise i contact to envato team
also header is not responsive in mobile
Why your reply here. If you don’t like it just send us a refund request. you can do it for any theme or plugin you purchase.
Hi, What do you mean by this ( please refund me otherwise i contact to envato team ).
hello there your theme is awesome but my content is not comfortable on your theme section please refund me
Hi I purchased the Chariton theme for wordpress, however I don’t seem to have access to any of the themes template pages in order to build out the pages I need for my site. Are you able to advise?
Hi, Thanks for your question. We are not clear your question on which theme template pages you are talking about it. when you install the theme and required plugins then import all demo content and set up your website with your content.
If you explain clearly it better for us to assist you.
Support Email: johanspond@gmail.com
Best Regards
Hi!
I created a page with the “Blank Page with Breadcrumb” layout. It contains a title and a short text with a photograph and then a shortcode to include a donation form (non-legacy mode).
When I open the page in the browser, it focuses on opening the form, leaving the breadcrumb and the elements I mentioned hidden. It is necessary to scroll up to see the complete page.
What can I do to open the page correctly from the beginning?
Thank you!
Hi, Thanks for your question. It difficult for us to assist you without checking your URL. feel free to provide us your development site URL via our support email. we are happy to check and assist you.
Support Email: johanspond@gmail.com
Best Regards
what I meant was elementor pro plugin, can you connect it to the site, also rev slider also should be connected, if you could give us license key we could get updates, how are you going to update plugin for this theme?
Hi, Thanks for your question. We include the Elementor Free plugin and Revolution Slider Premium plugin inside our theme folder. If you want you can use the Elementor pro version but we have no right to share the license key of the Revolution Slider with anyone. Every time we add the new version of the premium plugins in our theme when an available new version. if you don’t activate the license key it not causing any issue but if you want to use any premium features of the Revolution Slider you need to purchase your personal license.
If you need more information please let us know we are happy to assist you.
Support Email: johanspond@gmail.com
Best Regards
Hello! How can I change the map location?
Hi, First, you need to edit your contact page with the Elementor page builder then click Edit google map and update your map location. we hope it solves your problem.
Best Regards
can you add elementor pro into my website https://handup.org.au/,
Hi, Thanks for your question but custom development issue is not under our theme support.
Best Regards
Hi,
I developp a french website with your Theme Chariton, i installed the plugin logo translate to translate the theme and plugins and it works weel. BUT i dont find the word “DAYs” in the Donation plugin. where did you hide this word 
thank you in advance for your reply
Laurence
Hi, Thanks for your question. we are not hiding any words on our theme. can you please share your development site URL with some screenshots. it better for us to check and assist you.
Support Email: johanspond@gmail.com
Best Regards
