163 comments found.
Hi. Awesome theme!
Does your theme include a smart sticky header? A header that is hidden when scrolling down, but appears when scrolling up? In mobile and desktop modes?
Thanks
Hi, thank you for the good question. Yes, We have this feature for desktop: https://prnt.sc/ubc8ch . Unfortunately, it isn’t there for mobile devices(just sticky).
Besides, we can add this feature to mobile devices if you buy the theme.
Your demo home page has two elements just beneath the home slider “01 Consulting for private equity” and “02 Consulting for corporates”. Questions
1. Can I add more of these as necessary? I would like to have four. 2. Do each of them have an ID? I would like to style each of them differently.
Hi there, I have some questions before purchase the theme: -The theme mentions that is compatible with elementor but it’s necessary to purchase the premium version of elementor or can it work with the elements of the free version? -The images in the theme can be replaced for ones of my own or the animation only work for those specific images? -And finally, when a user generates a email to the author or the contact of the page, can other email of a diferent owner can be attached or it’s only for one email at the time?
thanks for the attention, your theme really could be handly to my page
hi, not showing new team menbers, also how can I choose the people to show from the team
Please contact our support specialist regarding this question via a support forum.
would you be able to accomodate zigzak theme for recruitment agency?
Thank you for the great idea! We will discuss it with the team.
Is there any progress re my question?
Hi there, I would have also some pre-sale questions:
1.) You write “compatible with Revolution Slider” -> this means, it is or is not included with the theme? You need to additionally purchase it, or?
2.) Illustrations & characters: you mentioned somewhere that some are done by your designers, can you be more specific? If I would need more similar illustrations to the ones you use (the people/character illustrations), can I get them from some online source or would I need my own designer to help me out here? (basically, is there a resource for them available online – ideally free?)
3.) My brand colors are different to the orange/dark blue from the theme, question here -> is it easily doable to change the color palette across all elements, including: illustrations & graphics, navigation, header/footer, background & lines, icons, hover over colors, bullet points, etc. -> or are there are obstacles/challenges I should be aware of?
Greatly appreciate your answers – will be helping me towards my decision 
Hi, thank you for the great questions!
1. The Revolution Slider bundled with the theme. You don’t need to buy it separately: You can check more info here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
2. We can provide PSD files after your theme purchase. And you will find there the drafted images. Besides, I will provide you a full list of images which you need to buy.
3. All colors are fully customizable and can be changed with the options exclude the graphics. Besides, you can change it in the PSD files.
Hey team – thanks for the fast response 
1.) Awesome!
2.) “Besides, I will provide you a full list of images which you need to buy.”—> additional Q: which images “need to be bought”? Is this referring only to the stock photos of people, and not the illustrations/drawings? Would be awesome to have that info somewhere to know what needs to be bought in addition to the theme
3.) Great, thanks. So color palette change inside options, for drawings/graphics I can change PSD – awesome
Thank you!
Presale Question
Can you provide speed performance results of your theme? I tested your demo pages on some platforms like google page speed, gtmetrix, pingdom tools and webpagetest.org. But the results were worst. Not even near to expectation. Do you have any documentation on how to make sites built using your theme faster?
Thanks
Hello team, are you ignoring my comment? Please reply
Hello, please solve a demo content issue I am facing. I cannot show you the live website because I am working on localhost. My Demo content installation fails at 90%. I have edited the php.ini and .htaccess files too. But no luck.
Hey, I just purchased this theme but there’s no vector form of the illustrations & characters used in demo data, my color scheme is different from default orange color and I want to change color of that characters and illustrations according to my color scheme. Kindly send me the vector form of that characters & illustrations, Thank You!
My Email: hasnain.khurshid96@gmail.com
Thank you for the submitted ticket to our support forum! It is the best way to get help.
Interested. Does this theme provides multiple color palette options?
Yes, you can set up your own colors.
how to change Favicon in this theme?
Please, check the WordPress CMS doc: https://wordpress.org/support/article/creating-a-favicon/
Hello, is it possible to build multi-columns in menus, like mega menu plug-in?
Yes, we have mega menu features in the theme.
Hi there, I just purchased the theme and imported demo but is not showing correctly, I sent an email with link and access. I really appreciate your help to have demo running correctly. thanks
Thank you for the submitted ticket. It has been resolved.
The server has crashed several times and it shows me this warning:
1 error
Elementor Data Updater – The database update process is running in the background.
Is it taking too long? Click here to run it now
When I click I get an error.
2 error
This plugin has not loaded correctly and is paused during recovery mode.
An error of type E_RECOVERABLE_ERROR has occurred on line 389 of the file /var/www/tpcgroup-int.com/wp-content/plugins/zikzag-core/includes/elementor/includes/loop_settings.php. Error message: Object of class WP_Error could not be converted to string
—-——
On the other hand, the plugin has errors, see the attachment, I need an immediate solution, since we have many visitors and the entire system has failed.
The webmaster opened a ticket with the purchase code and we have not received a response, Your support please
Hi there,
Our support specialist contacted you a day ago. You should continue the conversation there.
Hello, very nice theme. A quick pre-purchase question: is it possible to build a blog post page without sidebar and centered content area (=content width ca 700px with white space left and right, like medium)? Thanks in advance, Alex
Hi,
Of course, You can create it without a problem. Our themes have extended options for the blog layout.
I reinstalled the theme in Cpanel. Now it says “THIS PURCHASE CODE ALREADY REGISTERED” when I try to enter the purchase code.
it’s the same domain, I am just doing a reinstallation. what should I do to activate the theme?
The faster way to get help, It is a submitted ticket to our support forum.
Hello good theme, do you plan to put it at $19 for a few hours due to covid-19? Thank you
Hi, Thank you! Unfortunately, we don’t have a plan to launch a discount sale in nearly time.
Does this theme support multi language ?
Hi!
Yes, this theme support WPML plugin. WPML is a very popular tool for multi-language sites.
Lovely and awesome theme. Please, are the images used on the theme free for use? If not can you provide me with a link to where I can get them? I love this theme seriously!
Yes, it is free to use. Most of them were taken from the free resources and some of them were draft by our designer.
Hey! Can you tell me where I got the flat design people graphics used in the theme? Thank you!
Hi, Could you please submit a ticket and provide sumo screenshots of these graphics?
