94 comments found.
hello CMSSuperheroes
plz find the attachment. I want this header background to be changed. I tried more header background to change but it’s not affected on my website.
Hi, You can check replied in your email. Thank you!
It is such a shame that you can not use other payment during checkout, i use Square Payments and do not use paypal so for me the purchase of this theme was a waste of money. Amazing looking theme which makes it even more disappointing
Hi can you please respond my email and solve my problems? I want some changes and my purchase code is not found in your system.
thanks
Hi, Sorry but we don’t receive any your image. Please describe your issue with the screenshot detail and give us the information your site:link+Admin access and FTP to email: info@cmssuperheroes.com to we can check and show solution for you. Thank you!
I have already described and sent email info@cmssuperheroes.com but still i didn’t get respond. My main problem is my server is 50s MAX-Execution-Time and theme requirement is 300s so please provide me any solution to publish my website.
Hi, what is your email you used? Because we don’t receive your email. Thank you!
Hi, guys I lost a lot of time with this theme, the design is boring and a lot of bugs. I asked for a refund. They still ask what’s my problem. DON’T BUY THIS THEME
Hi, Sorry for the trouble but we don’t receive any support request from you. Thank you!
Hello. I am looking to buy the theme, is it possible to add Appointment time and allow the representative to visit home to fix the device and charge the card once the service is provided
Hi, Sorry but right now our theme don’t support Appointment time function. This is custom work. Thank you!
any samples
Just mobile seems to lack. Do you have any samples of real customers with live sites to see if anyone has a workaround…
Hi, Sorry but we can’t provide any site of our client. Thank you!
Is it possible to get the same demo version like i see it on Themeforest? The demo content in the template is not the same, thank-you
Hi, Yes, we can help you set up theme like demo. You can check email support. Thank you!
Hi, I became a member of the site but I cannot send tickets. “Error – 404 – fast-unknown-product. Could not find this product in our supported products” The site gives this error.
Hi, Please describe your issue with the screenshot detail and give us the information your site:link+Admin access and FTP to email: info@cmssuperheroes.com to we can check and show solution for you. Thank you!
I cannot reach anyone at info@cmssuperheroes.com. I bought the theme. I made some special requests. I was asked for money for these requests. I sent the money but my requests were not fulfilled. I cannot reach anyone by mail.
Ok. We will checked in right now. Thanks!
i imported the demo but all images are missing
Hi, May to be your site can’t import image. Please give us the information your site:link+Admin access and FTP to email: info@cmssuperheroes.com to we can check and show solution for you. Thank you!
Hi, it’s possible to buy this template in bootstrap HTML ?
Sorry but we don’t have HTML version of theme. Thank you!
Hi,
i would like to contact your support but i can’t login with my envato account and i can’t add my purchase code after creating an account. Could you please mail me at contact@welovefix.com ? Thanks a lot.
Paul
Hi, please description your issue and give me the information your site:link+Admin access and FTP to email: info@cmssuperheroes.com to we can check and show solution for you. Thank you!
Hello, how to translate the theme into French?
Hi, You can use plugin “loco translate” and translate theme. Thank you!
check out not working can you please check my website http://zonik.net
also can i change the details in service check out add some columns or add extra data
When I click on ’Secure Payment’ after choosing repair options and filling my information, it just stuck.
Hi, please give me the information your site:link+Admin access and FTP to email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com/ to I can check and show solution for you. Thank you!
on your theme-forest landing page their was a shop page image with Product filtering . how an i see it ? can you provide the url ?
Hi, We have option to you can show sidebar in Shop page: https://prnt.sc/sjda6g and change content of sidebar in Appearance -> widgets: https://prnt.sc/sjdan3. Thank you!
and does he get to see a demo of the booking?
Hi, You can check it in https://demo.cmssuperheroes.com/themeforest/wp-tekhfixers/checkout-booking/. Thank you!
Awful support as have stopped responding to emails. This theme has not been built and packaged properly and suitable for sale. Have had to change custom code to get my address to change, can’t get past clicking secure payment as it just spins, unable to remove extra repair options as when save product they return, runs awfully slow too. Social media icons aren’t even customisable properly as contact page had to be re-coded by designer to just show instagram and fb links. They even links to their OWN website when you clicked on them, rather than your own. Considering theme is using woocommerce for repairs you can’t even use your own payment provider forcing you to be raped by paypal high transaction fees…...that’s if you can get to the payment page!
Hi, please send your information your site: link+admin access to email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com/ to We can check and config all issue for your site. Thank you!
I did. Your support has been horendous that i asked for a refund….....still waiting for it! Have contacted envato now. Trying to setup a new business and wasted a load of time trying to get your template to work. Item not as described or a properly working product
Hi, When I change the height it skews the logo out of proportion. I have to make the height really small to keep accurate dimensions. Can you not add a width adjustment as well as? Or make adjustments which are proportional?
Hi, please send your information your site: link+admin access to email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com/ to We can check and config for your site. Thank you!
I want to purchase your product it’s looking what I want, but when I tired to add to cart the service in Demo, Service never go in cart, and cart shows empty
Hi,
if you want fix 1 device, You need go to page: https://demo.cmssuperheroes.com/themeforest/wp-tekhfixers/select-your-device-type/.
Our theme don’t support add to cart in the service.
Thank you!
Yeah I tried but when I click on secure payment after selecting the service so theme redirect to checkout-booking page and it shows “Your basket is currently empty!”....
In short my selected service is not going into cart in your demo… and I don’t want to face this problem after purchasing your product… so please guide me about it..
Hi, Sorry but you can description your issue with the screenshot detail. Thank you!
I’m waiting several days for an answer, which means that my client is also waiting for an answer. When I click on ‘Secure Payment’ after choosing repair options and filling my information, it just keeps loading and it does not show BOOKING CONFIRM page like it does on your demo.
Hi,
Sorry for the late reply!
All issue have been fixed. You can check
Thank you!
Hi I like your theme and i need to buy the same just want to confirm few things. 1. in this can i edit this theme pages is there any option inbuit to edit the theme from admin or is there wb page editor avaible in this ? 2. in this when we select laptop > then laptop model > so it will create separate pages for all the brands & models i will add in it right ??
kindly help me on this so i will buy this i need urgently
Thanks
Hi,
1 when you bought theme, You can install and import demo data. You will have all content and image like demo site.
2 You can check careful in demo site in page: https://demo.cmssuperheroes.com/themeforest/wp-tekhfixers/select-your-device-type/ -> https://demo.cmssuperheroes.com/themeforest/wp-tekhfixers/device-category/macbook-air/.
Thank you!
