6431 comments found.
Hi, i just updated Jnews from 5 to 7 and my main menu is hide. I cant resolve this problem. Do you have any ideas how to fix it? Thank you 
(Menu just appear on mobile but not on desktop)
I am sending screen: https://drive.google.com/file/d/1QNPf95pxC__vtr0XqzdWLDI1gI_Z79jI/view?usp=sharing
+ I have not any widgets to edit now and I can`t add new,
maybe it’s related with my problem. https://drive.google.com/file/d/1BgGp4l22WsMfX70vV4zpt8zN4eFQbF-G/view?usp=sharing
Hi hanyztm,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, I just bought your theme, but I’m having trouble activating the license. It says to click the button to activate, but when I click in button, the JNews Dashboard it is blank and does not activate the license. I have a production client site that has JNews as a template, can you please check the problem? I am currently doing the tests at my local base. Thank you very much!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi Adek, hello jegtheme support; I have a three question;
1. BACK TO TOP button looks 2 of the same I added screenshot: https://ibb.co/YhhfzM4 i want to remove someone.
2. I added slider my homepage. You can look notdefteri.net I added JNews Slider 8 but there is white on the right and left edges screenshoot: https://ibb.co/s592TKG
3. I want to add the following feature to links. highlighting when it comes to the link. I added screenshot : https://ibb.co/JR23NxW you can look this link: https://ciplakyazar.com/wordpress-mi-blogger-mi/
thnak you for answer.
Hi again; I solved 1. and 3. process. You can only answer 2.process.
2. I added slider my homepage. You can look notdefteri.net I added JNews Slider 8 but there is white on the right and left edges screenshoot: https://ibb.co/s592TKG How can I fix?
I can’t answer the forum. Because I expired support. You can reply on here. I have other question; Does demo import slow down the site? Can be demo import canceled, without breaking the design. Thank you..
Hi webhoca,
If your support period has been expired, please try to renew or extend your support license https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
After that, you can continue asking support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Do you provide Elementor free or Pro version with the theme?
Hi eyesofmanoj,
Thanks for interesting in JNews theme.
We only provide free version of Elementor. But i think the free version is enough when you use with JNews theme.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hi bro setelah update theme dan plugin Menu (Navigation) Versi desktop kenapa hilang ya https://www.dropbox.com/s/rxcoi2bv4ttjqyh/ssss.jpg?dl=0
Halo,
Untuk masalah ini coba nanti open support ticket di forum kita mas bro https://support.jegtheme.com/forums/forum/jnews/
Selain itu, nanti kasi tau URL websitenya untuk dicek lebih lanjut oleh tim support kita.
Terima kasih
Saya udah gak bisa masuk forum pak, license is expire. Dominnya ini Masbro https://bit.ly/324MpPe dan https://bit.ly/3249cul
Coba pastiin dulu di Header Buildernya bro sama di setingan menu locationnya. Atau coba kirim screenshot setingan yg dipakai.
Terima kasih
Semua sudah dipasang benar, dan sebelumnya juga memang sudah ada, cuma tiba tiba hilang, setelah saya update theme plugin dan lain-lain, https://www.dropbox.com/s/y13qtv5l3xezy82/navigation.jpg?dl=0
Ada install plugin Gutenberg bro? Kalo ada coba uninstall pluginnya. Kalo udah make WP v5 ga perlu lagi install plugin Guntenberg.
Terima kasih
Oke terima kasih bro, sudah ada, ternyata sesederhana itu-_-
Sama2 bro
Hello. I haven’t purchased your product yet. Please tell me, are you planning to add the “load more” button to the “archive block” instead of pagination? Thank you for your answer.
Hi yugos,
Unfortunately, we don’t have this feature yet. You may need to do some changes to achieve that and i think it’s possible.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hi, im cleaning up my database, can I remove the following tables without losing my Jnews populair posts widget data? the tables are: wpwh_popularpostsdata, wpwh_popularpostssummary, wpwh_post_views. It says there not installed, but it maybe could be used by Jnews populair Posts. Best regards, Teun
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Paywall is not fully compatible with WooCommerce. There are no end points in woocommerce for subscriptions or unlocked posta. Why are there two different “account” (Jnews) and “my-account” from woocommerce? Why popup login is not integrated with woocommerce? There is no redirection for logging in and registration via woocommerce. you did all this in the paywall plugin for other templates, but jnews does not have such functions anymore. I love your paywall but you have to adjust it to jnews.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
JNews 7.1.0 import demo problem at step Importing Menu>
Error: 500
action: jnews_ajax_import_content
nonce: a588a82ecd
content: true
plugin: true
id: cryptonews
type: install
step: menu
WP_LOG: https://prnt.sc/uc03m9
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, thanks for that good theme firslty:)
I have simply questions
1) How do I update the theme before my custom settings are lost? (I use 7.0.9)
2) I get insta feed error. some pictures are corrupted. SOLUTION?
3) How do I customize buddypress author profiles? (Additions, new features etc.)
4) On some screens, the right part of the site is too blank This is weird..Even though I restrict the display from the settings, it doesn’t fully improve.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi any chance PSD’s are available?
Hi Moagi,
Unfortunately, we don’t provide the PSD file for now.
Thank you
hi jegtheme,
subscribe to download will feedburner be added? with the addition of,
thank you for the information
Hi VetRehberi,
Currently, i can’t confirm about this thing. We will need to do further checking and we can’t promise this feature will be added on the further theme update.
Thank you
Thank you for your answer
Feedburner is important for both us and google
I believe this additional feature will make a great contribution both for us and for you. Hope you do as soon as possible
thanks good work
You’re welcome VetRehberi
I don’t know if anyone else is experiencing the same problem, but it seems that there is a conflict between Gutenberg and the theme!
When the Plugin is activated, the Menu disappears and the Widget area too!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Ok… Tks
comment removed
Worst customer support, what you delaying to approve refund request? I have been waiting more than 10 days, I’m no longer using theme, what’s the problem with you ?
Hi karthickindia,
Our customer support is good. We can’t accept your refund request since your reason doesn’t meet with the Envato refund policy.
Thank you
Hello, your theme doesn’t meet my expectation ! My site has table on each post it was not responsive and I can’t add table header Background colour and I got so many AMP errors because I don’t have coding knowledge.. please refund
Hi karthickindia,
Regarding this thing, you can try to contact Envato support.
Thank you
Hello. I just purchased your theme and imported the SPORT theme. The theme is very very slow in the front end. I wait for like 7-10sec and when i change categories is the same. Why is that? is this normal for this theme?
Here is the system report. I also disabled all plugins but that didnt help. The theme loads faster only when i disable jnews – essentials plug in.
- THEME INFO ###
Themes Name : JNews Themes Version : 7.1.0 Themes License : – License Code :
- WordPress Enviroment ###
WP Version : 5.5.1 WP Multisite : – WP Debug Mode : Disabled PHP Memory Limit : 256 MB WP Memory Limit : 40 MB – We recommend setting memory to at least 128MB. WP Language : en_US WP Upload Directory : ✔ Number of Category : 9 Number of Tag : 10
- Server Enviroment ###
Server Info : Apache PHP Version : 7.3.21 PHP Post Max Size : 32 MB PHP Time Limit : 60 PHP Max Input Vars : 3000 SUHOSIN Installed : – WP Remote Get : ✔ PHP Image library installed : ✔ CURL Installed : ✔
- Active Plugins ###
JNews – Breadcrumb : by Jegtheme – 7.0.0 JNews – Detail Category Customizer : by Jegtheme – 7.0.0 JNews – Essential : by Jegtheme – 7.0.5 JNews – Gallery : by Jegtheme – 7.0.1 JNews – Instagram Feed : by Jegtheme – 7.0.2 JNews – JSON-LD : by Jegtheme – 7.0.3 JNews – Like : by Jegtheme – 7.0.1 JNews – Meta Header : by Jegtheme – 7.0.0 JNews – Social Login : by Jegtheme – 7.0.2 JNews – Social Share : by Jegtheme – 7.0.2 JNews – View Counter : by Jegtheme – 7.0.0 Loginizer : by Softaculous – 1.5.7 Vafpress Post Formats UI : by vafpress – 1.5.2 WPBakery Page Builder : by Michael M – WPBakery.com – 6.3.0
- End ###
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, Does the “Morning News theme” have rtl language? Thank you so much
Hi zriouel,
Thanks for interesting in JNews theme. Yes, you can use rlt language on Morning News demo. For example, you can check the existing rtl demo here https://jnews.io/rtl/
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hi there,
When updating your theme yesterday my Google Analytics does not track anymore. First because the GA tracking code was erased from the header. I now added it, but it is still not tracking anymore while it was completely fine before updating your theme. Could you help me?
Thanks
Jacob
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Can you use the content locker/paywall without requiring the customer to pay? Can site users only be required to have an account to view content?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I want to purchase this theme. Would you please give me an offer price 40 USD? I am in very trouble. Please… I don’t have money.
Hi sahadat_hossain,
Unfortunately, at this moment we don’t have a discount for JNews. But I’m sure, JNews still worth it for you with the current price.
We just release some new great features a few weeks ago. Please check it out. Let me know if you have further questions, hopefully you can join to our customer as soon.
Thank you
I’m happy if you specially give me the offer price if possible. I have many problems and I’m also sick… I would not afford 59 usd right now, but i need this theme badly 
Please do something for me, highly requested to you.
Hi sahadat_hossain,
Unfortunately we can’t do this for now. With the current price ($59) you will get all most wanted features for news, magazine and blog website. Also you can use all JNews demos on your website https://jnews.io/#demo
Thank you
