3288 comments found.
Hi, I have a plan to buy / use this product for my incoming project.
- Do I need pro version elementor? - Can I customised all layout I need with this product? I mean, using from 3 or 4 existing layout sample into my layout?
Hi, we are happy to hear that. We have used Elementor free on all our demos and we have added our own Elements to that, so it is not forced to buy Elementor Pro while we recommend you to do that if you need Elementor Pro as well. About theusing different part of each demo please have a look at this https://docs.phlox.pro/article/232-export-section
Regards
Awesome enlightment 
One more question, Is posibble to use user login / member area with PHLOX? I have a lot of project required login before access the feature, If posibble I may consider to use this awesome template for a long time.
Phlox is compatible with Membership plugin so you can use that, but it is not built-in. I hope my answer is helpful
Regards
team, i have raised refund request kindly consider and make process.. i tried my best, could not attain wat i need with this theme.. theme is good by the way. but it doesnt help me
i am not a pro user
Hi, we are sorry to hear that, we will check that and reply you there, please follow there
Regards
sure..thank you Author
i would like to continue with my purchase..team.. i am planning to hire a developer..thank you
Hi, thanks for lettin us know, please submit a ticket on our support system about your request maybe you can use our customization service instead of hiring a developer.
http://help.averta.net/Regards
Hi! I would have liked to use your theme and a template with it, but I got an error message “Sorry, the content area was not found in your page”. What is the most common reason for this to happen (or more possible reasons)? Thanks!
Regards
Thanks, I had checked that already though and not found solution.
Regards
Hi! Does wordpress customizer override Elementor settings? I switched to your theme, and then I got page titles on my pages, even though I have explicitely chosen not to have page titles. Also the width changed on my pages, and could not be edited with Elementor settings. Thanks!
Hello! Pre-sale question: All demos work with Elementor or Visual Composer? Or only a few amount of demos work with Visual Composer? Thanks!
Hi, all works with Elementor, and we have removed our Visual Composer demos since we think Elementor is the best choice nowadays.
Regards
Hi! Elementor sticky header creates a weird 1px bottom border and i couldn’t manage to get rid of it. I use Elementor for header because there is a warning that says legacy header options will be deprecated.
Anyways, can you please tell me how i can delete this sticky header bottom border? My website is: https://elmaciksu.com.tr/beta
Thanks!
Just enter the website scroll down and you’ll see.
And i have another question? Is there a way to ease the shrink transition? It shrinks immediately when start to scroll down, it would be more eye-catching if transition is slower.
Hi, thanks for letting us know. this is a bug which we are going to fix in next week, but for now if you are in hurry please submit a ticket on our support service, we will fix it on your site.
Regards
Hello! I have created a support ticket. Best regards
Hi, please follow your ticket, you just need to update to the latest version
Regards
Errors:
Uncaught TypeError: Cannot read property ‘addEventListener’ of null (line 1) Microthemer discovered a JavaScript error on your site:
Error: Uncaught TypeError: Cannot read property ‘addEventListener’ of null URL: /wp-content/plugins/auxin-shop/public/assets/js/shop.min.js?ver=1.6.4 (line 1) Source: Frontend preview
AND Chroms is providing
Uncaught TypeError: Cannot read property ‘addEventListener’ of null at HTMLDocument.<anonymous> (shop.min.js?ver=1.6.4:1) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at Function.ready (jquery.js?ver=1.12.4-wp:2) at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)
Also Edit with Elementor disappears whenever the theme is active
Hi. Please note that this issue is fixed in the latest version of the Phlox Shop plugin. Please update your plugin and this will be resolved.
If you need any further assistance, it would be best if you contact us at our support center: http://help.averta.net/Do I need elementor pro to use all benefits of this theme? Or, it also work with the free and basic Elementor?
Hi, we have added our own elements to Elementor free and all our demos are only use Elementor free and Phlox, So you do not need to buy Elementor pro if you don’t need that, it is totally up to you
Regards
Hello, welcome back. I need to set a page (Custom Page For Archive) also for the “Portfolio Category & tag page Setting” section as for the Porfolio Page section It’s possible ?
Could you add this option in the customization?
Well Hello there
A long term Phlox user here.
We are getting a critical error when loading the elementor editor
I downgraded elementor but still the same issue.
Elementor : Version 3.0.10 Phlox pro : Version: 5.3.5 Phlox pro tools: Version 1.4.3
Fatal error: Uncaught Error: Call to undefined function Auxin\Plugin\CoreElements\Elementor\Modules\DynamicTags\auxin_get_available_post_types_with_archive() in /home/httpkonnectbpo/public_html/wp-content/plugins/auxin-elements/includes/elementor/modules/dynamic-tags/archive-url.php:36 Stack trace: #0 /home/httpkonnectbpo/public_html/wp-content/plugins/auxin-elements/includes/elementor/modules/dynamic-tags/archive-url.php(51): Auxin\Plugin\CoreElements\Elementor\Modules\DynamicTags\Archive_URL->get_archive_list() #1 /home/httpkonnectbpo/public_html/wp-content/plugins/elementor/core/dynamic-tags/base-tag.php(174): Auxin\Plugin\CoreElements\Elementor\Modules\DynamicTags\Archive_URL->_register_controls() #2 /home/httpkonnectbpo/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(488): Elementor\Core\DynamicTags\Base_Tag->init_controls() #3 /home/httpkonnectbpo/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(294): Elementor\Controls_Stack->get_stack() #4 /home/httpkonnectbpo/pub in /home/httpkonnectbpo/public_html/wp-content/plugins/auxin-elements/includes/elementor/modules/dynamic-tags/archive-url.php on line 36
system info: https://drive.google.com/file/d/1STevT1uEnyR2Hi4gSt_ScBUjKDlPCk9M/view?usp=sharing
Please help
Hi there, since your support has expired and yuo cannot use our support system, we have sent you an email about your issue. Please check that and also please extend your support and use there it is worth it 
hello , is it supported RTL ?
hi, you have a problem with cart : number of items in floating cart is’nt displayed. You can see it on your demo.
Hi there, I am getting a fatal error on my site and “Download failed. A valid URL was not provided” as a messag- how do I fix this on my own? I redownloaded and installed the theme, but I still get this error.
Looking forward to hearing form you.
Hi,
Is there any demo environment where i can login as admin, vendor and customer please? I think it is very important for someone to navigate and check all features beforehand.
Thank you so much in advance!
Hi, I am sorry we do not have test drive
Regards
Hi, the gallery in the portfolio detail is managed only with photos cascading one under the other or is it possible to choose various gallery formats? If I have 10 photos to insert for a single job, how can I show them?
news?
Hi there, You can set different types on single portfolio, and for gallery we do have tile, masonry, grid. I think you will be fine
I need to add other photos in addition to the highlighted image for a single portfolio (otherwise what portfolio is it?) How to do? thank you
Hi. We have responded to your ticket. Please note that the reason for the delay was that your premium support license expired and your ticket was submitted in the Phlox Free category. It would be great if you could extend your support to have premium support as well
We do our best to provide on time support but for free users, it may take some time. Thank you. Hi. We have responded to your ticket. Please note that the reason for the delay was that your premium support license expired and your ticket was submitted in the Phlox Free category. It would be great if you could extend your support to have premium support as well
We do our best to provide on time support but for free users, it may take some time. Thank you.
Hello team,
from where these settings will be edited http://prntscr.com/uknz6d
Regards
Hi i installed the phlox pro and i added one of the demos and i get this message There has been a critical error on your website. This is when i click edit for edit with elementor. Please check your site admin email inbox for instructions.
can you please desactive my liscence from my old website because i have deleted it and i forget to deregister the serial key, can you active my key thanks
Hi there, it is so easy , please have a look at https://docs.phlox.pro/article/174-transfer-license
Regards
The purchase key is already registered for your account. this what i received as message when i followed the steps can you please do it for me and desactive this liscence from that website
ok i have done it thanks
You are welcome
I love your theme and templates. One question: If I choose a template that is not an ecommerce store but I want to turn into a one, by just installing woocommerce it will work? I’m afraid of woocommerce pages not to inherit the look and feel of the theme. (for example, I love the template MODERN CORPORATE, but it’s not a shop template) Thanks so much in advance.
Hi, Thanks for your interest, and we are happy you like Phlox. You can activaite woocommerce plugin and Phlox shop plugin to add E-commerce functionality to a none E-commerce demo on Phlox. but you need to be familiar with wocommerce at first, if you are, then it is ok and you can do that.
Regards
Hi! I’m trying to change the gradient color of the modern header. I’ve changed the primary colors in Appearance > Customize, but the existing gradient text seems unaffected and I can’t see an option to change? Thanks!
Nevermind – I’ve found it in the custom CSS per feature.
Hi, we are happy to hear you found it.