4424 comments found.
Hi, I’m having serious issue with your demo. I think you’ve named the demo wrong, cos I’m trying to import the motor car dealership demo but I’m getting something else. WTF? Pls I need urgent help on this as I am in a serious deadline
Hi there, Please contact support channel here https://help.designinvento.net/support
I already man. Go check your website pls. I need help asap
looks like your ticket has been addressed already.
Please look at ticket 13342 and 13506, I’ve been waiting too long now. Thank you.
Hi there, team is just back would address your ticket today
Ok thank you.
Ok please answer as soon as possible, because when I need to write back to you and need an answer on that, I cannot wait any longer. Because the website needs to be done today. It needed to be done last week, but you keep letting me waiting. I will update the ticket 13506 with my login for WP and FTP so you can fix it yourself.
Still working? Because I still didnt receive an answer….I should get an answer today, but nothing. Come on guys….my client is waiting, you cant do this.
Yes team is still addressing tickets would be in touch as soon as possible
Okay, I don’t know why, but you keep telling me that you will give me an answer, but still nothing. Ticket 13342 is from 6 days ago and ticket 13506 from 4 days ago. It cant be that difficult. I cant approve this! I will refund the costs of the theme and will send an invoice for the damage sufferd….if you I dont have an answer in 4 hours. Because of you keep letting me waiting, I have an angry client and he is suffering damage, because the site is still not ready.
Hi there, Please try to understand, support team address as per ticket queue, as per feedback your ticket will be addressed in couple of hours,
Yes, but friday i would get an answer, yesterday i would get an answer and nothing, how long is the ticket queue…you say you will respond in 2 business days…I bought the theme because of that. It is now 3 hours ago, so I will check in within an hour.
responded already
Hello I am here requesting to check the ticket #12978. I have been waiting for more than 4 days. The website must be finalize this week. Can you check why I can’t upload a picture I can’t upload on the Ad?
Hi there support team is available Monday to Friday only, they are just back, your ticket would be addressed today
Hello, I am waiting for NOW 6 DAYS. Please I need to finish this website this week.
team is looking into your issue already
will this support wordpress version 5.4 – the latest
Latest wordpress 5.5x supported
Thanks a lot, I will purchase the theme…
No more want your theme. Poor support, poor theme quality. Support needs 4-10 days to respons. It’s waste of money and timd. You can’t ensure basic facilities like login/ registration. Please refund me.
ticket 12969
please help me resove these two question thank you! 1.how to rename “post your ad”button 2.when I click “post+ your ad”button,I don’t want use price plan,want to direct go to listing page,how to setup? thank you!
please contact here https://help.designinvento.net/support/
This will be awesome if it has a mobile app for android and iPhone
No thete no app right now
do you know how I can get an app to work on this theme? or any app that does the work?
Sorry we are not offering any app yet. We are considering about it may be in future there will be app for this.
1. The Author Widget on the Single Listing Page is not Showing up! Whats wrong? How to do that?
2. Contact Form on Single Listing Page is activated, but not showing up. Whats wrong?
Please contact support channel with purchase code
Please help where can I locate these strings, maybe in another plugin in Loco?
Please contact via support channel, support team would not respond here
Locations/Categories in listing not working. Directory press not working. I hope this can be resolved. I have high expectations from this theme and i am really losing patience. Login/register page not working as well. Let me know what i am doing wrong. I have already submitted ticket. Please check.
Login and register pages are not working. Not able to figure out what is wrong. Almost all the demos for elementor are same when you import. Any idea? Thank you.
login, registration from isn’t working again. ticket 12969
I have a support ticket #13367 regarding the bug in theme demo install. It is urgent and been waiting for 6days for a reply.
already responded
Thank you, still pending an update on the ticket.
hi; please check ticket #13440 and #13441
I wrote here because I’m in a hurry and I want to gain time Thanks
already responded
thank you Please check again
Please check my replay (2 days ago) for the tickets.
I really liked your theme, but I have some simple demands that I didn’t identify in the presentation.
The project requires two profiles:
1) Buyers: Buyers can post their demands / listing for free.
With the possibility of paying to mark the listing as featured.
Only paying suppliers can see buyers’ names and contacts.
2) Suppliers: Suppliers need a free or paid plan to view BUYERS ‘contacts and send inquiries.
Suppliers can also register their products with simple information.
Would it be possible to do this with your theme? If so, would a complementary plugin be needed?
Would you have any other solution to indicate?
Do you have mobile apps ?
no, there is app available
Don’t buy this theme. It’s a heavy theme, uses a lots of plugins. Theme support is total bullshit. If you ask help, they will reply after 4-5 days letter. Header is very much mobile responsive. Cache plugins aren’t work very well.
Hi There, if you are a purchaser, please provide support ticket so i can have a look at your query. Thank you
ticket no 12969 no response for five days.
already responded
I have waited for more than 4 days, and I tried my best to get to the end. Why are you taking so long to support your clients? My ticket is #12978
I have more than 6 days waiting for you to respond, about my login failure and my failure that the phone number is not seen in the announcements to call fast, ticket / 13344
Hi there, sorry for delay, its Sunday, i can see your ticket in queue, support team will address your issue tomorrow. Thank you
Still waiting in Venezuela I have a large number of clients, my reputation is at stake, if you can help me
Dont’t worry support team is still wotking we are trying our best to reduce response time, i have highlighted your ticket for priority check
I want to know if the problem is that the template has flaws and they do not respond because they do not know how to solve, excuse me but I need immediate answers.
Hi there, no there is no flaw, compatibility update for wordpress 5.5 was released on 13th of last month, but most of client don’t knpw how to update theme if they are not able to login wp admin. That why there is high volume of queries, it would be covered up in few days,
A very poor support service, excuse me for telling you, but that way you can improve your support, I have more than 10 days with a login error, that you do not see in the ads the phone number to call directly, really I need help, and the support asks me for the income data, I give it to them after the url is missing, they should request everything in a message so as not to lengthen everything
Ho there, as per ticket record when support team asked for login details, iys obvious to provide website url, i mean how we can know your website url? Your ticket is in queue would be resolved shortly
15 days of waiting, they respond but the responses must be continuous, not every 7 days, first no talk my language, second 15 days waiting is much longer than we are already a company established in VENEZUELA, we import products and we need our customers to enter, we claim to us! and see the phone number, thanks if you can help us.
15 days of waiting, they respond but the responses must be continuous, not every 7 days, first no talk my language, second 15 days waiting is much longer than we are already a company established in VENEZUELA, we import products and we need our customers to enter, we claim to us! and see the phone number, thanks if you can help us.
addressed already!
