1276 comments found.
is here a possibility to add rel=”nofollow” to social incons element?
Hi there,
Thanks for your feedback!
We’ll add this feature for you with the next update. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
LiquidThemes
Hi, I see that you’ve released new version of Ave Theme, but I can’t find these options, did you include it?
Hi there,
It is added by default. You don’t need to enable it. You can see the change-log here: http://ave.liquid-themes.com/changelog/
Feel free to reach us if you need further information.
Cheers, TeamLiquid
Dear LiquidThemes,
I am trying actually the Mobile Theme in localhost (Flywheel – nginx) and it’s impossible to acess to the edit settings of a rank who use a SVG shape divider. The edit settings don’t load. The localhost doesn’t support SVG maybe ?
Would you any idea, snippet or something to resolve this ? A thousand thanks,
Bat
Hi Bat,
Thanks for your message.
WordPress itself doesn’t support SVG by default. Hosting providers make some changes on the server to enable it. Could you please try to install a 3rd party plugin like SVG support and see if it helps?
Please let us know how it goes.
Cheers, TeamLiquid
Dear LT Team,
I have tried with SVG support (with default settings), but it doesn’t help, nothing change.
See here : https://ibb.co/SsTyWT1:’(
If there is not a solution with localhost (like Flywheel), would you please share a screenshot or details about your settings where you use SVG shape dividers (footer and main page [—> first rank]) in Mobile Theme ?
I can’t modify the existing settings, but I can delete the ranks and create new ones with your shared settings and add my own touch (even if I will not able to modify again after saved).
Thanks, Bat.
Hi Bat,
Unfortunately, we couldn’t identify the issue since the screenshot is another language. Are you able to open the row settings > shape divider? If not, could you please make sure you’re using the latest version of Ave and Ave Core? We’ve already fixed this issue.
If you are having another issue related to the svg dividers, could you please reach our support team for technical assistance? We’d be happy to check this closer.
Thanks for your understanding.
Cheers, TeamLiquid
Hey LT support,
I use actually the v2.6
I am not able to open row settings > shape divider in an existing row with a shape divider activated.
I am able to open row settings > shape divider if I create a new one in a new row ; but after I activate the shape devider and save the row settings, i cannot come back into row settings, it stays blank as the screebshot.
That’s why I am asking if you would publish a screenshot of the settings of your shape divider for the footer and first row of the main page from the Mobile template. It’s so easy and it will take no more than 1 minute.
Best, Bat
Hi Bat,
Really sorry about the misunderstanding.
Here is a screenshot of the shape divider settings (Mobile Demo): https://tppr.me/zz2Mr
Hope this helps!
Cheers, TeamLiquid
Thanks !
Anytime!
Hey Ave team, I just went through your theme page and I want to implement this section >> https://prnt.sc/ujkmah on my website, can you please let me know which VC blocks you have used for?
Thank you.
Hi there,
Thanks for your message.
It is an element unique to Ave. Could you please reach our support team so we can assist you?
Cheers, TeamLiquid
Hi, I’m having a small issue with the Convert Plus plugin. I need to add to the subscription form a hidden Mailchimp tag somehow. How could I do that?
With best regards, Grete
Hi Grete,
Thanks for your message.
Unfortunately, this requires plugin customization which is beyond the support we can provide. We appreciate your understanding and please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
hey team, I can’t find the area to change the default single product image size. I tried: customize > woocommerce & woocommerce > products But none of those have the option.
I’ve submitted a ticket, but no reply yet, so I’m posting it here. Please advise, thanks!
Hi there,
Thanks for your message.
There are 2 different WooCommerce options in the customizer. Could you please make sure you’ve checked the second WooCommerce option which defines the image sizes?
I hope that helps.
Cheers, TeamLiquid
Can you guide me to those options? I can’t seem to find them in the existing setup
Hi there,
Sorry about the weekend delay.
Simply navigate to Appearance > Customize > WooCommerce (the second menu below the homepage settings) > Product Images and find the Main Image Width option. You can change the value as you like.
Feel free to reach our support team if you need further assistance 
Cheers, TeamLiquid
Once you guys get Elementor compatibility, this will be the only theme I use for clients.
Hi there,
Thanks for your feedback and stay tuned for more updates!
Cheers, TeamLiquid
Hello,
Have you fixed the issue with the instagram API?
Thank you
Hi there,
Yes! Could you please reach our support team? We’d be happy to help you.
Cheers, TeamLiquid
Hello, is it possible to use your landing page demo or it is not include in your package ? Thank you.
Hi there,
Thanks for your interest.
Unfortunately, our landing page is unique to Ave so it is not included in the package.
Thanks for your understanding and please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello,
Your theme has a bug, I using “SEO DEMO”. I enabled SVG divider and publish page after I open the particular “row” but the open with a “white screen”. I try more than 100 times. But all other row workings which on not enables SVG divider. Please check the screenshot:
https://i.imgur.com/5iv9LOP.pngPlease reply also my previously ticket: 7101 – I waiting from Sep 13
Hi there,
I believe the ticket is already replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi, I’ve been waiting for the answer to my ticket # 7078 for five days. I need a solution now. Regards.
Hi there,
I believe the ticket is already replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, i’ve a probelm on the menù selection , such has typography: it doesn’t let me choose a font (the selection area is gray and doesn’t work). I need help cause it happens on 2 of my websites. Let me know how to fix it..
Hi there,
Thanks for your message.
Could you please reach our support team? We’d be happy to help you.
Cheers, TeamLiquid
I have the same issue as classified35 – https://themeforest.net/comments/25005637
Can you please advise how to fix that?
Hi there,
Thanks for your message.
This issue is already fixed. It will be released with the next update. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi there,
Thanks for your message.
Could you please try to regenerate thumbnails? Feel free to reach our support team if it doesn’t help. We’d be happy to assist you.
Cheers, TeamLiquid
Hey i submitted a ticket but got no reaction.
Hi there,
I see that our support team have already replied to your tickets.
Cheers, TeamLiquid
Hello,
i tried to update the WP Bakery Plugin but it doesnt work. How do I do it?
Hi there,
You can simply remove and re-install them in the Plugins page. If this doesn’t help, could you please reach our support team with your login details? We’d be happy to check this closer.
https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builderCheers, TeamLiquid
Thank you. It worked!
I have reached the support with another issue but still got no answer. Do you know if its in process?
Hi there,
I see that our support team have already replied to your tickets.
Cheers, TeamLiquid
Hi, there’s a problem with the current bundled Rev slider and wordpress 5.5 (there’s a warning on the slider dashboard saying not to edit anything before the new release) – could you please update the plugin package with latest WPbakery and slider plugin? With best regards
Hi there,
You can simply remove and re-install them in the Plugins page. If this doesn’t help, could you please reach our support team with your login details? We’d be happy to check this closer.
https://docs.liquid-themes.com/article/148-how-to-update-wp-bakery-page-builderCheers, TeamLiquid
How to change “svg” background image color of the “seo” demo?
Hi there,
Could you please reach our support team with a screenshot of the related section/background?
We’d be happy to help you.
Cheers, TeamLiquid
I’m still awaiting a response from my support ticket. Ticket was created August 25th. Is this still being worked? I’m not asking for anything custom, the theme is broken and not working (no working links with the Multiconcept theme when responsive scaling kicks in).
Hi there,
Thanks for your message.
I believe our support/development team have already replied to your ticket. We truly appreciate your patience. Thanks for your understanding.
Cheers, TeamLiquid
Ticket number 6975. I haven’t heard back since in over a week and nothing has been done since opening the ticket 17 days ago…
Hi there,
I see that the ticket has been responded. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi! The images on the laptop carousel suddenly dissapear! I didn’t touch anything. When I am in the backend with the WP Bakery Builder i see the images on the laptop carousel. But in the front end, on the website they are not. Can you help me please?
Hi there,
Sorry about the delayed response.
Our development team couldn’t replicate this issue. Could you please reach our support team with your login details?
Looking forward to hearing from you.
Cheers, TeamLiquid
Hello, I created a ticket yesterday, now more than 24 hours still not get any answers from your side. Please answer my tickets.
Hello, I imported the “SEO” demo successfully but the problem is the demo site “font” changed automatically after imported even “Typography” default font is “Europa”. Also, the “icon” size bigger automatically after imported.
Please check the screenshot: https://i.imgur.com/cJHFyrj.png
How to fix the problem to get everything to default for the SEO demo site for font and icon.
Hi there,
I believe our support team have already replied to your ticket.
Please let us know if you need anything else.
Cheers, TeamLiquid
No, they not reply my 2nd question. I asked via email reply. Now almost 2 days.
Hi there,
I see that the ticket has been responded. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
