203 comments found.
Can someone help me, My website (https://woodpioneer.pk/) and it takes so much time on first time load. I did not use any single plugin on the website except the essential plugin of theme, I tried to find the problem but unfortunately did not find. Really appreciated if someone helps to find problem solution! Thanks in advance.
Hello,
Please create a ticket in https://arrowhitech.ticksy.com/ and let us know your detail problem and your website information such as admin account; We will support you.
Best regards. ArrowPress
Hello, i want to change /services/ word which is on url. I want to translate it. How can i?
Hello,
Thank for your purchase.
You can delete and install again Modus post type plugin. Then, you can install and active Loco translate plugin and then you can translate slug in Modus post type plugin. http://demo.arrowpress.net/modus-gui/#10.Translation
The last, you need save again permalink in option Settings.
Best Regards!
ArrowPress Team.
Can you please tell me where do I change the words on the very top bar for Header Style 7, where it says “Hotline:” I would like to change it to say “Contact” or “Phone” but I can’t seem to find the file or area to change that text.
Hello,
You can go to Modus -> General -> Scroll down option mail, contact,... -> Change content -> Save
http://prntscr.com/u8u21vBest Regards! Alex Vũ
No, that is not what I mean. I know that’s where to change the content. But on the front end it says “HOTLINE” (not Phone) and I want to change it to say “Phone”... please provide email and I can send you a screen shot. Thank you.
Hello,
You can install and active loco translate plugin so you can translate in theme
http://demo.arrowpress.net/modus-gui/#10.TranslationBest Regards!
ArrowPress Team.
Sorry, this was an error in placing this on this theme. I LOVE THIS THEME and the support. How can I remove that incorrect comment?
Thank you so much. I saw that you replaced incorrect comment and review.
Best regards,
Hello,
Thank you for purchasing the theme. You can create a ticket on our forum for support. Then you can provide admin account like I have checked that problem for you.
https://arrowhitech.ticksy.com/Best Regards!
ArrowPress Team.
Oh my! It appears my support has expired. Any ideas to resolve it myself for now.
Hello,
You can try install demo content with All in one plugin.
http://demo.arrowpress.net/modus-gui/#4.3-ThirdMethod(All-in-OneWPMigration)Best Regards!
ArrowPress Team.
I tried that also but it stopped at 95%. I am yet to use this template since I bought it. Please help out!
Hello, You need clear database so you ca install and active theme, install Required plugin.
Can you provide an account admin and FTP info via email arrowpress@arrowhitech.com so I cqan check that problem for you?
Best Regards!
ArrowPress Team.
Hi, when im importing, it is not importing the home minimal theme, how do i get that? – That is why i bought the theme. 
Hello,
Thank for your purchase.
First you need to install and active the necessary plugins. Then go to Appearance -> Import demo content -> Import Base content. After successfully importing base content, you import the home minimals that you want.
http://prntscr.com/u37pudBest Regards!
ArrowPress Team.
But that is not working, the home page: Home minimal is not being created?
Hello,
You can create ticket on forum so we can support for you https://arrowhitech.ticksy.com/. Then, you can provide an account admin and link website so I can check that problem.
Best Regards!
ArrowPress Team.
Your demo is broken
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/www/html/demo/modus/wp-includes/wp-db.php on line 1889
Hello,
Thank you for the feedback. Our demo was working properly.
Best Regards!
ArrowPress Team.
You’ve fixed it, it’s working now. Thanks!
Is there a way to toggle the loading icon to not show? When testing a product, it appears to get hung, so individual product pages do not load. I would like to try and turn the icon off and see if there is something else going on https://prnt.sc/tqq7q7
I’m guessing the developer does not reply to comments/reviews for their products 
Hello,
You can create a new ticket on our forum for support. https://arrowhitech.ticksy.com/Best Regards!
ArrowPress Team.
Hi, I am really upset about the thing that i purchased this theme from you guys and i worked so hard on it, created my whole website. published it. Now there is huge problem that you need to look into this matter as soon as you can. Whenever we load our website, it starts missing a lot of things. for example 1. It is unable to load a picture 2. it shows errors 3. sometimes it load the website half time and when you click on a particular link it shows you an error again. 4. I tried my best to sort this problem but then i asked some website expert and they suggest me to contact you immediately. etx
I am facing a huge loss because of this problem which is coming from you because it is an online store website. and there are hundreds of orders pending because of this problem.
I cant bear more loss. Kindly respond
You need to respond as soon as possible, as i mentioned earlier I am in loss because of this issue. I bought this theme from you guys and i am commenting here again and again. kindly respond, it is really urgent. why dont you guy have any helpline or email, if you are not responding here for days.
Hello,
Thank for your purchase.
Sorry for the late reply.
You can create a new ticket on our forum for support. https://arrowhitech.ticksy.com/
Best Regards!
ArrowPress Team.
Modus- top bar header 2 is not showing
social media snapchat icon is not provided , please help
Hello,
Thank for your purchase.
Sorry for the late reply.
Menu topbar: You can go to Modus -> Header -> Choose Header 2 -> Turn on option Top bar -> Save
http://prntscr.com/u1zijwSocial media snapchat icon: Sorry, the default theme does not have a snapchat option. We can update as soon as possible.
Best Regards!
ArrowPress Team.
Hi dear, I’m using this theme from 6 months ago. When i migrate my website form another hosting than continuously facing issue regarding speed is very bad. Now i can create new website with this theme but my theme not working properly.
Hello,
You can create a new ticket on our forum for support.
https://arrowhitech.ticksy.com/Best Regards!
ArrowPress Team.
hello, how to change “Hotline” which is top of the menu
Hello,
Thank for your purchase.
Sorry for the late reply.
You can go to Modus -> General -> You can change phone number in option Phone
http://prntscr.com/u1zhu1Best Regards!
ArrowPress Team.
Supports RTL?
Hello,
Sorry for the late reply.
Thank you for your interest in our theme.
Modus theme has RTL support
Best Regards!
ArrowPress Team.
Is there a way to disable “Mega Menu (arrow theme)”? It conflicts with wordpress plugins such as “If Menu” and “User Menus – Nav Menu Visibility”. Thanks
I get errors with “walker_nav_menu”
hello,
You can install and active child theme (modus-child). Then, you can add custom code in file functions.php in child theme
function remove_mega_nav_menu_walke() { remove_filter(‘wp_edit_nav_menu_walker’, ‘modus_custom_nav_edit_walker’, 10, 2); } add_filter(‘init’, ‘remove_mega_nav_menu_walke’);
Best Regards!
ArrowPress Team.
The “[MODUS] List Categories” element always opens link to category in a new tab. How do I prevent this? Thank you
Hello,
You can edit code file modus_list_category.php in modus-shortcodes\templates
http://prntscr.com/t5z1dyBest Regards!
ArrowPress Team.
Thank you very much. Fixed my request!
hi i want to know to use Instagram feeder in my website
Hello,
You can install and active Smash Balloon Instagram Feed plugin. Then, You can add widget to Instagram and config setting
http://prntscr.com/sy9x0f http://prntscr.com/sy9x80Best Regards!
ArrowPress Team.
hello i would like to use the shortcode, where can i find it in the document, thanks
hello, what i mean is, i didnt want to use the original editor, i would use another editor, but i would like to keep using the modus theme shortcode, so where can i find the shortcode, thanks
Hello,
With modus shortcode you can only use it with Visual Composer. You can follow instruction: http://demo.arrowpress.net/modus-gui/#7.Shortcode
Best Regards!
ArrowPress Team.
how to update the theme from wordpress? thanks
Hello,
Sorry we have the update option from ThemeForest. You can update via FTP
You can follow instruction or you can update version patch in package: http://demo.arrowpress.net/modus-gui/#9.Update
Best Regards!
ArrowPress Team
hi, so i dont need to inset the license key right?
Hello,
Currently you can update without a license key.
Best Regards! ArrowPress Team.
ok thanks. noted with thanks
can I update wordpress to 5.4.1?
Hello,
You can update latest version WordPress.
Best Regards!
ArrowPress Team
Hi. How do I enable the color attributes to be able to use these “thumbnails”? https://puu.sh/FJNYl/c8e17e796f.jpg
Hello,
You can install and active YITH WooCommerce Ajax Product Filter plugin.
http://prntscr.com/sfxaldBest Regards!
ArrowPress Team
Hello,
You can edit in file archive-product in theme/modus/woocommerce. We will update in the latest version.
http://prntscr.com/sb1ivsBest Regards!
ArrowPress Team
Thank you! By the way, is that backend able to setting the sort by category? > https://prnt.sc/sbmy1u
Hello,
You can check in Modus -> Woocommerce -> Product Categories -> Sort By.
We have 2 options, category and default woocommerce.
http://prntscr.com/sbpfiwBest Regards!
ArrowPress Team
Noted with thanks
