201 comments found.
Hello, I am using the services grid and would like a custom order. I can see there is the option for a meta value on the service grid component but I not sure how I assign each service a value or number that can then be used for the ordering. Can you help? Thanks
Hello and thank you for purchasing our theme. We have received a ticket from you on the support desk so we’ll continue our discussion here. We’ll add a public reply here later for the rest of the community.
Here is the way to create a custom order on the Services grid using additional meta values:
- edit a Service
- locate the Custom fields section. If it’s not activated, go to Screen Settings (top right of the page) and fill the box next to the option
- go to Add New Custom field
- click on Enter new
- on the Name field enter a special name (for using it later on the element)
- on the Value field enter the order position for the service
- click on Add Custom Field
- update the page
repeat the process for each Service. Then:
- edit the page you need to use the Services Grid
- edit the Services Grid settings
- on the Data tab, from the Drop Down list select Meta Value
- on the Order By: Meta Key field enter the special name
- from the Short Order drop-down list select Ascending or Descending
- update the page
Hello, On most of the xenia specific element there are class names specified. It would be useful if there was a list of these classes and what they do for when editing those elements. Is that available? Thanks!
Hello and thank you for purchasing our theme.
Please, check the following post as it contains a number of classes, mainly of the Bootstrap framework. https://plethorathemes.com/kb/css-helper-classes/?kb_product=hotel-xenia-wp
We are updating the article with new classes every now and then, so stay tuned.
Perfect thanks a lot!
Hello! I saw this comment:
We have created an admin demo where you can review the backend of the original demo of the theme. You only need to sign up and login here http://demo.plethorathemes.com/hotel-xenia-admin/
I get a page not found, is this still available to look at pre purchase please? Many thanks
Hello and thank you for your interest in our theme.
Currently, the backend admin demos are under maintenance. If you need to take a look, please contact us via our support desk and we’ll give you access to an alternative installation for 24 hours.
https://plethorathemes.zendesk.com/Hello,
I’m interested in purchasing the theme.
I wanted to know if in the home: XENIA RESORT it is possible to insert a video instead of the slides with photos present now.
Thank you
Hello and thank you for your interest in our theme.
It is possible to add a video. You only need to add and activate the “Slider Revolution” plugin on the site. It is a third-party (premium) plugin that allows for adding rich content on the Media Panel area. We support this plugin out-of-the-box.
https://revolution.themepunch.com/
After adding and activating the plugin, create a new slider (where you can add a video). Next, go to Page Options > Media Panel > Default Panel Type and select Slider Revolution. Finally, from the drop-down list that appears below, select the slider you created before.
Note that, the plugin is not included with the theme. The default sliders support static images and .gifs only.
Can I accept booking/reservation without asking for payments at all?
Yes, in fact, this is the only thing you can do. Hotel Xenia has integrated a simple booking request function that allows for interacting with the visitors. It’s not a complete booking system. After receiving the request you can reply to the visitor regarding the availability of the property, accept the reservations etc.
Some information before I purchase the theme: can I add an extra field in the booking form? e.g: I want to add a textarea field for extra information that the guest can fill. Thank you.
Hello Giupenni,
If you refer to the booking request form ( https://plethorathemes.com/hotel-xenia/booking/ ), yes it is fully customizable via the Contact Form 7 plugin.
Thank you for your interest in Hotel Xenia.
Best regards, Plethora Themes
Yes, I refer to the booking request form.
Thank you
I set “Footer Bar Navigation” as a menu in “3rd Footer Bar Column” but it’s showing the main menu in the footer. Page settings are also properly set.
Hello alex538,
Please prefer to send us ticket in https://plethorathemes.zendesk.com to investigate your issue, as it is extremely difficult to provide technical support via this comment section. Don’t forget to include some additional information ( website URL, screenshot, etc. ).
Best regards, Plethora Themes
I am seeing the template as an option for a house.
I have seen that the calendar allows you to make an availability request …
The ideas is not to have a reservation from the page but we would like the client to see if there is availability or not. Does the calendar show if there are busy days?
Hello faustorios,
So, we guess your client needs a bookings functionality to manage and display the rooms availability. Since this functionality is not a theme territory, you have to use a specialized plugin for this purpose.
We usually recommend the Pinpoint Booking System plugin ( https://wordpress.org/plugins/booking-system/ ), but most of the popular ones will fit to your implementation. With some easy tweaks ( not something technical, just options configuration ), you will be able to configure our availability request element to work with any plugin out there.
Thank you very much for your interest in Hotel Xenia
Best regards, Plethora Themes
how to change “shop title” ?
Hello radra,
Every option related to the products catalog view can be found under Theme Options > Content > Shop.
I hope this helped you. In case you purchase the product and you need further assistance, please prefer to send your tickets to our official support channel: https://plethorathemes.zendesk.com/
Thank you very much for your interest in our Theme
is there a way to modify the shop breadcrumb to shop/product only? (by default is home-page/shop/category/product)
Hello radra,
It is extremely difficult to follow a request using this channel. Please prefer to send your tickets to our official support channel: https://plethorathemes.zendesk.com/
Thank you very much for your understanding.
Hi There, how can I change Icons for Amenities? Is it possible to do so?
Hello cshirish,
Yes. Actually you can manage every aspect of the amenities index, by visiting Theme Options > Content > Single Room Post > Amenities > Amenities Index section.
This index defines the amenities list available on each room post and it allows you to change title, description, icon ( library or custom ) and the display order.
I hope this helped you. If you need further assistance, please prefer to send your tickets to our official support channel: https://plethorathemes.zendesk.com/.
Thank you very much for using Hotel Xenia
Hi! Can your add background video to the theme slider?
Hello and thank you for using our theme.
By default, Plethora Sliders can only host images. However, you can add a third-party slider like Slider Revolution which allows for adding rich media. The particular plugin is officially supported by our theme. You only need to add and activate it on the site; then create a new slider and go to Page Options of the particular page to assign it on the Media Panel area.
Thanks for the quick response. Do you also support SmartSlider3?
Hello and welcome back. Currently, we have not tested the particular plugin therefore we don’t officially support it. You can test it though, and we’d appreciate if you let us know if it works.
Hi, one pre-sale question: It is possibile “booking request” put in modal ?
For exsample, https://plethorathemes.com/hotel-xenia/city-hotel/ after I fill chek in and check out day… not go to new page, but i wont open in a modal box (Where will be name, sure name, addres, phone number… – and chek in and chek out from first step)
Look here for example: https://villas-pesa.com/en
Thanks
Hi there,
Pre-sale question, do you have channel manager include in your theme for sync avaibility of my rooms with websites like airbnb, booking.com,.. ?
Thank you!
Hello Yohannvassiliou,
We guess that you are referring to a booking system, synchronized with multiple services at the same time. If this is the case, then the answer is that Xenia does not offer this functionality.
In general, Xenia comes with some generic form elements that can be configured to pass user data to a booking info collection form of your website OR directly to the availability search page of an external booking management service.For any other cases, you have to use a specialized plugin.
As there is a huge number of booking solutions out there, we cannot suggest a specific one. On the other hand, we can guarantee that our customer support team will assist you solving any theme-related issue that might arise.
Thank you very much for your interest in Xenia.
Just noticed a bug: The amenities icons in single room posts overlap in narrow viewports and look completely broken.
Hello and thank you for using our theme.
We couldn’t replicate the issue. We need more information to provide you with a valid response. For better results, please contact us via our support desk and we’ll check it out the soonest possible. https://plethorathemes.zendesk.com/
how to make more static front pages for polylang ?
Hello and thank you for purchasing our theme.
WordPress can only have one front page for each language. Note that, we do not officially support Polylang; we recommend WPML. However, if you have been using the plugin to add multilingual support to a site with Hotel Xenia, it will work (based on several reports we have from users). You will need the Pro version though if you are planning to translate some parts of the theme who require string translation.
Regarding the home page, the process is pretty straightforward; you only need to create the translation. Then, depending on the method, the visitor should be able to see the translated page directly or by switching to the prefered language. In any case, on WordPress, you can only have one front page for each language.
Hello,
I have a pre-sales question.
I noticed that in there is no sticky menu throughout the site. Is it possible to change this setting?
Thank you
Hello and thank you for your interest in our theme.
Hotel Xenia includes this option out of the box. Please, take a moment to review our Xenia Gift Shop demo where the sticky header is activated.
Hello
Thank you.
I have seen that https://plethorathemes.com/hotel-xenia/ does not have the sticky menu, while https://plethorathemes.com/hotel-xenia/home-dark/ yes.
is it possible to insert the sticky menu in the light version?
in case you can change the background color of the dark theme?
Thank you
The answer to both questions is yes. Actually, all the settings are available separately on Theme Options where you can customize the colors and the behavior of the menu in virtually unlimited ways. Why don’t you take a look at the administration area? We have created an admin demo where you can review the backend of the original demo of the theme. You only need to sign up and login here http://demo.plethorathemes.com/hotel-xenia-admin/
Thank you so much.
then i import demo the website is broken and i get message like this
Importing attachment book-widget-bg-2Import failed due to server unavailabilty…process stopped, you should try again after a while Importing attachment avatar-2Import failed due to server unavailabilty…process stopped, you should try again after a while Importing attachment avatar-3Import failed due to server unavailabilty…process stopped, you should try again after a while Importing attachment page-head-2Import failed due to server unavailabilty…process stopped, you should try again after a while Importing attachment spa-post-1Import failed due to server unavailabilty…process stopped, you should try again after a while Importing attachment spa-post-2Import failed due to server unavailabilty…process stopped, you should try again after a while… For all objects
Hello and thank you for purchasing our theme.
It might be a problem with network availability. It happens some times. We recommend trying again. To avoid installing WordPress again you can simply use a plugin like WPReset to clear the database. Then, activate the theme again and repeat the import process. If the issue persists, contact us via our support desk to investigate the case. For better results, enable the debug.log and try at least twice before contacting us.
Problem solved..Server firewall blocked incoming connections from importer..and i allowed all incoming connection and success..Thank’s Herbie for quick respond
Hello and welcome back.
We are glad you’ve resolved the issue. Thank you for the feedback.
Have a great time deploying with Hotel Xenia!
Is there a way to make the logo in mobile view larger?
Hello and thank you for using our theme.
You can change the size of the logo for each device type using Theme Options. In particular, log in to Dashboard, go to Theme Options > Header > Logo and locate the Logo Dimensions section. Then, select a value for Image Max Height (small devices)* and Save changes.
Hi, from where can I change the language and the link of this ? in the room page ? https://i.imgur.com/gmo44bA.png
Hello and thank you for purchasing our theme.
We need more information to provide you with a valid response. Besides, the URL you’ve attached is invalid (HTTP error 403). For better results, we recommend contacting us via our support desk, providing as much information as possible and we’ll check it out for you. https://plethorathemes.zendesk.com/
Hi, How do I add custom fields to loop_grid-room-classic-vertical.php? I tried adding the custom fields on the add/edit page but how do I use them in the grid template. The template is using a mustache template engine but I cant seem to get it to work. Thanks in advance.
Hello and thank you for purchasing our theme.
For the complete set of values you can use within a loop shortcode mustache template, please check the /hotel-xenia/templates/shortcodes/loop_type-posttype-example-name.php. This is an example file containing detailed documentation on the values available within this group of mustache templates.
Regarding adding custom fields, we spotted a weakness which is scheduled to be fixed on the next theme update. Meanwhile, we can provide you with a temporary solution. To let us do so, please sign up on https://plethorathemes.zendesk.com/ for a free account and send us a new ticket. If possible, provide a reference to this discussion. We’ll check it out and provide you with a solution.
