234 comments found.
Hi, I had 2 blog posts with classic editor and another with elementor. I deleted the one with elementor and from that time i cannot see new posts that are published. I deleted also the categories and i created new ones but still the blog posts (published) doesnt appear anymore in the blog widget for starnext. What i can do next?
Apologies! Please share bit details including the screenshot and site URL.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
While scrolling down in home page 7(Home-7) it is not as smooth as your demo site. Please help me with this
Thanks for the message! We are quite not sure what does that means by smooth but in our live demo images are loading sequentially as the lazy loader enabled there.
If you are expecting something like that then please enable the lazy loader from your Theme options.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Can we disable the Preloader and increase the font size through out the website?
Yes, both are possible. Thanks
Pre Buy Question: Can you please tell me about loading time of the theme whether it is speed or not. Or you can share any website that already using this theme. Thank you
Thanks for the message! We didn’t perform any speed optimization tasks for the StartNext theme as our goal is to give a real loading impression.
Website speed optimization can be achieved by following the top list:
- Use a better web hosting provider
- Use lightweight WordPress theme
- Reduce image sizes
- Minify JS and CSS files
- Use advanced caching mechanisms with a caching plugin
- Use a CDN
- Enable GZIP compression
- Cleanup WordPress database
- Deactivate or uninstall unused plugins
- Disable pingbacks and trackbacks
You can check the GTMetrix test summary: https://gtmetrix.com/reports/themes.envytheme.com/p2MLLRPH
Regards
getting error after installation or activiation of Wpbakary page builder and WooCommerce
Thank you
Thanks for your message! Please submit a ticket with screenshot on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
its simnple 500 error for woocommerce and wpbakery plugin and i am sure its for everyone due to this new update
Thanks! Please follow the attached link to update the theme https://www.docs.envytheme.com/docs/startnext-v3-theme-documentation/theme-updates/
Regards
i have read it carefully but still no luck i am getting error after activation of WooCommerce plugin also getting blank page on latest wordpress installation
Thank you
Thanks! Could you please share a screenshot for bit details?
Regards
i am getting this error cannot active my theme if its spammed or something you can change my key i don’t have to use anywhere except this site thank you
Screenshot# https://i.imgur.com/Ia1Sn9d.png
Hello No reply from last 8 days
Apologies! Your shared screenshot isn’t loading.
Please submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
1. Brother simple ossue theme accept purchase code and verified successfully but its showing unregister icone and not leting me inport demo data
2. Your support system is limited for new customers only or customers who have support period yet people who want to report bug or ask anything regarding purchase oe anything other cannot contact with you via your support system
Thank you
Hello, on the Homepage 1 demo , there is 4 features boxes (it-and-startup) I cannot modify that boxes. Can you help me ? thank you.
Thanks for the message! Please follow the attached screenshot to modify the boxes content https://prnt.sc/ux7khy
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
Hi, for blog section how i can make the preview of posts to look like https://themes.envytheme.com/startp/blog/ ? I think i didnt had that demo
Thanks! Please find the attached screenshot to make this https://prnt.sc/uvzkt2
Regards
@Applore, you can remove it by going to http://13.232.32.232/wp-admin/options-general.php
Hi , elementor pro is not working
Thanks for the message! Don’t need Elementor Pro to use this theme all features working fine without that.
If you want to use Elementor Pro then need to buy a license.
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
Hi I need help removing the ”|” symbol in the site title . I couldnt find anything in the header.php file. I dont have a tagline still the symbol ”|” appears.
Thanks for the message! We are quite not sure how you are getting this as it’s not showing on our side. Please check the live demo URL https://themes.envytheme.com/startp/
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
How to remove it ? can you please guide. i am not using any site tagline. I just want that ”|” sign should not appear after the site title
Thanks! Could you please share your site URL?
Regards
I have installed theme, It is working fine How I can change the main content (that is appearing in front page) of features/ services category?
I means how to change following content which appears in main page under all category.. when I edit the category, it is editing the blog page.
“Lorem ipsum dolor sit amet elit, adipiscing, sed do eiusmod tempor incididunt ut labore dolore magna aliqua.”
Thanks for the message! Please follow the attached screenshot to edit features https://prnt.sc/usrdw1
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
While Editing Services, the ‘Learn more’ link by default is SINGLE-SERVICES eg. http://domain.com/single-services/technology/
I want to change to http://domain.com/technology/
How is this possible?
Apologies! You can’t do that by creating a post under service but you can show that by creating a normal page.
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
hi how I can change URL for single-service to services
Thanks for the message! Please follow the attached screenshot https://prnt.sc/ur2ejt
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
thanks for your quick replay 
Thanks! Go to page edit mode and then follow the attached screenshot https://prnt.sc/ur4n9v
Regards
DO I have Elementor Pro or how can I edit the theme content ?? Thanks
Thanks for the message! Don’t need Elementor Pro to use this theme all features working fine without that. You can edit content from theme options & elementor page builder.
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
cannot import the demo data?
[WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable [WARNING] Failed to import product_cat Watch [WARNING] Failed to import product_tag Watch [WARNING] Failed to import product_cat Wood [WARNING] Failed to import product_tag Wood
Thanks for the message! It won’t affect your site you will get demo data imported but we are checking about that.
Feel free to send us an email to hello@envytheme.com with your query details.
Regards
now working ok. but now top menu is not appearing
Please make sure the top menu is enabled from the Theme Options.
Regards
hi, another issue: for startnext_contact_info_cards how i can add my own email? When i try to edit i get something like: https://i.imgur.com/97g2FL4.png and in Elementor i see there the group_email, but i dont know where i can change the emails
Apologies! We are unable to access your reference URL.
just refresh the browser, i think imgur has some issues
Not loading yet after reload.
check now please: https://ibb.co/PCzvptc
7fb170d4-4de4-4dcf-acfc-f0b8a7f14f23
Purchase Key Invalid
please correct..
Thanks for the message! We are seeing the purchase key is activated with this domain http://hipointit.com/
Feel free to send us an email to hello@envytheme.com if you have any queries.
Regards
I am getting the following error , when I try to install theme
Installing theme from uploaded file: themeforest-Rdjd2S0I-startnext-startups-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
Please tell me how i can change partners logos https://i.imgur.com/Y8gKiz0.png and also how i can add my own icons for cards or services of features.
Regards!
Thanks for the message! Please find the attached screenshots to edit service icons 1. https://prnt.sc/uqj997 2. https://prnt.sc/uqjala
Regards
Hi, I saw this but i want to add my own icons. How i can do this?
Thanks! This option not available at this moment but we will try to add this in our upcoming updates.
Regards
ok, thanks. what about updating partners logo? https://i.imgur.com/Y8gKiz0.png
and answer to this also please: https://ibb.co/C7NYxcJ How I can update partners logo from the screenshot?
Hi, How I add my own icons for cards at features or at services?
