1798 comments found.
after 1 year why can I not activate meta box? it is asking for serial no. Please help me.
Hello! Thank you. Sorry to see that you ran into an issue with one of our themes. We are happy to help.
Can you please create a ticket for us here: https://themovation.ticksy.com/
Hello, If I buy the theme with $59, does it include the booking system and ical (synced with OTAs)? Thank you.
Yes. 
It includes that and much more.
Pre-purchase question: Can I use my own Booking System? I want to use this theme but I want to use Avirato Booking system.
Yes, we have engineered our theme to work for any booking system. You are good to go
We get an error on console from your theme: Uncaught TypeError: jQuery(...).live is not a function <anonymous> https://www.theohakunecentral.co.nz/wp-content/themes/bellevuex/assets/js/main.js?ver=1.3:254 jQuery 4 Can you let us know how to remedy please?
Hello! Thank you. Sorry to see that you ran into an issue with one of our themes. We are happy to help.
Can you please create a ticket for us here: https://themovation.ticksy.com/
We do keep our themes updated wit bug fixes frequently.
I have seen that the booking engine has payment available by PayPal, 2Checkout, Braintree, Stripe or Beanstream / Bambora, however options such as Redsys for Virtual POS that a vast majority of banks use, isn’t it possible? Would you have to purchase a Motopress module to integrate Woocommerce payment gateways called Hotel Booking WooCommerce Payments to make it work? Won’t integrating WooCommerce only and exclusively to load a payment gateway slow down page loading?
Thank you. The module to check out with WooCommerce is already included for free when you buy the theme
So you get it all bundled for the one price of the theme, $59.
This option that we include gives you access to use any of the Gateway add ons listed by WooCommerce.
https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/Hello, I just updated to Bellevue 1.9.4 because I was unable to edit the meta fields. After updating I still cannot open or edit the meta boxes. Any suggestions? Thank you in advance. ~Daniel
Thanks Daniel, 1.9.4 should be working well. Can you please try from a different browser? You might have come caching.
Please create a ticket for us if you still have issues.
https://themovation.ticksy.com/Hello, i have a presale question about the theme: Apart from adults and children, Is it possible to have also infants in the booking search form? Even if the infant’s booking price will be free of charge?
Thank you in advance for the reply
Yes, you can customize to suit and if you want to add an extra field or more fields, there is an add on to do that. It’s a bit extra $ but a great tool.
You could even get around this by using a service and calling it Infants. Then just make it free if you only want to track that info. It will show up on the order. Then you don’t have to purchase the Field Editor addd on.
Thank you for your reply, may i ask what is the cost of this add-on in case i decide to buy it?
It’s $59 but we are looking at bundling it. Not sure when, we need to run a few tests first.
Hello, After the recent updates the theme is not working at it should and specially the layout (the menu) it is showing blank background, when scrolling down it shows good as it should (sticky menu). I have the Version 3.2.10. The website is: www.popasvaleaursului.ro . Any idea? Thanks!
Bogdan
What i can observe is that is something related to the transparent header. But i only have in theme customization the transparent border. Can’t find option for transparent header. Thanks
I manage to find the problem. It seems that is related to elementor and classic editor. I have updated the page with classic editor and switched off show title. Now is looking OK.
Thank you Please let me know if you have any questions.
Hi, I have a presale question. Do you offer some paid configuration services? Thanks.
Yes Just let us know what you need
I mean, if I purchase your WP Theme Bellevue Hotel, if you can make my website running, with all the necessary installation, configuration and setup. If so, what is the price. Thanks a lot.
Thank you. Happy to help. Yes, we can offer consulting services. Please reach out to us directly at themovation@gmail.com We’ll help you
hello, I currently have the bellevue theme version 1.9.3 and want the update to the latest version. Is there a manual somewhere? Thank you Titok
Yes, please see:
https://themovation.ticksy.com/article/12249Hello, My site’s booking form doesn’t look like your model’s at all. The CSS must have been broken during the import. How to put back the right design please ?
Hello! Thank you. Sorry to see that you ran into an issue with one of our themes. We are happy to help.
Can you please create a ticket for us here: https://themovation.ticksy.com/
If you need to renew your support, please see:
https://themovation.helpscoutdocs.com/article/262-extending-and-renewing-theme-supportHi!
I know my support has expired ages ago, but since the v3 seems not to be compatible with v1 so ill ask anyways. My clients website is about 4 years old. It uses Bellevue v1 theme (currently 1.8.9). The last update broke alot of websites including this one.
The meta fields in every page do not open anymore (guess some js bug).
So i decided to ask if you guys still support Bellevue v1 theme? Do you happen to have a newer version than mine, maybe with fixed wp 5.5? I saw on some post, that you sent people to Ticksy, but it says there, that my support has expired.
Thanks anyways and great job you did there with this theme!
Best regards, Andrei
Try updating to 1.9.4
Hi! It worked like a charm! Its quite incredible to see support for this ever 4 years later. Thank you very much and great job you’re doing there!
Thank you Please consider giving us a 5 star rating on our ratings page
I am trying to figure out how best to set up this discount: If the booking date is two weeks or more from today, then a 10% off discount should be applied. But, I want it to be automatically applied and “smart” to adjust for two weeks out on a rolling period.
Hello! Thank you for reaching out. We are happy to help. Can you please create a ticket for us here: https://themovation.ticksy.com/
Hi, does this sync with VRBO accounts?
Yes!
Hi! Just to let you know, a feature to clean the sync logs is missing. After several days the “mphb_sync_logs” table weighs more than 150mo !
Thank you. I think this is for the MotPress plugin? It should be automatic but if you are having any issues, please makes sure that you are using the very latest.
https://demo.themovation.com/bellevue/changelog/Hi! We have a complex made up of 2 independent apartments, a hotel with 12 rooms and a hostel with 10. Could it be possible on the same page to control what the 4 businesses would be at the same time, that is, each of the apartments separately + the hotel with 12 rooms + the hostel with 10 … with their independent reservation calendars, etc …?
Thanks. Each calendar that you setup is separate and has its own schedule. Does that help?
You can also group each Accommodation or Room or Hotel into its own grouping and even have search target only a specific group.
have I answered your question?
found the hidden option, please update the install to automatically add the woocommerce plugin.
The WooCommerce plugin is not used by most people so we do not enable it by default. You can easily activate it though.
https://themovation.helpscoutdocs.com/article/220-required-plugin-list-for-bellevueWe are creating a new installer dashboard that will make the setup process more easier for add ons.
I just buy your theme. I’m a little confused. I need pay additional 99 USD for woocommerce support and 89 USD for payment request?
Thank you. Everything that you need is included. You do not need to purchase anything else.
If you have a questions, please let us know.
https://themovation.ticksy.com/prepurchase question – is there any customer dashboard/admin for them to view their transaction history/record?
Admin can see the transaction for all history. Customers get an email notification and they can see an order of you use the bundled WooCommere Payments.
Where has the slider gone? slider only shows one image on the page and no slider. Page Builder Widget Pack 1.5.13 when deactivated messes the whole page – so not even able to add a slider using elemetor pro now as well. The slider shows in the editing but live (local site) it only shows one image.
What’s your version of Bellevue?
https://demo.themovation.com/bellevue/changelog/v3:10
Just tested this with another browser and it works ok in chrome but now firefox
*not firefox
OK now just cleared cache in browser and all the sliders now working
You need version 3.2.10
https://demo.themovation.com/bellevue/changelog/I spoke too soon – this is script error log that I am experiencing – I have the latest verion 3.2.10 the image carousel is not working when logged into wordpress and previewing the live site in local env. onced logged out of wordress admin the carousel works. this is the script error on the page if any good to you. Uncaught TypeError: Cannot read property ‘getElementsByTagName’ of null at Object.e.inserted (can.custom.min.js?ver=3.8.3:26) at n.fn.init.t.fn.<computed> [as append] (can.custom.min.js?ver=3.8.3:28) at AdminBar.createMenuItem (admin-bar.min.js?ver=3.0.9:2) at admin-bar.min.js?ver=3.0.9:2 at Array.map (<anonymous>) at AdminBar.createMenuItems (admin-bar.min.js?ver=3.0.9:2) at AdminBar.createMenu (admin-bar.min.js?ver=3.0.9:2) at AdminBar.onInit (admin-bar.min.js?ver=3.0.9:2) at AdminBar.Module.trigger (common-modules.min.js?ver=3.0.9:2) at AdminBar.e.each.r.<computed> [as trigger] (common-modules.min.js?ver=3.0.9:2)
also the page including menus can be pushed down the page when scrolling
We are aware of an apparent bug between Elementor and Hotel Booking (MotoPress).
Here is the error:
Uncaught TypeError: Cannot read property ‘getElementsByTagName’ of null
To remedy, please seE:
https://themovation.helpscoutdocs.com/article/302-uncaught-typeerror-cannot-read-property-getelementsbytagname-of-nullMotoPress has been notified of this bug. Hopefully it’s fixed in an upcoming release.
Awesome – thanks for the fast response and the fix
Thank you
