Hi there,

Agent has been informed, your request will be answered as soon as possible.

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Hi there,

When you buy Alloggio, you can contact our support agents by submitting a request on our helpcenter in the upper right corner and one of our agents will provide you with the psd files.

Let us know if you have any additional questions.

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Hi there,

We can’t provide access to the demo, but you can see the documentation on this link .

Let us know if you have any additional questions.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Thanks for taking an interest, we are glad you like our theme!

Well Room single is a template that has its own settings and fields that can be filled in. You can only customize the text with Elementor and all the rest is handled by our custom fields that you can fill in.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose so for payment types you can select them in Woocommerce > Settings > Payments here as well as you can read more about payments for Wocommerce here.

Do let us know if you have any additional questions anytime.

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Thank you very much for your prompt reply, i do have another question actually.

Is it possible to have price per person (adults/ children / infants) for each room, and at the same time have a minimum number of adults who can stay in a room? For example, (with price per person enabled) to limit the room in such a way that it won’t be possible for 1 adult to book a triple room etc etc.- as a result when the client will pick 1 adult, to show him only the single rooms.

Thank you in advance for the information

Hi there,

On Room page you do have an option to set Room capacity, minimum and maximum amount of people as well as different price for adults and children.

When it comes to the room bookings, you can choose a number of rooms but for the same amount of persons. If you have options and different number of adult/children you do book every room individually and there you do choose how many adults and children will be included. If we somehow misunderstood you on this please let us know.

We hope we did understood you on this, and if we somehow misunderstood your please let us know.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest!

1. You do have only an option to set one currency within the theme options and the default WooCommerce settings.

2. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.

The customer that book a room do get a notification mail once they go through the purchase.

However if you want to organise the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.

Do let us know if you have any additional questions.

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Hi, many thanks for the fast response. How about point 3?

Hi there,

Sorry about this, we must have missed it. :/ Anyway, the version included within our theme is 6.2.22 and always if you need an immediate update of any bundled plugins you can always submit a ticket on our  help center  and one of our support agents will provide you with latest versions.

Thanks.

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Hi there,

Thanks for taking an interest! You can check the user admin from this page: https://alloggio.qodeinteractive.com/vacation-resort/

by signing in with these credentials: username: test password: test

Do let us know if you have any additional questions.

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Hi, The credentials didnt work.

But I want to see the admin dashboard. Especially the section where I can set availability for rooms.

Is it possible to set availability manually? You can also shara screenshots

Hi there,

Oh sorry about this, you should know that this was the user dashboard and not the login details to our backend. Please understand that we do not have any testing environment of our theme but we’ll be happy to provide you with screenshots.

So here they are:

https://www.dropbox.com/s/www2l22hvrgukqr/Screenshot%202020-09-23%20at%2014.49.43.png?dl=0 https://www.dropbox.com/s/6p3jrkg8pfxpbaf/Screenshot%202020-09-23%20at%2014.55.28.png?dl=0

Also you can always check our themes documentation which can help you to get familiar with our theme options.

Also let us know if you have any additional questions.

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Hi there,

Please check that you have selected the correct Profile and theme as our help center indeed has Alloggio theme among our supported themes.

We hope that you will manage! Keep us updated please.

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Hi there,

You can always turn off loading of Google Fonts from template file itself. Our agent can help you with that if you submit a request at our help center and our support team will be happy to help.

Thanks.

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Thank you!

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Hi there,

Thanks for taking an interest! There is no option turning off the booking functionality however these elements could be hidden with custom CSS code for sure, that way you could use the site as you wish.

Do let us know if you have any additional questions.

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Hi, can a user disabling my css edits and made an order? Thanks.

Hi there,

No , they cannot. They do not have permission nor access to those settings.

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Hi there,

Thanks for taking an interest!

Unfortunately we do not have any testing environment but you can check our themes documentation for more info about its features and what possibilities you do have with it.

Do let us know if you have any additional doubts and we’ll be happy to answer them.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us! As we are not sure we do understand your needs exactly. Best practice would be, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and explain your needs and one of our support agents will assist you.

However if we understood you right, in Appearance > Menus > ScreenOptions you can select which links you can add, as well there is an option for Custom Links and Alloggio room which will enable you to add those to your menu. You can see the screenshot here If we somehow misunderstood you please send us a request to our help center.

Thanks.

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Hi there,

Thanks for taking an interest! You can create as many rooms you wish adding their photos, descriptions and amenities. Each room booking can be accessed within our themes options Bookings

As well as you can book different rooms at once if you wish that, we suggest you to try our to book different rooms on our website demo page. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.

You could create different Room types, which will separate your rooms. As well as you could list these rooms on a separate page that you create on your end and where you will be able to list your rooms, choosing the specific room ID that will display the rooms on the list.

We do hope this helped and let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Please note that the theme can be used with WPBakery as well.

Native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. The WPBakery plugin is not included though and you will have to build your own content with it, as you do not get the imported demo, but all the shortcodes can be used with WPBakery as well.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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That’s cool, I will use Elementor, any chance of building a wp bakery version in the future? worth a shot

Hi there,

Not at the moment, thanks for understanding.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

Support Edge Portfolio part of Qode Interactive

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Hi there,

1. The Room custom post types are developed specifically for this theme, and there is no way to change the layout without additional coding, but this falls out of our support scope.

2. You need to scroll down, it is below the map: http://prntscr.com/u8ysk8

Let us know if you have any additional questions.

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