946 comments found.
Please, I need assistance:
1. How can I add the while logo for homepage and black logo for sticky and inner pages There is only one logo upload via Customize.
2. The Title of some elements are white even when the Black style color is selected see image https://snipboard.io/gWK4Yd.jpg. How can the Tittle and sub tittle colors be changed?
Hi, the template is very useful for little projects and is perfect in what I need. Just have a problem in the property gallery and is when I upload images. It takes an empty item that I can’t remove. Please solve this problem and if you need the spanish translation just let me know. Thanks.
Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
I am interested in the CRM and the Payment Processing functions. Are there demos of those options? Also would like to see how the front end login/signup works. Thanks.
Hi,
Sorry, we can’t give access to those options in demo version.
Best regards!
Hello, I am interested in buying the Resideo theme, but I need to have more information about the CRM functionalities, do you have a demonstration or video where I can see if it has the characteristics that I need. thanks
Hi,
Please see our email reply. Thanks!
Best regards!
Hello guys, I love your theme and I honestly recommend it but please work to make its drag and drop elements to be fully compatible with Elementor page builder. or alternatively add more elements to build other content types. But I believe that making the theme fully compatible with Elementor is the best option. Moreover, add Theme customization option to make it fully and easily customizable . Thanks and good luck.
Please, how can I add the while logo homepage and black logo for sticky and inner pages
Hi,
Thank you for your feedback, it’s really appreciated.
1. Could you please be more specific regarding the “fully compatible with Elementor page builder”. All the custom modules of the theme are added in Elementor. Thanks!
2. The theme only supports one logo image, you cannot add multiple logos.
Best regards!
How can I make the logo on the homepage bigger?
Hi,
Go to Appearance > Customize > Additional CSS and add the following:
.pxp-logo > img {
max-height: 41px;
}
...and make sure to increase the 41px value to the value that you need.
Best regards!
Dear Author,
I have purchased real estate WP theme Residio, but while uploading the files I have got an error ” the link is expired” which cuased unsuccessful installation.i was going through the document but still it happened.kindly look into this and do needful ASAP.
The purchase code is given below. 43504a2c-06f4-4320-b931-47fc43ad9292 My e-mail: nunna.nagendrababu@gmail.com Please write back to me ASAP to resolve the issue.hoping for your kind reply.
Thanks Nagendra
Hi Nagendra,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Hi Mr. Author, I have purchased the Real Estate WP theme and downloaded but it is said link has expired while I was up loading the theme.. kindly do suggest me or instructions me?.
Hi,
Please send us a private message ( using the contact form on our profile page: https://themeforest.net/user/pixel_prime ) regarding this issue and also mention your website URL and admin credentials.
Best regards!
Hi,
I have sent you the details what I hve been told.pls do check and reply pls
Hi,
Yes, please see the reply.
Best regards!
Hi I spoke to web hosting service provider and they have been increased the file upload size limit.pls have a look at my issue. Thanks Nagendra
Hi Nagendra, great, please see our email and keep in touch via email.
the contact form of my page do not work https://bgasesoriainmobiliaria.com/contactanos/
Hi,
First please check if your server can send emails with this plugin: https://wordpress.org/plugins/check-email/
Best regards!
yes and its not working, the emails to the agents work find and they are on the same server can you help me please
Please send your admin credentials via private message. We’ll take a look. Best regards!
hi when i put the embed code on my virtual tour ti just appear the embed link but not the tour can you help me with this?
Hi,
Please send a private message with your embed code.
Best regards!
Hi, when I upload the embed code for a 3D tour, it deletes my code when I update, and replaces it with this:
<iframe allowfullscreen></iframe>
Hi,
Please send a private message with your embed code so we can make some tests.
Use the contact form here: https://themeforest.net/user/pixel_prime
Best regards!
I did that yesterday and still have not received any support. Respond.
Hi,
Please check your email. Thanks!
Best regards!
You still have not responded.
Actually you did respond, thank you.
Hi,
Please check your email. Thanks!
Best regards!
Hello, for the contact forms in a product sheet or should we register the reception email address? Thank you for your prompt response.
Hi,
On single property page the agent that is assigned to the property will receive the email.
Best regards!
Thank-you for your prompt response. It is all good. Again thanks to you
Hi, i’ve loaded DEMO 2. www.sangnilavillas.com
But the site loads very slowly. Can you send an update that fixes optimisation?
Hi,
We just checked your website and didn’t experience any slow loading.
Best regards!
Do we have unlimited personal listing posts? I just want to make sure we don’t have to pay for a subscription everytime we want to post a new property on the market.
Hi,
You’ll have complete control over the properties and you don’t have to pay anything for posting properties.
Best reagards!
Hello, I love this theme but I have few presale questions.
1. Can the MENU HEADER be made bolder and also the MENU ITEMS?
2. Also can the FOOTER Height be reduced or shorter
3. For the property status For Rent, is it possible to change the price/month to price/year?
4, Lastly, On Single Property page, is it possible to bring the property tittle, address, price down below the property images?
Thanks
Hello, more detail please, is this theme compatible with Elementor or Visual Wp Backery (js_composer) page builders. Because I need to use free elementor page builder for other pages. Thanks. Secondly, the “Areas” Shortcode is not working. It doesn’t pop up for editing. How can I fix this? Thanks
Hi,
1. Go to Appearance > Customize > Additional CSS and paste the following css:
.pxp-nav > div > ul > li a {
font-weight: 900 !important;
}
2. Open these 2 files: /resideo/footer.php, /resideo/footer-nospace.php and replace this line
<div class="container pt-100 pb-100"><?php get_sidebar('footer'); ?><?php if ($copyright != '') { ?>
with this one:
<pre>
<div class="container pt-4 pb-4"><?php get_sidebar('footer'); ?><?php if ($copyright != '') { ?>
3. Yes you can change the price label to whatever you need.
4. This is a bit complicated to explain here.
5. The theme is compatible with Elementor.
6. Regarding the "Areas" module, did you use the Classic editor?
Best regards!</div></pre></div>
—sorry miss comment
Hey, I am trying to install demo 2. But none of the media file is importing and demo is not imported correctly. Could you please check.
Failed to import Media “agents-hero” Failed to import Media “prop-1-1” Failed to import Media “prop-1-2” Failed to import Media “prop-1-3” Failed to import Media “prop-1-4” Failed to import Media “prop-1-5” Failed to import Media “bathroom-2” Failed to import Media “kitchen-2” Failed to import Media “office-2” Failed to import Media “prop-2” Failed to import Media “bedroom-2” Failed to import Media “bathroom-3” Failed to import Media “bedroom-3” Failed to import Media “kitchen-3” Failed to import Media “office-
Hi,
Check the Recommended PHP Configuration Limits FIRST for import to go through:
max_execution_time 600 memory_limit 128M post_max_size 48M upload_max_filesize 48M
You should contact your web hosting support and ask them to increase those limits in PHP.ini to those values
Best regards!
I have updated my settings with hosting provider. I am still facing the same issue while import. Can you help me with installation. Should I select download and import attachment also? Can you help me with installation.
Hi,
It seams to be a directory permission issue on your server. The directory where the media files are uploaded doesn’t have the correct permissions to write. You should address this to your hosting provider.
Best regards!
Can this plugin be used with other themes? If so, do you have documentation?
Hi,
The plugin cannot be used with other themes, it was specifically made for this theme.
Best regards!
Hello, I don’t understand why my requests are not being processed. I make the effort to translate all my texts into English to make it easier for you. I have to deliver a project to my clients in a short time and this is starting to be urgent for us.
We do to companies that develop projects for us and we buy from them on a basis of trust. You have to take this into account. Our additional requests will be used by other people who also bought your template.
So here it is very simple as questions:
1) we are unable to translate the texts in a product sheet: (Share) + (Listed By) + (Explore the Area) while it works with other translations.
2) We don’t know how to integrate account links in SHARE: Facbook account, instagrame.etc …
We are urgently awaiting your response.
We thank you sincerely
Hi Armand,
1. We just searched for the translation words that you mentioned and were able to find them using LocoTranslate plugin, here take a look:https://www.dropbox.com/s/bdhj1k1qikiy9zt/Screenshot%202020-10-07%20at%2015.39.59.png?dl=0
https://www.dropbox.com/s/d5qy9iv6f651z4i/Screenshot%202020-10-07%20at%2015.40.16.png?dl=0
https://www.dropbox.com/s/q91pi4so2ljvxc5/Screenshot%202020-10-07%20at%2015.40.45.png?dl=0
You can try and re-sync the text.
2. Regarding the sharing with social networks issue, thank you for reporting this, it seams to be a small bug, which will be fixed in the next update.
Thank you for your patience.
Best regards!
Thank you for your prompt response. I just redo its modifications but it still does not work, I do not understand where the problem comes …..
Hello,
Everything is ok, the translations work except the one for “Share” and the social network links. Let us know as soon as you get your updates done. We are going to need another real estate agency website so don’t hesitate. Thank you
Hi,
This was fixed in the latest version. Thanks!
Best regards!
I am getting feedback from customers with the theme. They do not like having to stroll at the end of the mobile site to send a message.
Hi Tony,
We have in plan to add the floating CTA in mobile view for the next update.
Best regards!
