1954 comments found.
Hi, latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
just updated the theme and my whole site disappeared
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Pre sales question, is this working with Elementor? if i buy i will be able to import a homepage design from the already templates i can see?
Hello,
Yes, this theme is working with Elementor. You can import the homepage you want to use, or even use Elementor to build your own homepage version.
Thank you
thank will give it a try
Hi, the update breaks the site.
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Instagram in Footer doesn’t work anymore 
I did what you show in this video: https://docs.uix.store/konte/#/misc/instagram
But now I got this: The access_token provided is invalid.
Is the video still up-to-date?
Hello,
Yes, this video is still up-to-date. Please try again.
Thank you
Hi, Same here, -> latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Hi, latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Hi, the latest version of the theme seems to break the cart link/icon.
Hello,
We’ve just released a new version to fix this issue. Please update your theme and test it again.
Thank you.
Hi, thank you, but now the headings for each section on our start page has dissapeared.
Please share your website address, so we can check it and assist you better.
Thank you
ok. I will mail you guys.
hi, single images are to big, is there a way to change that? it is not working from wocommerce images, plaese help me
Hello,
Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
Pre-sales question: I’d like to over ride some template files of woocommerce using a child theme. I would like to over ride the cart, checkout and email templates. Is it possible to do in your theme ? Do you provide a pre made child theme with this theme that can be used for the purpose ?
Hello,
Yes, you can use a child theme to override WooCommerce’s templates. In the theme package, we included a basic child theme, you can use it.
You can read more about WooCommerce templates here:
https://docs.woocommerce.com/document/template-structure/Thank you
Hello,
I have a small problem.
I changed the New Badge Text & Background and it works.
I tried to change the Featured Badge Text – it does NOT work.
I tried to change the Featured Badge Background and it works.
I have version 3.0.0 of the theme. Is there a problem with the Featured Badge Text?
Thank you.
Hello,
Thank you for your feedback. We found it is a problem from the theme. We will release a new update soon to fix it.
Thank you
Hey! Thanks a lot for acknowledging this. Is there a “fix” you can give me before you update the theme?
Hello,
We’re going to release a new update today. Please update your theme to fix this issue.
Thank you
Thanks. It now works to change Featured Badge Text.
One thing though: when I updated the theme, there was an error:
PHP Parse error: syntax error, unexpected ‘version’ (T_STRING) in images/sprite.svg
I deleted this from sprite.svg:
<?xml version=”1.0” encoding=”utf-8”?>
And now it work perfectly!
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Please check with any Lazyloading plugin, When we are enabling lazy loading with sticky menu. It is taking a blank space on header. Please fix the bug. I have tried so many lazy loading plugin. (W3 Total cache lazy loading). When i disable Sticky menu, lazy loading working perfectly.
Demo Url: http://version2.mydesignation.com/
Hello,
We tested this theme with some lazyloading plugins and it worked properly. For example, you can try with Jetpack plugin. This theme is tested and compatible with it.
Thank you
Hi, I purchased the ‘Sober ’ theme today (looks like a great theme) and imported the ‘Minimal’ demo by following the instructions in the link you provided in the comments:
https://docs.uix.store/sober/#/installation/import-demoBut my site doesn’t look like the ‘Minimal’ demo, it just looks like the ‘Blog’. Also ‘Importing customizer’ is taking for ever to download while importing demo data.
Please Help.
Fixed it. I just downloaded the Customizer Export/Import plugin that you mentioned in the comments:
https://wordpress.org/plugins/customizer-export-import/and did the import again of the demo and it worked.
Thank you for your feedback. If you need more assistance, please open a ticket on the support site. Our supporters will be happy to help you.
https://uix.ticksy.com/Thank you
Why is the theme not supporting afterpay?
Hello,
Actually, this theme doesn’t relate to any payment gateway. This theme just controls the display of your website. You should contact WooCommerce supporters for payment related issues.
Thank you
How to create modal in sober theme? I want to create a modal message when link to product detail page
Hello,
We’re afraid it is not possible. This theme has only one option for the newsletter popup.
Kind regards
Hello! Nice theme!! I just would like to change the text alignment on product description. I want left aligned text because I believe center align is tough to read, is there a way to change it? Thank you.
Hello,
You can use this CSS to change it:
.woocommerce div.product .woocommerce-product-details__short-description {
text-align: left;
}
Please open a ticket on the support site if you need more assistance.
https://uix.ticksy.com/Thank you
It worked! Thanks
Many attributes, eg sizes and / or colors, are aesthetically ugly on the shop side bar. Would it be possible to see only 4/5 attributes, for example “red, white, green, yellow” and then the “SEE MORE” button to reveal the rest of the attributes?
Attach the link of zara website: https://www.zara.com/us/en/man-shoes-sneakers-l797.html?v1=1546897
All the best…!!!
Hello,
By default, this theme doesn’t support that style in the products filter. Please open a ticket on the support site, our supporters will help you check your website to see if it is possible to make it.
https://uix.ticksy.com/Thank you
Why the customization of the Headings Typography is not working at your theme? Brand new installation of both WP and theme.
Hello,
Please open a ticket on the support site and share your website admin login credentials. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
How can i import only the 1 homepage? I did imported the content week ago but i like the homepage13 and i would to use on my homepage template.
Hello,
If you are using Elementor, you can insert the Home v13 template to your homepage. But if you are using WPBakery Page Builder, you have to import the demo data again to get the home v13.
Thank you
Can you give me the php code about the pop-up. After the demo, I didn’t see the correctly pop-up as like your demo website.
Hello,
You can find the PHP code of them in the theme folder. Please open a ticket on the support site, our supporters will help you.
https://uix.ticksy.com/Thank you
