111 comments found.
Hello, I’m trying to edit text in the back end by clicking on Text Block but it comes up blank… See screen shot….https://prntscr.com/y2rwd2....Kindly advise on what could be the issue. Thank you.
Hello, thank you for contacting!
The issue you have is caused by WordPress 5.6 update. Our developers are working on the theme update to make it compatible with the current WordPress version. The theme update will be uploaded as fast as possible and will be available for download as soon as it passes approval from Themeforest reviewers, appreciate your patience.
As a temporary solution to make the theme function correctly with WordPress 5.6 we recommend to use Test jQuery Updates plugin and Classic Editor plugin with the following settings.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello!
Pleased to inform that the updated theme version is already available for download. Please make sure to update the theme plugins and clear your browser cache after the theme update.
Should you need any assistance with updating the theme please feel free to contact our support team at https://cmsmasters.net/support
Thank you.
Testimonials – widget Quote_image & Quote_title is not displaying (https://www.wm-central.com/) please help, Thanks.
Hello, thank you for contacting!
The issue you have isn’t a typical one and there is a need to investigate it from your end. Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
*Please note, that according to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi, While checking page speed we are getting alert for the point ‘Specify image dimensions’. Reference link: https://gtmetrix.com/reports/www.wm-central.com/5UVG7Xnd -> PageSpeed -> Specify image dimensions. Could you please suggest. Thanks
Hello!
The notices aren’t critical and you shouldn’t worry about them, when you add an image you can choose its size here:
https://www.screencast.com/t/biymrtDpRph
https://www.screencast.com/t/qdiiN9gK
As mentioned previously personal assistance is provided via tickets system – please contact us at http://cmsmasters.net/support/ in case you’ll have other questions.
As it was also mentioned previously according to the Envato rules your support period is expired. Please renew support so that we can provide you further assistance.
Thank you.
Hi, thanks for the question!
Please make sure to use the 1.1.2 theme version, deactivate all the third-party plugins and check whether the issue still persists. If it’s still there, please submit us a personal request at https://cmsmasters.net/support/, and provide your WordPress admin login as there is a need to investigate it from your end.
Thank you!
Hi, We just now downloaded the theme, checked ‘readme.txt’ file and noted that the version is 1..1.1 (logistic-business\logistic-business\readme). Please confirm whether 1.1.2 is available for download. Thanks.
Hi again!
The theme that is available for download on Themeforest is 1.1.2 version, you can check it in style.css file (logistic-business\logistic-business\style.css). We’ll implement needed changes to readme file as well, thanks for pointing that out to us!
Please update the theme and if the issue with sidebars still persists, please submit us a personal request at https://cmsmasters.net/support/
Thank you!
Hi, Side bar issue is fixed now. We have one more query. In this page https://www.wm-central.com/warehouse-management-software-integrations/erp-integration/, if we increase the indent of the bullet points one more bullet is coming. We are using ‘Text block’ here. Could you please suggest how can we increase the indent of the bullet points.
Actually bullet points are coming too close to the left. We would like to give some space here. Ref link: https://www.wm-central.com/warehouse-management-software-integrations/material-handling-system-integration/
Thanks
Thanks for the question,
As the bullets appearance is a part of the theme design, to change bullets indent and displaying there is a need to implement custom css code. Please contact our support team at https://cmsmasters.net/support/, and they will provide you with a code, but we should note that theme customization in fact is beyond our support policy, appreciate your understanding.
Thank you!
Hi, We just started using this website https://www.wmcentral.com and so want an extended support. Could you please provide discount. Thank you.
No discounts can be offered at the moment, appreciate your understanding.
Extended support can be purchased from the Downloads tab of your Envato account or Item page when you are logged in to your account.
Thank you!
Hi, We upgraded the theme to 1.1.2. Still we are facing alignment issue while using bullet points. The issue is we do not have the indent spacing in front end even though we provided the same in admin. Please refer this doc for the reference screen shots http://www.sierratec.com/downloads/ref-08012020.docx Please help. Thank you
Hi again,
As we mentioned before, the bullets displaying on the front-end is set in the theme design, and there is a need to add custom css code in order to change it. You can submit us a personal request at https://cmsmasters.net/support/, and provide your WordPress admin login, so that our support team could help you with this case.
Thank you!
Hi, Noted the details. Actually our support has expired. We understand that this alignment issue is with the theme itself and we will not need to renew the support to get help for this particular point. Please suggest. Thank you.
Please note that every theme comes with its dedicated design for each typography element, and in the Logistic Business theme the bullets in the list are styled exactly the way they are displayed at the moment, appreciate your understanding.
You can contact our support team, and the support agents could provide you with a css code to change the bullets displaying. As we’ve mentioned before, all personal assistance is provided via tickets system – please contact us at http://cmsmasters.net/support/. Customizing the theme code isn’t included in the support policy, and your support period ended on April, 2017, that’s why you were asked to renew support so that we can provide you further assistance.
Thank you.
Hi there, does this theme support load boards for shippers ?
Hello, thank you for contacting and for your interest to the theme!
The theme doesn’t include any specific functional for the purpose. You can try to use some plugin for the purpose we just can’t recommend you any because we didn’t test third-party plugins functioning with the theme and thus can’t guarantee their compatibility, appreciate your understanding.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
Hi, how can I change this icon.
https://prnt.sc/ti4gu7Hi, thanks for the question!
Our support team have received the support request from you (ticket #61819) and provided you with all needed instructions for icon’s changing. Please check your inbox and spam folder.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
Hello! When do you plan to update the theme and included plugins? It has LayerSlider WP Plugin Version 6.7.6 and the newest Version is already 6.11.1…if you jump so many versions over, you can crash it. Don´t you?
The theme is not bad, but if you keep doing updates so separate on time, people will think you don´t care about it and you won´t sell it anymore.
I was thinking to buy it for another customer, but seeing you haven´t update in more than a year, i won´t use it because of doubts and fear…
I hope to hear soon from you!
Hello, thank you for contacting!
The theme is updated as needed to make it compatible with current WordPress and plugins’ versions. At the moment there are no known issues with the theme functioning but sure we’ll update the theme in a case of need.
Please contact our support team at https://cmsmasters.net/support/ and our support agents will gladly provide you current Layer slider version (plugin update won’t crash your site or slider).
Thank you.
is this theme compatible with elementor
Hello, thank you for contacting!
Elementor plugin isn’t included in the theme package and we can’t guarantee its compatibility with the theme as we didn’t implement such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Slider unable to show up on mobile device despite adjusting it on slider setting. i need help !
Hello!
Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Last Update 11 March 19
When do you plan to update theme?
Hello, thank you for contacting!
The theme is updated as needed to make is compatible with current WordPress and plugins’ versions. At the moment there are no known issues with the theme functioning but sure we’ll update the theme in case of need.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hi! The demo that show in the preview is included? I want to know if I buy the theme I have one click install demo like other template in the platform. I mean, I buy the theme, I upload in wordpress and finally I could install the demo so I have a finished site that I must change only the content?
Hello, thank you for contacting!
Sure, the theme comes with a demo content and there is a one click demo import. Please note that all images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Is the demo included in the theme the one shown in the preview?
Hello!
Yes, the theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site with the exception of the images that can’t be provided because of the license.
You are welcome to contact our support team at https://cmsmasters.net/support/ in case you have further questions.
Thank you.
Does this theme has visual composer (Page Builder by wpbakery) ? or is it compatible with it?
Hello, thank you for contacting!
WPBakery Page Builder plugin isn’t included in the theme package and we can’t guarantee its compatibility with the theme as we didn’t implement such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
WPML Ready?
Hello, thank you for contacting!
Yes, the theme is compatible with WPML plugin just please note, that it should be purchased separately.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello, nice theme but the slider does not show on mobile, any solution? Am interested. Thank you
Hello, thank you for contacting!
On our demo site slider is disabled on mobile but you can easily enable it via slider settings.
Should you have other questions, please feel free to contact our support team at https://cmsmasters.net/support/Thank you.
Oh great!
Hi there. I can’t find visual composer in pages. Can you please fix that ?
Hello, thanks for contacting!
Please install updated theme version that is available for download on Themeforest in order to avoid possible issues with the theme functioning.
Please contact our support team at http://cmsmasters.net/support/ in case you have other questions.
Thank you.
hello, i have been trying for quite sometime to change the demo content pictures, i replace the image link in the short code yet nothing changes, the grey demo content picture still appears, what do i do?
Hello, thanks for contacting!
All personal assistance is provided via tickets system, appreciate your understanding. Please submit us a personal request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and our support agents will investigate the issue you have.
Thank you.
We’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.
Hi Guys do you provide PSDs
Hello, thanks for contacting!
PSD files aren’t included in the theme archive and in fact there are not many PSD files we can offer. The matter is that most of the pages were created with the help of the Content composer (they weren’t created as PSDs at first) that’s why there are no ready PSD files for all pages that we can provide.
We have PSD file for Home page and can provide it for you personally but I should note that in fact we create PSD files for our own usage and some changes can be implemented at the process of the template development that’s why PSD file can slightly differ from the end result.
Please contact our support team at http://cmsmasters.net/support/ in case you have other questions.
Thank you.
Hello! We’ve been using your theme for a while now – and it’s great. At the moment, however, there is a bug that makes it impossible for us to edit the theme’s appearance. If we click on “Color” under “Theme Setting”, the page is completely blue and we can’t make any color adjustments. Is this display error known? What can we do here? I’m looking forward to an answer.
Best Michael
Hello, thanks for contacting!
Please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly provide you updated theme version that should solve the issue you have.
Thank you.
Hello, I’m looking to have the theme setup exactly like the demo. Does this theme have a quick one button click install? If not whats the fastest way to install the demo theme?
Hello, thanks for contacting!
The easiest way to make your site look like our demo one is to import demo content. The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site. You can find this file in the Demo content folder you downloaded from the Themeforest together with the theme archive.(please make sure that you downloaded extended archive http://screencast.com/t/Wv5mRA5M3XE )
Please note, that all images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
The theme documentation contains rather detailed instructions concerning the demo content import – please look through it. The theme documentation can be found at the DOCS folder you downloaded from the Themeforest together with the theme archive. (open index.html file in any browser)
Should you need our assistance please contact our support team at http://cmsmasters.net/support/
Thank you.
hi, when the theme is updated? and what is current version? because there is no change log in the description area. is it fully supported in wordpress 5?
Hello, thanks for contacting!
Updates for WordPress 5.0.x are under upload to the Themeforest, and will be available for download after approval from Themeforest reviewers. We strongly recommend to use the 4.9.x WordPress version in the meanwhile.
If you updated WordPress to 5.0.x please install and activate the Classic Editor plugin and choose it here https://www.screencast.com/t/c6hH5OaiaR Thus there will be an opportunity to edit pages using CMSMasters Content Composer plugin. Classic Editor plugin can be downloaded here https://wordpress.org/plugins/classic-editor/ Appreciate your patience and understanding.
Best regards!
Hi, I’m having a problem with my menu and its elements. I don’t know why but everything in my menu has the “current-menu-item” class even though nothing has been hovered or clicked. When I scroll down down to the bottom of the page everything goes back to normal. What’s going on? Thanks
Hi, thanks for contacting!
As the problem is a specific one, we need to see what happens on your end. Please send us a request at http://cmsmasters.net/support/ and our support team will investigate your case. Just please make sure to add all the needed credentials to your ticket.
Thank you!
Hi,
Header fields (Top Short Info and Header Custom HTML) do not support WPML String Translation.
So I decided to usa a Language shortcode.
But it doesn’t support shortcodes, neither. The reason is that logistic_business_header_top() does a stripslashes() of the content.
Would be possible that future version this fields support Shortcodes or WPML ?
Many thanks
Hi, thanks for contacting!
The Header Custom HTML and Top Short Info can be successfully translated with WPML. Please proceed to the WPML – String translation – Translate texts in admin screens: https://www.screencast.com/t/iARjW9Uue and add needed fields: https://www.screencast.com/t/ZxncNXd7QWf .
Should you experience any issues, please feel free to contact our support for assistance at http://cmsmasters.net/support .
Thank you!
Many thanks for the tip, now the strings are shown in String Translations.
I had fixed in a tricky way:
1- I created in functions.php a snippet which adds “lang-es”, “lang-en” to depending on current language
2- I created some styles in style.css: body.lang-es .lang-es, body.lang-en .lang-en { display: block !important; } body.lang-es .lang-en, body.lang-en .lang-es { display: none !important; }
3- I added the content at Theme Options like this: Hello Hola
Maybe too complicated, but it works.
Anyway, thanks for your support. Today I learned that it’s possible to add strings which are not included by default.
Regards,
Thanks for getting back to us and sharing your solution!
Besides we’d advise you not to edit theme files directly as any customization can be rewritten by future theme updates.
It would be better to customize the code, when you’re using a child theme. Thank you!
Yes, I’ve added this snippet to child’s function.php
I had a problem with the color picker on wp 4.9.8 – I solved it by updating the file wp-color-picker-alpha.js to the latest version.
Just posting here to help if anyone is having the same issue regards al
Hi, thanks for contacting!
The latest theme version(1.0.8) includes the needed fix. Please download the newest archive from the Themeforest and update the theme.
The easiest way to update the theme is to rename the old theme as logistic-business-old in your wp-content/themes folder. Then you will be able to upload the new theme logistic-business.zip via the WordPress admin panel and activate it.
After the theme update, please proceed to Appearance > Theme Plugins, and update all the suggested plugins. Please note that you might need to clear your browser’s cache in order to see the changes.
If you still experience any problems, please submit us a personal request at http://cmsmasters.net/support/ with relevant WordPress and FTP credentials and our support agents will be happy to help you.
Thank you!
Thanks for your answer. I downloaded the new version and it’s working fine. But how could i know that this version vas released? I’ts not listed in the changelog, and also the name of the file in the download section doesn’t show the version number… Anyway.. problem, solved for now. thank you
Thanks for your reply!
When a new version is released you should receive a letter from Envato. Changelog will be updated shortly, appreciate your understanding. Yet also please note you can always see a list of updated files in each theme version in a readme.txt file. This file is located in theme root folder and is always updated with theme updates.
Thank you!
