142 comments found.
Hello i have purchased the theme and someone is installing it for me. But i dont find it right.
https://mark-avenue.com/Is it true that you dont provide the cms for the footer, slider, and also the content images ? Please confirm
Hi, did you check documents? We guided about that. If you can’t do it pls contact us via email: tokithemes@gmail.com we will check for you
I have a problem with the block category tab, I need the autoslide to work, it does not work, can you solve it please, I send screens and credentials of my site, i will send you email!
HI, Pls send ticket to our email: tokithemes@gmail.com we will check for you. Thanks!
ok ready
The problem continues, it doesn’t help me if you send me videos, the autoslide on my website’s homepage doesn’t work, will you be able to help me solve it?
Hi, We guided via video, if you can’t do it, pls provide credential via email we will help you(ssh and admin)
I already did, I am waiting for you to tell me if the autoslide problem was solved, you can confirm me
Hi, Our dev will check it via email.
Ready, please retry
does your theme support multi vendor? Thanks
Hi, Our theme is working fine with multi vendor. Thanks
When new demos and update for 2.4.1 is coming?
Hi, This version is working fine with Magento 2.4.1
Is version magento 2.4.1 supported? I only see patch_2.4.0, and i install this in 2.4.1 ,Some modules on the home page are not displayed . I had added block and pages in 2.4.1 . When this support 2.4.1?
Hi, You can use this version 2.4.0. If you have any question or concerns pls contact us via email: tokithemes@gmail.com we will help you. Thanks!
Hi, the demo paga for bundle products, does it alwas scroll down to select bundle options? Are there other options for bundle product pages?
Hello,
Thank you for contacting us.
The bundle product is core function of Magento, we included it in this theme.
You can check in on our demo here :
http://blueskytechmage.com/ayo/en_7/sweet-potatoes-scallops.html
Thanks and Regards,
Johnson.
Hi,
I like your theme and I have few things to clarify before purchase. Is your theme compatible with multivendor marketplace & Mageplaza extension (One step checkout, Social Login & SEO)
Thanks & Regards,
Hi, Yes, our theme is support this module
I need to clarify few things can I have your email address
Hi, you can contact to email: tokithemes@gmail.com
Hello friends, can you support me, I need the 2 blocks of products to show more than 2 products with carousel, please
Hey friends, Pls contact us via email: tokithemes@gmail.com we will check soon
Hello, it is an urgent, I’ve installed your base package correctly, but when when I tried to install your quickstart package it gives me an error after i run this command “php bin/magento index:reindexer it’s interrupted by this error “Catalog Search index exception: Could not ping search engine: No alive nodes found in your cluster”
send to our email pls: tokithemes@gmail.com
PLEASE help me with the questions I send by email
Ok, we will check now.
Can you please check again and refresh page with me it is working: https://gotakoda.com/backup/
Now again there is nothing solved, it takes too long
While it is easy and you can also fix it when it doesn’t load because you got our credentials
Thank You 
Hi, Problem with your server, My dev can’t be connect some times. We connected again. Pls check and follow your email.
With me it works as you can see: https://gotakoda.com/backup/
I already have answered your email before I posted last comment
If it doesn’t work you can make it work too
It suddenly works the colors and the language, and the banner background Thanks!
What have you done that this works?
So I can do the same next time and learn from it
Hi, We tried : https://drive.google.com/file/d/1R2mtEophnYj44GRAUboBSX7iFWU1hFlP/view pls check video.
Yes first I saw it worked, and now it doesn’t anymore
What have you done?
Problem with your server, Pls discuss via email with my dev
please solve this error main.CRITICAL: The element “header-wrapper” can’t have a child because “header-wrapper” already has a child with alias “topSearch”. {exception] (Magento\\Framework\\Exception\\LocalizedException(code: 0): The element \”header-wrapper\” can’t have a child because \”header-wrapper\” already has a child with alias \”topSearch\”. at /var/www/html/vibrant/vendor/magento/framework/Data/Structure.php:625)”} []
Hi, Pls send ticket to our email : tokithemes@gmail.com we will check and fix it for you. Thanks!
How to add a new arrival page & shop page in this theme?
Hi, add to top menu ? We have document for that. If you need to support pls contact us via email: tokikthemes@gmail.com we will guide you. Thanks!
i send email and no replay yet 
We supported every day.
but i didnt get any replay from your side. Please let me know How to add a new arrival page & shop page in this theme?
Pls let me know your email id : i will check it now
i resend the email from shineab@gmail.com. Please check
Address not found Your message wasn’t delivered to tokikthemes@gmail.com because the address couldn’t be found or is unable to receive email.
Oh sorry, tokithemes@gmail.com
send again. please check
I purchased this awesome theme. When will you release the Homepage 7 RTL
Hello, We released, pls download latest version. Thanks!
Hello, how can we change some colors. For example the color of the top address bar (demo8) and From Cart and top to up icon from orange to another color.
Hi, Pls send us screenshot via email tokithemes@gmail.com we will check and let you know. Thanks
hello, I have just purchased the theme. Do you I have to install its DB? I have already products and categories in my current DB?
Hello, We included base package. You can install this version. Don’t include DB. Thanks
I did, but I’m getting errors. Please check your inbox
Themes Files\Base packet\base_package_2.3.x,Themes Files\Base packet\patch_2.4.0 folder to the root directory ( www, public_html) of your magento folder. You can use a FTP software, such as FileZilla, then logging into your hosting to do it.
The above is not clear. I have 2.4: Do I have first to upload the base and then 2.4 folders? Or just 2.4 folders?
Ok, we will check email soon.
For the store if you have two store in two different country and different product for each store. will the website display product only from selected store for customer or from both store.
Hi, you can select products for each store. You can config that in admin
Thank you for replying. I can also use one currency for store 1 and another currency for store 2. Also waiting for homepage 7 rtl
Yes, you can use other currency for each store. We will release rtl next week
So i can buy today and wait for homepage rlt next week. Price is low now
Yes, you can
last question. I was checking demo. I was unable to list item by store only. I can click on store and see details but no option to show items only from selected store on demo site.
HI, You need to setup it in admin page.
can we upload mp4 video as product gallery
Hi, pls upload to YouTube then get the link.
Olá, é Possível Traduzir de forma automática para Português?
Hi, we can add translations package. It will translate to Portugues languages. Thanks
No caso essa opção já vem inclusa na compra do tema?
yes, we can add the packet for you but you need to translate the text to csv file and create content from admin. we will guide you about that. It’s very simple. Thanks!
Quero fazer a compra. como faço para adquirir com o pacote?
You can add to cart on this item detail. After the payment you can download the package included on themeforest.
Hello!
Not sure what’s going on. The Rokanthemes super deal template not displaying the set IDs. It’s been over a month I am trying to figure out but no success. The admin temporarily resolve that and issue appear again once I shift the template from one row to another. Repeatedly provided the login details for this site: https://www.hellokhan.com/.
Pls contact us via email: tokithemes@gmai.com we will check for you
Multiple times contacted regarding this issue.
Ok
