Hi,

Sorry, as you’re checking with ‘jQuery Migrate’ which is a third-party tool and not supplied by us, so we can’t comment on it. The theme was validated using ‘Envato Theme Check’ plugin and doesn’t have any error. Any other checking tools are irrelevant for the marketplace and for the theme. Also, you shouldn’t have face any section displaying issue for this. Maybe you can have face some problems due to ‘Elementor Pro’ plugin. We’ve created all the custom elements for free version of ‘Elementor’ and you’ll be able to create all the sections of your site through free version of ‘Elementor’ by using those elements so you can deactivate the ‘Elementor Pro’ plugin.

updated version problem solved thanks

Thanks for the confirmation. For any other question, feel free to open a ticket from https://radiantthemes.zendesk.com/hc/en-us/requests/new .

Hello, we will support the rtl mode in future for sure, but cannot specify an exact time period right now.

Hi,

You’ll get 5 different type of Blog Style and can choose any of them from ‘Theme Options > Blog > Blog layout’. You can choose sidebar from there too. Please check:- https://nimb.ws/J39lfg

Sorry, it’s not RTL theme.

Now its working thanks

Please check the Logo sharpness right now

I’m on Mac retina screen and looks good now – https://prnt.sc/v5s607 . Kindly note that support team is available from Mon – Friday AEST.

Hi,

If you want to select common header or all pages from ‘Theme Options’, then make sure that header was not selected from page level on Contact us page. To know in details about header, please follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360041016554-How-to-setup-header-style-for-your-site and https://radiantthemes.zendesk.com/hc/en-us/articles/360040991574--How-to-set-different-Header-for-a-page tutorial.

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

what will be good resolution for logo?

Hi,

Best will be if you’ll upload logo size as it’s now in Ryse demo and it’s 99*25

Hi,

Sorry, as both are different header so it’s not possible to add one header’s feature to an another header.

Your support was expired. Please extend your support to get the further support.

Yeh, Thanks for the response. I’m ready renew the support. If I renewed the same can I expect a solution for this?

Many Thanks.

Hi,

I understand you want additional headers. But renewal is for support extension and not for customization. Maybe instead of support renewal, you can go for customization. We can’t quote customization via discussion section. I would request you to get in touch with Support Team and they shall give you quote asap.

Hi,

You can create this type of dropdown menu through mega menu by following our https://radiantthemes.zendesk.com/hc/en-us/articles/360042087873-Set-Up-Mega-Menu-For-Elementor- tutorial.

Hi,

https://ryse.radiantthemes.com/blog/ page is available for showing all blog posts. You can show blog posts as per category on their category pages. For example, https://ryse.radiantthemes.com/category/creativity/ is one of the category page and here only those blog posts will be shown which are in ‘Creativity’ category.

Thanks for the update. That I got it. /blog showing all the 8 category posts from your website. Is it any possibility to remove a specific category from /blog page listing? That’s my question.

Thanks in advance.

Hi,

Sorry, this feature is not available.

Yes you can install it under a sub domain and then migrate to main domain when development phase is complete.

Today in next 2 hrs.

From screenshot we are unable to understand. If you have support for the theme, then please open a ticket with your site url and section where you want to fix.

Hi,

For header style ‘Three’ and ‘Four’, you can manage that from ‘Theme Options > Header > General > Header Three Settings’ and ‘Theme Options > Header > General > Header Four Settings’. For other headers, you can manage that from ‘Theme Options > Header > General > Header Common Settings’. Please check:- https://nimb.ws/8HieXs

If you’ve any more queries related to this or any other things, then please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new so that we can check.

But this only change desktop. I want to change the position separate

Hi,

As logo source is same for both desktop and mobile so in mobile, logo position is automatically got set. This is general discussion section so if you’ve problem on your mobile version, please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Hi,

If you’re saying about to change the front page, then you can do so by following https://radiantthemes.zendesk.com/hc/en-us/articles/360040991194--How-to-select-any-page-as-home-page tutorial.

If you want to edit the existing home page, then you can do so as per below:-

You can edit header through ‘Theme Options’ by following https://radiantthemes.zendesk.com/hc/en-us/articles/360041016554-How-to-setup-header-style-for-your-site and https://radiantthemes.zendesk.com/hc/en-us/articles/360040991574--How-to-set-different-Header-for-a-page tutorial.

You can edit body part through ‘Elementor’.

You can edit footer through ‘Elementor’ by following https://radiantthemes.zendesk.com/hc/en-us/articles/360041900473-Setup-footer-for-those-themes-where-footer-builder-is-available-For-Elementor- and https://radiantthemes.zendesk.com/hc/en-us/articles/360041475274-Setup-different-footer-for-a-page-for-those-themes-where-footer-builder-is-available-For-Elementor- tutorial.

Hi,

Please check https://themeforest.net/page/customer_refund_policy#resolving-disputes . Ryse does exactly what we have shown in our demos.

Please open a support ticket with your site url and access and our support team would check and respond as soon as possible.

Thank you for reply but Issue has resolved now by updating theme file.

Hi,

You can change logo size as per page by adding below CSS on ‘Theme Options > Custom CSS’ (Change page id and header style as per you’re using):-

.page-id-1257 .wraper_header.style-six .wraper_header_main .header_main .brand-logo img { max-width: PROVIDE SIZE in px !important; }

You can change logo size as per header style by adding below CSS on ‘Theme Options > Custom CSS’ (Change header style as per you’re using):-

div .wraper_header.style-six .wraper_header_main .header_main .brand-logo img { max-width: PROVIDE SIZE in px !important; }

We’ve replied to your ticket. This is general discussion section so If you’ve any queries related to this or any other queries you have, please reply to that ticket.

CSS code is Not working… also I can’t reply to the ticket.. I was not signed in

Hi,

You need to provide one CSS among those two. You’re replying from ticket so please carry on from there as we won’t be able to inspect your site without that.

This theme has slider revolution which you can use to have video or image slider. Combination of video and image is not possible within one slide.

Our support team would be happy to answer any theme related questions. For Elementor, there are many tutorials available and it’s very easy to learn. 4-5 hrs of practice is enough for one to master.

Thank you. Iam buying. In case if i stuck middle which cant change my self, your support team can help me?

Support will always help with theme related questions.