1960 comments found.
I want a search field under the header on mobile
Hello,
Unfortunately, the theme has no option for a search field like that. You can have a search field in the mobile menu only.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Why do you not have an indispensable feature in e-commerce site?
Actually, it is supported in the mobile menu, therefore we don’t create another one under the header.
I want to close it from the menu and put it under the title, can you help me with this? That way he doesn’t see me inside
It requires you to use custom code. We’re not sure it is possible, but please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
after i import the minimal demo although it works the site is not the same as the online demo…the css apears to be broken..the products are all over the place in the home page…i have also opened a ticket #2566821
Hello,
It seems you imported the demo content incorrectly. Our supporters will check and answer you in your ticket.
Thank you
White screen, please fix asap.
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
same here ..blank white after the update
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
updated and fixed !! thank you
Hello, Hope you’re well.
Just updated the theme to the last version and got the death screen, my site just went white.
I can see that I am not the only one so the problem is the new version then.
Regards,
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
I am getting white screen of death. Blank screen with the theme. What to do ??
Please provide the version 3.0.0 for the theme to me as I need to complete the site development. This blank screen is stopping from doing anything on the site. Look forward for your support
Hello,
We’ve just released a new version to fix this issue. Please update your theme.
Thank you
Hi, latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
just updated the theme and my whole site disappeared
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Pre sales question, is this working with Elementor? if i buy i will be able to import a homepage design from the already templates i can see?
Hello,
Yes, this theme is working with Elementor. You can import the homepage you want to use, or even use Elementor to build your own homepage version.
Thank you
thank will give it a try
Hi, the update breaks the site.
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Instagram in Footer doesn’t work anymore 
I did what you show in this video: https://docs.uix.store/konte/#/misc/instagram
But now I got this: The access_token provided is invalid.
Is the video still up-to-date?
Hello,
Yes, this video is still up-to-date. Please try again.
Thank you
Hi, Same here, -> latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Hi, latest version break my site (blank page)
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Hi, the latest version of the theme seems to break the cart link/icon.
Hello,
We’ve just released a new version to fix this issue. Please update your theme and test it again.
Thank you.
Hi, thank you, but now the headings for each section on our start page has dissapeared.
Please share your website address, so we can check it and assist you better.
Thank you
ok. I will mail you guys.
hi, single images are to big, is there a way to change that? it is not working from wocommerce images, plaese help me
Hello,
Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
Pre-sales question: I’d like to over ride some template files of woocommerce using a child theme. I would like to over ride the cart, checkout and email templates. Is it possible to do in your theme ? Do you provide a pre made child theme with this theme that can be used for the purpose ?
Hello,
Yes, you can use a child theme to override WooCommerce’s templates. In the theme package, we included a basic child theme, you can use it.
You can read more about WooCommerce templates here:
https://docs.woocommerce.com/document/template-structure/Thank you
Hello,
I have a small problem.
I changed the New Badge Text & Background and it works.
I tried to change the Featured Badge Text – it does NOT work.
I tried to change the Featured Badge Background and it works.
I have version 3.0.0 of the theme. Is there a problem with the Featured Badge Text?
Thank you.
Hello,
Thank you for your feedback. We found it is a problem from the theme. We will release a new update soon to fix it.
Thank you
Hey! Thanks a lot for acknowledging this. Is there a “fix” you can give me before you update the theme?
Hello,
We’re going to release a new update today. Please update your theme to fix this issue.
Thank you
Thanks. It now works to change Featured Badge Text.
One thing though: when I updated the theme, there was an error:
PHP Parse error: syntax error, unexpected ‘version’ (T_STRING) in images/sprite.svg
I deleted this from sprite.svg:
<?xml version=”1.0” encoding=”utf-8”?>
And now it work perfectly!
Hello,
We’ve just released a new version to fix this issue.
Thank you for your feedback.
Please check with any Lazyloading plugin, When we are enabling lazy loading with sticky menu. It is taking a blank space on header. Please fix the bug. I have tried so many lazy loading plugin. (W3 Total cache lazy loading). When i disable Sticky menu, lazy loading working perfectly.
Demo Url: http://version2.mydesignation.com/
Hello,
We tested this theme with some lazyloading plugins and it worked properly. For example, you can try with Jetpack plugin. This theme is tested and compatible with it.
Thank you
Hi, I purchased the ‘Sober ’ theme today (looks like a great theme) and imported the ‘Minimal’ demo by following the instructions in the link you provided in the comments:
https://docs.uix.store/sober/#/installation/import-demoBut my site doesn’t look like the ‘Minimal’ demo, it just looks like the ‘Blog’. Also ‘Importing customizer’ is taking for ever to download while importing demo data.
Please Help.
Fixed it. I just downloaded the Customizer Export/Import plugin that you mentioned in the comments:
https://wordpress.org/plugins/customizer-export-import/and did the import again of the demo and it worked.
Thank you for your feedback. If you need more assistance, please open a ticket on the support site. Our supporters will be happy to help you.
https://uix.ticksy.com/Thank you
Why is the theme not supporting afterpay?
Hello,
Actually, this theme doesn’t relate to any payment gateway. This theme just controls the display of your website. You should contact WooCommerce supporters for payment related issues.
Thank you
