12896 comments found.
Hello
I get tired of this template of yours. It has terrible limitations. TERRIBLE. Why can’t I set the titlebar to a specific width? Only fullwidth or boxed – for page layout. As I set the shortcode to be displayed above the products (on the category page) it can ONLY be to the sidebar, it cannot be full width. Horrible. I use “impreza” theme on a daily basis – you should see how they allow you to build a header, footer, etc. They even allow you to customize product thumbnails (on the store page) almost freely. When you create an ecommerce template, you only have a few options to choose from. And to remove this stupid zoom effect, you have to do it with css code. Like everything else. Massacre.
Please tell me how to set the widget to show related products similar to your demo:
https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.58382636.721521670.1603716638-753893116.1603644300I have no idea how to show the related product on this sidebar.
the link does not seem to work. It’s about the sidebar on the product page.
The amazing thing is that many times I have already typed various questions “how to set …” and someone always asked you the same. And you answer: this is how Woocommerce is built. Why do you give these hopeless filters to insert on your pages if they don’t work and bring you to the shop page?
Hello,
We are sorry that you faced difficulties working with our theme. If you have any feature requests you can post them here and we will consider implementing them in the future https://xtemos.com/forums/topic/features-requests-2/ As for the second question, please, close the preview top bar from ThemeForest and send us a direct link from our demo so we can understand what widget you are talking about.
Sorry, but we don’t understand your last question. Could you please clarify?
Kind Regards
On the product side, there is a sidebar on the right. I want to put related products there. Is there a widget or a way? Tried shortcode from woocommerce related_products but it doesn’t work.
https://woodmart.xtemos.com/shop/clocks/dolor-ad-hac-torquent-at-elit/?opt=product_sidebarRegarding the second question.
https://woodmart.xtemos.com/product-filters/The filters you brag about that can be inserted on pages. Not working. After selecting filters, it takes us to the shop page, instead of filtering the products that can be inserted on the page using shortocde. I wanted to create a “sale” page, but the sidebar with filters does not work there because “it only works on the shop pages” – that’s what you wrote to someone in the past. That’s why I wanted to upload products to the page and add your filters, but they redirect to the shop page. Why such filters?
Same as with the product label. Incredibly, you haven’t made the timed label options for news so far. You just have to manually select and delete them.
Actually, I need to show up-sell products on this widget
You can enable this sidebar widget in Theme Settings -> Product page https://prnt.sc/v76430
Yes, these filters work on shop pages only. If they are located on other pages then they simply redirect you to the shop page with filtered results. It is how our theme works and it is not possible to change this mechanism due to WooCommerce technical limitations, unfortunately.
If you found that these options are not suitable we can return your money back. You can request a refund here https://themeforest.net/refund_requests/new
Jesus it works! OK thanks.
That’s one more thing about these titlebar. I create “html block” and insert image – featured image.
How to set globally this html block to display category pictures?
There is no such option in our theme and Elementor by default. You may need to perform additional code customization to achieve that.
Hi, When we add a new page with a buttom, and add link to the to the buttom. The buttom only hav an ”#” added to the URL and the same windows are opening. It is the same when the customer will registry a account, they only come back to the same page when they click the registrate buttom. This has been like tihis, probably for some days now. Please help. I did also extend the support so it is valid, but when I login to the support forum, I cant create a ticket. (I have clicked the update buttom under the account)
Hello,
Sorry, but your request is not quite clear. Could you please explain what do you mean by “new page with a buttom”? Send us some links or screenshots so we can better understand it. As for your account on our forum, please, contact us via the contact form on our profile page and specify your purchase code so we can check what is wrong.
Kind Regards
Hi!
Clicking on Appearance the following error appears: Error: Missing model. Themes must have an index.php template file. Descending themes must have a header in the style.css style sheet.
The theme works normally, but how to solve it?
Hello,
It seems like you have uploaded the wrong theme file. Here is a fix to this problem https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Kind Regards
Presale question – I am interested in this theme but would like to see how it displays the WooCommerce Product Widget to use in the sidebar and haven’t seen it on your demos. Do you have an example of this?
Hello,
Thank you for contacting us.
Yes, you can see an example of how it looks on our demo here https://woodmart.xtemos.com/shop/?opt=small_categories
Kind Regards
Thanks for the reply but I am looking for the WooCommerce Product Category widget and how that displays on your theme.
If you are talking about the Categories menu widget so you can see it here https://woodmart.xtemos.com/shop/demo/fashion-colored/?opt=no_page_heading
Failed to load resource: the server responded with a status of 404 (fontawesome-webfont.woff2?v=4.7.0)
After updating, the icons changed and fontawesome is not loading anymore. I checked the fonts folder and it isn’t showing up in there either. I’ve tried set fontawesome to always use and I regenerated CSS aswell, to not avail and that did not work.
Please assist.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Hello xtemos,
Now when a variation is out of stock, woodmart makes swatches disable (grey out).
Is there any way to hide swatches completely when variations are out of stock?
Waiting for your reply. Thanks
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
How can I use woodmart theme for another site? Will I have to buy a full new theme or what?
Please reply as I want to purchase your theme.
Hello,
Yes, you need to purchase one license per website/domain.
Kind Regards
How much is the license please?
You can see our pricing options here https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
Why there’s no way to submit my ticket?!
Hello,
You can create a ticket on our support forum here https://xtemos.com/forums/forum/woodmart-premium-template/
Kind Regards
Hello I am using Woodmart and WCFM. I like everything and works like a clock. I have 1 problem, in the WCFM panel when adding an item by a supplier, in inventory management, the quantity input field is not displayed to display a progressive bar. Your support costs $ 41 (in Russian rubles this is not a little) and I see no reason to pay for it because of one question. I already raised this topic earlier https://xtemos.com/forums/topic/stock-progress-bar-4/ and while figuring out my support ended.
Hello,
Could you please provide some screenshots about the issue? And send us your website access via the contact form on our profile page so we can check this ourselves.
Kind Regards
I don’t know how to attach images here, I sent you a direct link to add products and login details, check the “inventory – stock management” tab, the field will not be there
Upload them to some cloud service like Google Drive or Dropbox. And we are not able to enter your dashboard with the password you sent.
I sent a link to the screenshot and login with password
Yes, we see the issue with theme. It will be fixed in our next theme update in a few weeks.
Thanks
Hello; I see your theme and I love it; my site will be in RTL but I need some information about :
1- why your client wrought about their issues in comment; does your support not an active very day or what? Are you late in answering support cards? It’s very important to me.
2- Does your theme support multi-vendor? is there is a demo to see the vendors page?3- when the user opens the site I need a popup to appear to him to choose the “city or country” so he will go to that “city or country” page (All product and vendor in that “city or country” ). can I do it with the theme?
4- Is there is or can I build a template page for “city or country” so when I chose to create a page for “city or country” I chose this template?
Regards;
Hello,
Thank you for contacting us.
1. We provide support mostly via our support forum. Sometimes people don’t want to write on our support forum and write their questions here. But all technical problems and issues will be redirected to the forum anyway.
2. Yes, it supports the most popular plugins like Dokan for that. You can see an example here https://woodmart.xtemos.com/handmade/
3 & 4. Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Kind Regards
Hello, I am having some troubles with the elementor widget “XTEMOS Product Categories” – It displays all the categories I have, and I can not find a setting to display only the subcategories of the current category. Is there any way to achieve this? Kind regards. Alex
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi Team,
1) How to change menu text hover color? eg: https://imgur.com/a/FskMpul
2) If no description can we set the default to the review tab. (only if description not available otherwise default should be Description itself). eg: https://bit.ly/2Tjdrxc
3) The menu item showing aligned to the right while loading the page, once the page load is over its getting left-aligned how can we fix this issue eg: https://imgur.com/a/Ndvl9cr https://bit.ly/2Tjdrxc
4) How to change social share button styles in the product page to the one in the blog posts eg: https://imgur.com/L6AfOP1
Thank you
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi team,
Sorry for disturbing you again…
I am getting some issue on site..
1st : In shop page grid, I want product image size like 500×400… I mean, 100% height x 80% width like this… But it is showing squere in shop grid.. Like height and width is same.. How I can do it like 100% x 80%? Because this is the size for all images in website and in grid, top and bottom is cut for images. On homepage etc is ok because there is option in your section in elementor but don’t have for shop pages.
2nd : I am using WCFM multi vendor, and using ‘Icons and “add to cart” on hover’ as products style and in that one, seller is not appearing under product grid. All other grid it is appearing. But I love ‘Icons and “add to cart” on hover’ option and want to use this one itself…
3rd : Google is not taking products as products. I even have installed RankMath but still it seems these are not products for google..
Can something be done, please?
Thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi Team please help.#235488
unable to edit pages from elementor. please help
Hello,
Thank you for contacting us. We have answered your request on our support forum.
Kind Regards
Hi! Do you have carousels with navigation arrows on top of the carousel to the right (and carousel title to the left). Because in all your carousel examples the arrows seem a bit unaligned vertically and just lost. I don’t quite like the look of them. Else your theme looks very nice. I also wonder. I don’t see different shop demos. When you import demo (Elementor), will one get as your demo page, with all different examples for single product page etc? Thanks!
Hello,
Please, provide us some screenshots for a better explanation. We don’t quite understand your request.
Kind Regards
after buy this theme. can i change theme font ?
Hello,
Yes, you can change the font via Theme Settings -> Typography.
Kind Regards
Hello,
Unfortunately, we didn’t have a chance to test our theme with this plugin and can’t guarantee its fully compatibility.
Kind Regards
Hi,
Please, describe to us your problems in a bit more detail. Send some screenshots and provide us with a list of steps on how to reproduce it on your website. The page you sent doesn’t show us any images.
Thank you in advance.
Hi Guys! I would like to know if there is a problem with the server.. I have been trying to load some templates from the WPBakery templates area and it is not possible. The message says: “Can’t load templates from the server.” I am also trying to enter the page https://woodmart.xtemos.com/ and I am not successful either. Can someone help me? Thanks!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi! Though many questions in my last message I forgot one thing. May I ask if it is possible to change the grouped product layout anything, on single product page. It looks quite nice but if I would have for example two rows with 3 products in each, would that work? Thanks!
Hello,
It is a predefined layout and there are no other options for that. It might be possible with additional code customization only.
Kind Regards
