Dear Team,

First of all, let me thank you for this great theme.

We are a new fashion e-commerce start-up under developing our e-commerce website.

Can you provide us with the images used in the Special Collection Demo and The Default Store Demo?, If not, can you help us to source the same photos from wherever you got them from?

Best regards, Khalid

hello I am from turkey I give your gon theme but I dont use sucsesfull pelease help me

Hello there! First of all, thank you for your awesome GON theme! I’m writing with a question. I have tried to change the background image underneath the Main Menu on the following page, and I haven’t been successful: https://music4gigs.com/register-a-vendor-account/. Would you please be kind and tell me how to change it? (the pic of the woman with long hair). Also, I’d like to remove the following info from the top of the page, but I’m not certain how to do it: themesky.info@gmail.com+189 284 5679. Thank you very much in advance, your help would be greatly appreciated!

MERHABA ürünü yükledim. ama demo ile aynı görüntüyü alamadım.. yardımcı olur musunuz. HELLO I am from turkey I don’t do yours demo. its not seen yours dema what can I do.. pls help me

dear support , I downloded this theme wishing to use vertical sliders. it hasnt been accesable my site is showing only the default theme , oplease advice with a tetoriual video or phone number . eldeyeh.bachir@gmail.com 6197617030

I am using qtranslate-xt and it shows product categories names with tags [:en] is there a way to fix it

Hello, i have a question.

A developer have used for 7 years your theme. But now I have problems . if I want to update to the new Wordpress theme , or update the fancy product designer. and so on. the theme crash. and the customizing theme editor is damaged and so on. cab I update the same theme that it runs? the page is www.visitenkarten.com

Kindly regards.. Thorsten

Hello I have a problem with GON, the LOAD LIZY is giving me problems and does not allow to see the photos of the product, the load is displayed and it does not finish loading the photos, delete the LAZY LOAD and it continues to show that.

https://somostheshop.com/product/snuggle-suavizante-de-ropa-168-oz-210-lavadas/

Is anyway to show the “out of stock” label over the image in the products category page?

Does this theme have an option for satisfied customers who submit their review to upload a picture?

hi i installed the theme however now i cannot edit them options its as if i need to put in the license key to confirm however there is no where to input the license key / purchase code?

I contacted my host and they have told me to contact you as I have not FULLY installed the theme yet

please can you help me

I have bought GON theme years ago for a website which is not active now, can i activate it in another website now, and i will subscribe for a 1 year support in that case, also i need to know how much is the 1 year support.

Hi there, I am having a problem with the footer blocks. I have following the instructions but keep getting the footer as showing as Temporarily Unavailable? Also on my home page, I am calling Category ID’s and they won’t show.

Hi support, I need help in 2 things, Sorry the client just now came to me for changing two things because of corona virus. 1 Mobile version – top menu should be scrollable to follow the user as they scroll down the page – a sticky scroll 2. Mobile version – top menu subitems are not visible – please make the subitems in the menu to be visible (e.g. Shop submenu items) 3 I also need help in updating the plugins which are bundled in the theme

Regards, vijey

Hello I want to update wpbakery page builder in my theme

Hi,

I would like to know why i am getting the incorrect theme? When i install it i received a wrong design? What is your email and i will share the screenshot

Thanks!

Hi,

I update to the last wordpress version but I have some problem with WooCommerce template files.

This is the messaje in dashboard home page: “Your theme (Gon) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

1-Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. 2-If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”

How I can do to solve this problem?

Thanks

Hello, I have a couple questions regarding the site we are building.

1. Is it possible to bulk upload our product listings using some form of data base to generate product pages? If so, any help in the correct direction would be greatly appreciated.

I Imagine creating some form of template page that gets filled in using our uploaded data to generate our entire product listings.

2. We do not list prices online. Can the shopping cart be re-purposed to create a “Request a Quote” action? Ideally this allows customers to add items to a cart and then email the list to us.

Thanks for your help,

Hi,

I am looking to purchase a theme and would like to know if the pricing USD 59 is a one off fee and how to use it with Woo commerce.

When we buy the Woocommerce subscription, do they provide hosting only? Please inform how to proceed as we have never use Woocommerce before.

Thank you.

Best regards

J F

the latest version of your theme requires a wpbakery plugin update as the theme and the plugin are not compatible. I have installed the latest version of your theme but the wpbakery version is Version 5.2.1 and is not loading – we are currently unable to update any website pages. please urgently advise