300 comments found.
There is a problem with the geoport button tag at the top of the slider on the home page. The initials of the article I write are capital. There is a problem because I wrote the e-mail address. It looks like Info@Kadiogluplastik.Com.Tr. I want to write as info@kadiogluplastik.com.tr
Hi, you just need to make it lowercase not capitalize. If you want we send you the CSS code to fix it.
Best Regards
I acquired the theme to make a client’s website, but at the time I installed it the look is not exactly the same as Geoport, I cannot edit the header or the initial slides of the theme. Could you help me, please?
Hi, Thanks for contact us. Can you please share your site URL with us. It better for us to check and assist you to solve the issue.
Support: johanspond@gmail.com
Best Regards
Estou começando a implementação nesse momento, porém o cabeçalho não está igual no preview nem a demo
http://sfportal.jelastic.saveincloud.net/portal2021/The adress is temporary
Hi – Our woocommerce my-account page is not responsive on mobile with Geoport theme. Can you provide some css or other ideas to fix this? Thanks,
I’ve installed the theme and started editing, but for some reason all of a sudden the Geoport options are not displaying correctly and not functioning correctly. I can’t make any changes. Can you help.
Hi, Thanks for your question. Sometimes it happens for HTTP & HTTPS. Maybe some files not loaded correctly. Feel free to contact us via our support email. we try to solve your issue as soon as possible.
Support: johanspond@gmail.com
Best Regards
Hello, I have a serious problem with this theme.
After completing my website, three weeks later, the pages are not loading properly.
The images as well as the sequence, slides, etc.
How can I fix this?
Hi, Thanks for your question. Can you please share your website link to check the issue? Without check the issue it difficult for us to assist you.
Support: johanspond@gmail.com
Best Regards
Okay, Email sent
We already replied to your email.
Thanks
Thank you very much. This issue has been resolved
You are welcome
Hello, the blog page looks really bad in responsive, the texts are divided into too narrow columns but do not adapt as such to the device so you can read well. Is this something you can help me with?
Thanks.
Hi, Thanks for your question. Can you please share your development site URL with us with a screenshot of your issue It better for us to check and assist you quickly? If you don’t want to share your website link here please send us an email.
Support: johanspond@gmail.com
Best Regards
Hi, We just check your issue that you are claimed our theme blog page responsive not working perfectly but everything is looking good. Please check it again and clear us the issue. we are happy to assist you.
Best Regards
Hello, Thanks for checking. Unfortunately, it does not look good at all on the main blog page as well as the individual blog pages. The text column is very narrow. It shows 3 words per line max. I was under the impression that the theme was 100% responsive.
Hi, We already informed you via email why the blog page responsive not working well. When you customize any CSS or Functions of the theme and you made any mistakes please don’t blame us for that. You customize the bootstrap core CSS file and now you ask why the blog page responsive not working. Customization support is not under our theme of free support. Please don’t ask the same question again and again.
If you have other questions please let us know. we are happy to assist you.
Best Regards
Help me remove the hamburger menu when I browse on mobile devices, because my page does not use menu
Hi, Thanks for your question. Can you please share your development site URL with us with a screenshot of your issue It better for us to check and assist you quickly? If you don’t want to share your website link here please send us an email.
Support: johanspond@gmail.com
Best Regards
Thanks for the answer I sent you an email
email: egarciamaciel1@gmail.com
Hi, We already replied to your email with some instructions. we hope it solves your issue.
Best Regards
Hi Support team,
I was bought and using this theme now.
I have a question that need your help.
1. One the theme of the home page, where can I change the language icon and wordings?
2. For the “Track Your Order” button, where can I change the information and add the link?
Many thanks!
Hi, Thanks for your questions. You can find all the options under the Geoport Options -> Menu Settings.
Best Regards
I want to create different languages with [geoportlang]. I want to change the flags in the menu. but I could not find where to edit this. How should I go about adding a foreign language?
Hi, Thanks for your question. we showing a dummy language option on our demo site but you can manage it via the Geoport Options page. Please check your menu settings under the Geoport Options and we hope you find all the options. if you need more information please contact us directly via our support email.
Support: johanspond@gmail.com
Best Regards
Hello, Hope this message finds you well. I was wondering, how do I get rid of the 3 buttons on the header titled “info@webmail.com”, “767 575 765 60” and “let’s chat” because they’re just not clickable and I can’t find an option to disable them or make them clickable. If there’s a way to make them clickable I would prefer that but if there isn’t then I would like to know how to get rid of them entirely. Also, Is there any way to change the font size for the main header menu. I can see the default size is 16px but I would like to increase this without tampering with the css code. Kind regards
Hi, Thanks for your detailed information. You can find all the options inside the Geoport Options & the header top part elements are fully clickable. we are not sure which version of the theme and plugin you installed. Feel free to contact us via our support email. we try to assist you quickly to solve the issue.
Support: johanspond@gmail.com
http://prntscr.com/vh5pc7Best Regards
Hello,
Can I know why my services page become like this after I edit the content?
https://prnt.sc/vgkrk1Hi, Thanks for your question. we use the Elementor page builder on our service post type so you need to edit your service with the Elementor and update your content. we include two references screenshot how can you enable the page builder on services post type and edit with Elementor. we hope it helps you to solve the issue.
http://prntscr.com/vgkuj0 http://prntscr.com/vgktkhBest Regards
Hello, I see. Thank you for your fast response! Have a good day
You are welcome.
hi,
after complete the customization i migrate this website to another host, so that images are not visible.
third time contacting with this same issue, before you mentioned to clear cookies and etc. that all i did and no change still now.
please check : https://avanalogistics.com
Hi, Thanks for your question. The issue is happening for the SSL certification. Some file loads over the HTTP. You need to redirect all permalinks HTTP to HTTPS. Edit your home page and replace the same image from your media library and update your page. Please check your console log.
Best Regards
Hello, I have a couple of questions regarding the configuration of the services page. The first one is if it is possible to customize the url of the services without the /service/ only the domain + the name of the service but that can be created from the item “services” in the dashborad or in its defect that this word in the url is in Spanish. The second, is if it is possible to put a custom link to the sidebar not necessarily to the categories (this page shows both the point of the url and the sidebar of which I speak http://traesoluciones.com/service/ocean-freighting-service/)
Thank you.
Hi, Thanks for your questions. Yes, it possible to remove the ( service ) slug from the URL of your service single page and your backend and front-end look the same as it is now. You can create your services via the Dashboard also it possible to put custom links on the sidebar.
The customization issue is not under our theme support. If you need any customization help please contact us via our support page.
Support Page: https://ifingerstudio.com/contact-us
Best Regards
it’s definitely a great theme, very customizable, but I have a problem with the woocommerce checkout view
Reference Screenshot: https://prnt.sc/vbhn50Thansks.
Hi, Thanks for your information. Please allow us some time to check your issue and informed you as soon as possible.
Best Regards
does it have support for different languages?
Hi, Thanks for your question. Yes, it supports different language and you can use a multilingual plugin to translate it.
Best Regards
HI.
We have bought the Geoport – Transport & Logistics WordPress Theme After installing woocommerce I cant get the page to display full widt althoug I have removed the sidebars.
Please assist.
Hi, Thanks for your question. Can you please share your development site URL with us? it better for us to check and assist you quickly. if you don’t want to share your link here please contact us directly via our support page.
Support: https://ifingerstudio.com/contact-us/
Best Regards
Hello, I congratulate you on your theme, it has served me well. I only have a problem when installing woocomercer, the pages like finalize purchase are not compatible and everything looks messy, is there any way to correct this without entering the css code?
Hi, Thanks for your question. If you provide us your development site URL it better for us to check and assist you. If you can contact us directly via our support page.
Support: https://ifingerstudio.com/contact-us
Best Regards
Hello, our website is https://www.yildizelinakliyat.com/
We have a problem with font awesome loading. Font awesome icons loading one by one. There is a +70 icons request in waterfall. How can I solve this?
Hi, Thanks for your question. We include the Font Awesome library inside our theme folder. maybe it, not a big issue font awesome icons request in the waterfall. we check your issue and informed you as soon as possible also your website showing some mix-content issue. please check the Console log and solved it one by one. It helps the website load faster.
http://prntscr.com/v9gpy0Best Regards
hi,
i deactivated Language button switcher on menu section, but still it’s there. can you help me to remove that.
website url : http://d24.us/avana1/
Hi, Thanks for your question. Please allow us a minute to check your issue.
Best Regards
Hi, We use 3 different menu styles with language switch. Can you please go to Menu Settings – > Menu Style 3 and disable the language switch button and click the Save button. we attached a screenshot for your reference. we hope it solves your issue.
Reference Screenshot:
http://prntscr.com/v8pxstBest Regards
