4749 comments found.
I have found another error, it is in the discount coupon and it turns out that the coupon code with the discount comes out at checkout without seeing it inserted and it should not come out like that because it should only come out when the code is entered.
My site is llename.
I received your email. I will check it. Thank you
I have seen that if I enter the code but I do not make the purchase and I leave and if later I enter with another user and I am going to make a purchase I get the coupon code but if I delete the coupon code and I leave without making the purchase and I enter with another new user and I’m going to make a purchase I get the checkout without the coupon code.
When a profile makes a change, the profile appears with the new change in the search and without having reviewed it before and I have this box checked:
Suspend a profile after a user edited itIf suspended, an email notification will be sent to administrator:
Suspend only a new content submitted by a user for review. Profile is still active and old content is still visible.
Fix it because it does not work, the new should not come out since the profile would have to come out without the new changes until I review it and if I give the go-ahead then the new change can come out.
My site is llename.com
Yes, now it will be completed and working in the next update.
Let me know when is the next update to update the theme, because it never comes in themeforest, nor do you ever send an email advising of the update and thus one does not find out.
did you repair?
Yes. It has been fixed. The update will be available soon
But will it work in the next update or does it work now? because I’ve looked at it now and it doesn’t work.
Yes it will work in the next update 4.4.9
Did you update to 4.4.9 last week?
Not yet. The update is gonna be ready in 2-3 days.
Hi, kindly help! After a user logs in, there is no link on the dashboard to point the user to the search form to search for other members which is the core feature most users use. Can you guide me on how to add the search link to the dashboard. I also figured that when the search page link is opened on another tab, it gives an error.
Link to the search page must be placed in the primary menu. Usually next to the logo. On our demo website, you can see the primary menu next to logo (Home, Search, Classifieds, Tours). The search page is not the item that has any attitude to the user account. That’s why it is not added to the dashboard. But if you want to add changes, then please, explain what and where should be placed. What kind of error the search page generates? Thank you
Hi, alright i addded the search to the primary menu and it shows but i noticed after a user is logged in, the menu is distorted; like i dont know if it is because the menus are more th=an the space. And for some reason i dont understand, the Primary menu disappears and reappear from time to time.
Another issue is that the emojis in the chat module doesnt work when clicked and when an image is uploaded, it doesnt show. These are the problems i am currently facing.
Hi , ihave solved the Primary menu issue. The issues i am currently facing are the fact that the emojis in the chat module doesnt work when clicked and when an image is uploaded, it doesnt show. These are the problems i am currently facing. Thanks
By default, the emoji were saved in the settings incorrectly in the previous versions. You should resave emojis. Please, copy the list of emojis above and paste them in the text area. You may paste your own emojis taken form other sources. See https://prnt.sc/vdb1ji
When are you going to put that you can manipulate the registration forms to put what you want?
It is very important that you put in the search for profiles that only what they put in the registry comes out, that is, if a man who is looking for women registers then that only women who are looking for men and so on with the rest.
I also want to know if you have already solved the free gender in the subscription plans because it does not work and you have not solved it for a long time. Tell me how is everything because you do not answer very from time to time and other times you do not answer and the truth is I am not happy with the services you provide.
Hi. At the moment, we are already working on customization of forms. I this week it will be done. Free subscription works. It has been fixed as soon as you wrote about it. Well I will check it once again. Please let me check it all. I will reply today later. Thank you
The free gender within the subscription plans does not work and I have told you several times, today I have checked it and it still does not work.
I checked it now. It works. It works in both subscriptions: WooCommerce and DateBook Subscription.
I can tell you why Free for genders does not work. You use an old version of the theme. Please, update to the latest 4.4.8.
I just updated the theme to 4.4.8 and the free gender in the subscription plan still doesn’t work.
You check the free genders in monthly, quarterly and semi-annual subscription, in thats plans do not work.
Now if gender free works but it is not valid because the problem is that everything comes out in the search (men, women and transsexuals) because if I put women for free then with men registering as women they can already meet women for free and that’s how they cheat. That is why it is very important to put in the search that only those who seek and not all can come out, as long as you do not put that your website really is useless because as it is now it forces women who are looking for men to pay and nowhere web of the great women pay, they have it for free.
All right. But how the subscription work so that men do not cheat.
Free for genders allows women to subscribe and use the website for free. It is ok.
But men should pay if they want to use the website. It is ok.
You said to put only those members in the search who seek and not all. But the search shows only active profiles.
How should the search work? This is not clear to me.
Thank you very much!
In the search you can see all the active profiles of men, women, trans, etc. and that is wrong because if you register as a woman even if you are really a man, you can contact straight women for free because women do not pay, do you understand ? That is why it is very important that if a woman registers as a woman and says that she is looking to meet men, when looking for profiles she only gets men who are looking for women and not women, trans, etc. If a man is registered as a man who is looking for straight women, then when she goes to search for profiles she should only find women who are looking for straight men and not men, lesbians, trans, etc. You understand?
Yes, I understand this. But how to prevent men from searching for women? Any user (man or woman) can select and search for women or men in the search form.
In the next updates, I can add an option to hide the men option for men in the search form.
That is why it is important in the registry to put the sex that it is and the sex you are looking for to put that in the search only the sex you are looking for comes out, this is how all large websites such as meetic.com, pof.com, ourtime.com, have it. etc, check in this sites and this sites is big in Europe.
Hi, i have tried and tried but couldn’t get what i want…i actually want banner in the default homepage to slide so i can have 3 slides withou losing the seach form, login & Signup link above the search form, the logo and other things presently on the homepage but as soon i switch to Brizy page builder from wprdpress builder, all of the things pre-designed immediately disappears and i just couldnt recreate that design. I could create the slider(after clicking the black button by the top right like to asked me to) but just couldnt have the search form, login & signup link, logo, short description of the dating platform, fotter and other stuffs that come with the default design.
My second issue is after a message is sent from one account to the another account, the other account doesnt receive the email. I have just been battling with all this amongst other things on the dashboard that arent working.
Please help.
Hi, First issue relates to Brizy page builder. I did not try a slider in that page builder yet.
Second issue is Email. The mail function is usually disabled on the most hosting servers. But they allow SMTP connection. So install the WP mail SMTP plugin. It always helps.
Hi, i am experiencing another bug. When a user registers, it redirects the user to a blank page, one will have to reload before is shows the dashboard
Hi. Do you use a cache plugin? Try to disable all plugins and check again. Do you use a page builder?
After i deactivated the Cache plugin, i still face the problem.
Greetings Pagik! Thanks for new update! Do you had any luck in adding a creditsystem to message sending? Maybe now that you have fixed the messages repetetion you can look also into it? What do you think about that function? I’ve sent you an email from cocis with a ready to use plugin… hope to hear from you soon… Best regards from a Datebook fan! 
Hi COcisuts. I received your email. I will reply about point system and sent message action today later. Let me recheck them. Oh, it is time to create a community of DateBook fans 
Thank you.
Hi Pagick! I’ve sent you another email with a new filter added to mycred in latest realease (probably after all my tickets) wich maybe could enhance Datebook with a messages point system (woocommerce compatible).
Hi Pagick,
I just wanted to drop a line here to you.
I had a long time ago a refund as datebook was not ready in my opinion.
I have to say I take my hat of to you sir, you stuck with it, worked hard and did a lot of updates and fixes.
In conclusion over the months you have created a AMAZING product!
You can be very PROUD on yourself Pagick!
And you know what one of these days I will buy back again your DateBook!
You became to be a great Author Pagick!!
Keep up the great work and never give up!!
Stay safe and in good health!
Regards
LevtCreative
Hi LevtCreative. I am glad to see you again.
Yeah, in the past, the theme had many bugs. Since that time, all issue were solved, fixed.
Thank you very much for your really kind words and that you watch the development process of the theme. Because you are an old customer, you know the theme, and all pros and cons.
I appreciate your comment very high. Wish you luck in your dating business. Be happy!
damn i so much wish someone could make a new theme for mobile only
Hi Pagick, I need to update to the new version. What is the correct procedure to keep the customizations I made to the child theme?
Hi vp_anyway. I apologize for not replying your question in time. I missed your comment. Sorry.
You can update the theme very easy. The latest WordPress allows to do it easily. Just upload the archive file you downloaded from ThemeForest.
1) Go here: WordPress -> Appearances -> Themes -> Add New.
2) After uploading the warning will ask if you like to replace the current theme folder. Say “Yes”. Confirm and continue.
3) After updating, another warning message will ask if you like to replace the plugin folder. Say “Yes”. Confirm.
That’s it. Do not worry! Nothing will be lost.
Hi, i bought this theme 3weeks ago please help o the following:
1. is it possible to add only the provinces of 1 country instead of many countries as the website im. Designing is only for locals (1 country) 2. When i design the pages with brizy builder the menu/top bar disappears i don’t know how to fix that one please help. 3. How to put register on the right side of the menu like on your website?
Hi dear Ketso. I apologize for not replying your question in time. I missed your comment. Sorry.
1) Yes, it is possible to display provinces only if you have profiles in 1 country only. Or you enabled only 1 country here: WordPress -> DateBook -> Countries and Cities. But if you enabled more countries and profiles have been added to 2 countries at least, then the search form and the front page will show countries first.
2) Are you talking about the User menu (Register and Login links)? I guess yes. It is right. If you are logged in then the register and login links will disappear, instead, you should see the user menu links (Messages, Photos, Notification and etc.)
3) Register (User menu) can be control here: WordPress -> DateBook -> Design and Style -> User menu -> User menu: align. At the same time, you should play with the Primary menu in combination with the User menu menu: WordPress -> DateBook -> Design and Style -> Primary menu -> Primary menu: align.
Kind regards
Hello after updating my wordpress to the latest version, the customizer shows blank. It only works when I disactivate the datebook plugin.
Verification links are also not being sent to the respective emails. What I do to make sure all verification links goes to the inbox of emails?
Hi MrBoat. Do you speak a Customizer here: WordPress -> Appearance -> Customize? Could you take a screenshot and upload here? Perhaps, the installation was completed. Please, upload you screenshot here https://prnt.sc/ .
The verification link are not sent because nowadays, almost all servers disabled the direct mail function on their servers. They allow only smtp connection. In this case, you should install the WP mail SMTP plugin. It always helps.
I had to uninstall the site and reinstall again to the previous wordpress version before it works. At the moment i do not want to update the wordpress version because it will not work and i cant reverse the update. Unless you can assure me of rectifying it then i will update to the latest version and send you the screen now.
Also I am about to instal the WP mail SMTP plugin to see if it will solve the email issue.
I guess the home page was not selected here: WordPress -> Settings -> Reading. Please, check it.
The theme works on the latest WordPress 5.5.3. It is ok. No need to reinstall anything. Even if the installation was not fully, the theme can wait. Just complete the installation and correct settings. After that, the theme will work correctly.
Again after the update the site is too slow, gt mterix shows 19s, before update 2.9s.
What’s the problem?
try to disable these options:
1) WordPress -> DateBook -> Dashboard -> Profile tab -> Send a notification again to a user about unverified email address.
2) WordPress -> DateBook -> Dashboard -> Profile tab -> Delete Profiles who did not verify their email within. Set this to 0.
3) WordPress -> DateBook -> Dashboard -> Simulation tab -> Enable Simulation of online presence.
4) WordPress -> DateBook -> Dashboard -> Simulation tab -> Enable simulation of profile views.
This is the only options that make heavy requests to database. If these all do not help then you could try to install the theme on another test server (absolutely different hosting server because the same server may have problem with performance, database, security, modules), on local server on your PC.
Perhaps, you already did these, but try to disable all plugins.
We run the theme on several different servers. It runs fast on all servers. If the theme ran slowly, of course, I tried to find the weak place of the theme.
I do not know what is the problem. I did that too but it’s the same.
I deactivated the Datebook plugin and then the site works perfectly. Other plugins have no problems
How do I back to the old version? I back it but it looks like this
https://ibb.co/PgD4THMI solved it, I went back to the old version. 4.6
I do not know what happens on your side. But it is better if you install the latest update 4.4.8, and latest WordPress 5.5.3. Everything must perfectly. The latest update has more improvements and all bugs fixed.
Can’t new version is too slow, site can’t work normally. On the old version is nice.
Thank you for information. It seems I know why it can be slow. I am making some changes (optimizations) to functions.
Hello, This is Or from www.alljmatch.com
We have some problems with the template we bought from you – (Datebook) There are a lot of problems on the site that started recently.
I would be happy if you could check what you can help us with in order to get the site working properly.
First problem: Customer photo gallery. If someone is on the site but chooses to see the site in Hebrew (default language in site), if you upload photos to the gallery of the profile, it simply does not appear. only profile picture.- if you watch the website with English language the gallery does appear.
Second problem, the site owner does not receive emails when someone new registers for the site. In the settings, all checkboxes are marked for receiving emails.
There are more problems on the site, I would appreciate it if you could help me with this first and if necessary I will send what else
I have prepared a username and password for you so that you can check.
the website: www.alljmatch.com
username: supportdatebook
password: supportdatebook991
Purchase code: 7aea4926-0a6c-4493-9500-076e7ee64523 – 27 Nov 2019
Thanks in advanced. office@kidumedia.co.ilHi dear esdevelops. Thank you for the access to your website. But please, all sencitive data to this email info@pagickthemes.com
I see you use an old version of the theme. Please, update the theme to the latest. It has many improvements.
I could update and correct everything for you if you do not mind. Please, confirm. After this I will change the password and send it to you by email. Thank you.
Your server, especially PHP settings has some limits. Please, try to find ALL possible limits and increase them, especially time. Increase any settings which has time. That’s why your website encounters errors.
Hello, This is Or from www.alljmatch.com
We have some problems with the template we bought from you – (Datebook) There are a lot of problems on the site that started recently.
I would be happy if you could check what you can help us with in order to get the site working properly.
First problem: Customer photo gallery. If someone is on the site but chooses to see the site in Hebrew (default language in site), if you upload photos to the gallery of the profile, it simply does not appear. only profile picture.- if you watch the website with English language the gallery does appear.
Second problem, the site owner does not receive emails when someone new registers for the site. In the settings, all checkboxes are marked for receiving emails.
There are more problems on the site, I would appreciate it if you could help me with this first and if necessary I will send what else
I have prepared a username and password for you so that you can check.
the website: www.alljmatch.com
Thanks in advanced. office@kidumedia.co.ilyeah what are the new changes?
Hi pimpi. New changes are: 1) Repeated messages were fixed. 2) Cron task deleting profiles was improved and secured. Now, profile and user account can be only deleted if all data are complete, not deleted by error. This is the main bug fixes. Kind regards. Kind regards
Hello Pagick, Happy New Month
I got the update and now installed please may i know the correction and new features added
Thank you
Hi RealProgrammer. Yes, sure. Repeated messages were fixed. Cron task deleting profiles was improved and secured. Now, profile and user account can be only deleted if all data are complete, not deleted by error. This is the main bug fixes. Kind regards
Hello Pagick, wonder if you can assist. My recurring subscription is not kicking in for the Male gender. Are you able to assist. I can send screenshots of what I have set up? I have followed the woo-commerce setup to the letter. Thank you
Hi Teeshack. What gateway do you use? For example, PayPal makes and controls the recurring payments only on its website. WooCommerce only receives only response from PayPal about payment. But every case should be considered differently. Yes, please,send me the screenshots here info@pagickthemes.com Thank you
Thank you Pagick. I have emailed screenshots. Appreciate your assistance.
I received and replied. Thank you
Hello I tried to purchase your DateBook theme and instead of the full amount being debited to my account, it only debited $45.96 to my and now I did not get the theme but my account is charged.
Hi MrBoat. Please, contact the Envato support about this issue. They can check your payment.
Alright let me get to them.
DEAR CUSTOMERS!
We always openly accept any critics and openly admit our mistakes. Because, if we try to hide any bugs, then your members would face errors on your website and then you (website owner) would have no success (or profit).
This 2020 year, we received more than 10 complaints from our customers about errors on their websites.
But! After investigating their websites, we found out that actually their hosting servers limited resources, some quires were blocked, hidden caching, and other reasons of incorrect working.
THUS, YOU CAN TRUST US, WE ARE ALWAYS HERE TO HELP YOU IN ANY MATTER!
ALL BUGS WILL BE IMMEDIATELY FIXED!
YOU WILL GET THE BEST SUPPORT DAY AND NIGHT!
