153 comments found.
Hi is this theme compatible with elementor ? nice job by the way
Hello, Dear Customer. The native page builder for this theme is the Unyson: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additionally, you may use Elementor, but we recommend to use it only for creating the new pages. Do not mix it with Unyson on the same pages. Best Regards!
Hello
I am getting error (The execution failed. Please check error.log) while importing demo content as per documentation file’s instructions.
Hello, Dear Customer! Please check your content at front-end, if all new pages are present, but some images are absent – install this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ and click Tools => Regenerate Thumbnails => Regenerate Thumbnails for all attachments. If all these steps will not help you – please email us at ourtechemail@gmail.com and we will assist you. Best Regards!
There’s no content on the front-end, anyway i’ll contact ourtechemail@gmail.com. thank you.
Sure, we will wait!
I sent an email on 14/12/2020 but I didn’t receive any response, we still have the error in the installation step, please help!!!!
Hello, Dear Customer. We have resolve and fixed your issue. Please check your email. Best Regards!
Where is the changelog of new version 1.2.0?
http://webdesign-finder.com/oktan-steel-production/
http://webdesign-finder.com/oktan-polymers/
http://webdesign-finder.com/oktan-chemical/
Best Regards!
Hello,
Which is the way to have a different header background image (behind the page title) for each page?
Many thanks in advance,
Natasa
Hello, Dear Natasa! You may do this via the following options in the Customizer: http://prntscr.com/vsutpo Best Regards!
Hello,
URL: https://perdiosfuels.com/
Under the slider, to the four icon boxes how can I modify the code in order to display the full text of Excerpt?
The description seems to be cut in a very weird way and the fullstop in the doesn’t make any scene at all.
Many thanks in advance, Natasa
Hello, Dear Natasa! To increase the size of excerpt – please open in any code editor file \wp-content\plugins\mwt-addons\extensions\services\views\loop-item2.php and go to the line # 33. Change here parameter from ‘length’ => 9, to ‘length’ => 30, and then save changes. Then check the result at the front-end. Best Regards!
Hello, I want to design a website with 2 languages English and Arabic, is this possible with oktan theme?
Hello, Dear Customer.
Please use for multilingual WordPress site this free and open-source plugin: https://github.com/qtranslate/qtranslate-xt You may download it here: https://drive.google.com/file/d/1cPiFtX7mA2YiJmCNJxYMxV3P8hadw5s-/
Here is a simple guide about using several languages on your website with qTranslateX:
Place all text on pages in the appropriate tags for the necessary language.
For example, click WP Dashboard => Pages => All Pages => Home page. Click the necessary text block or Heading Element: http://prntscr.com/v8p25u
Place Spanish text inside [:es] your text [:] tags. Place Brazilian text inside [:pb] your Brazil text [:] Then save these modifications in element: http://prntscr.com/v8p2tp
Then update page: http://prntscr.com/v8p3ed
Then when you will visit the Brazilian variant of your page – only Brazilian text will appear.
When you will switch to the Spanish version – you will view only Spanish text. Perform this on the whole website and you will receive the necessary result.
We hope these instructions will help you.
Best Regards!
Hello. I’m using the Post widget with option Image and excerpt on a Carousel view but I got problem with video thumbnails. A video post thumbnail load right on Post page (archive ) but not in Carousel view using Post widget. Look the pictures to undestand better. I saw the code “item-extended-2.php” file and you don’t load the video thumbnail at all on carousel. Could you send the me updated code so I can load the video thumb using Post Widget? Thanks
Home Page view : https://prnt.sc/vi90h6 Archive page view : https://prnt.sc/vi90b4 Back-end options : https://prnt.sc/vi8zxu
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hello,
I think I might have found a bug from the theme. We have set-up a terms and conditions page (https://dayline.fi/tilaus-ja-toimitusehdot/) to Woocommerce but there is no tick box or any other options to accept the terms and conditions at the checkout (https://dayline.fi/kassa/).
Firefox and Chrome are having the same issue. Any pointers how to fix this one?
Best regards, Miksu
Hello, Dear Miksu. Please send us at support@wprollers.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We need exact information about these both points, only in this case we will be able to help you.
Best Regards!
Thanks for the prompt response. I just replied to your email.
Hello, Dear Customer. Our team is processing your request. We will reply you via email. Best Regards!
Hello, Dear Customer. We have done your request. Now the WooCommerce Shop is full-width: http://prntscr.com/vthrz0 and the WooCommerce checkout displays “terms and conditions”: http://prntscr.com/vthrrh Best Regards!
Thanks a lot!
You are welcome, Dear Friend! 
How can I add a parallax background image for the breadcrumbs area like the one on the about page in the live demo?
Hello, Dear Customer. If you want to set your custom image for the breadcrumbs area – please click WP Dashboard => Appearance => Customize => Theme Title Section => Title Section Options: http://prntscr.com/v7soa4 Upload your image, save changes and check a result at the front-end. Best Regards!
Cant i use seperate banners for each page?
Hello, Dear Customer. Yes, we can provide you with a solution. Please email us at support@wprollers.com and we will assist you. Best Regards!
The website has finally gone on its permanent server but the menu you did there is not displaying very well, please check http://www.ecocity.co/ to see the website. You will understand what I am talking about. The width of the menu has reduced again. Thanks again. You guys are the best
Hello, Dear Customer. We have sent you the detailed instructions via email about how to avoid that issue. Please check your inbox. Best Regards!
Why can i not change the colors of the theme? i keeps spinning and not selecting the color i whant!
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
hi i could not find where to edit the size of the logo? whene i upload the logo it stays small
Hello, Dear Customer! Thanks for your request. First of all, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
a.logo img {
width: 150px;
}
a.logo .flex-column, a.logo.flex-column {
display: none !important;
}
Save changes. Then click WP Dashboard => Appearance => Customize => Theme Header Section => Main inverse logo image that appears in dark header.
Upload your logo here, save all changes and check results at front-end.
Best Regards!
oktan/js/main.js line 226:
var gallerySelectors = '.photoswipe-link, a[data-gal^="prettyPhoto"], [data-thumb] a';
Selector “[data-thumb] a” was call error when click on in slider revolution.
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
hello,i’ve purchase this item, i’ve recieved the download file what next from this
Hello, Dear Customer! In order to set up demo, install and activate all plugins and extensions then click WP Dashboard => Tools => Demo Content Install => Install.
Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/oktan/documentation_theme/index.html Pay your attention on the following topics: How to install theme with demo-content, Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If you need our assistance – just email us at support@wprollers.com Best Regards!
Good day, I am trying to make the bobble transparent like what I have in the screenshot. I ave tried something in the debugging panel, The clients requested for transparent there. Kindly check the screenshots to understand what I am talking about.
Please check your email, I’ve sent you the screenshots of how I worked on it in the CSS debugging place on the browser and it worked but after I copied the code background color to additional code to overwrite it, it didn’t work there. Please I need you to go and check your mail. Thanks
Thanks
Please you have to check it out today. Thanks
Hello, Dear Customer. We have replied you. Your requests concern additional theme’s customization which which our support doesn’t cover. Thank you for understanding. Best Regards!
Does it support RTL.??
Hello, Dear Customer! Thanks for your question. Currently theme supports only LTR. Best Regards!
Please can you show me how to change the primary and secondary color on your theme
Hello, Dear Gerald Olumide! The links, which you have provided in the previous emails, were wrong:
http://prntscr.com/uzuzca We have extended the size of the menu in theme. How it was: http://prntscr.com/uzuyhf http://prntscr.com/uzuyqo How it is: http://prntscr.com/uzuxn0 http://prntscr.com/uzuy5ePlease clear cache in the browser and check the result at the front-end. Best Regards!
Please Help me look at the Navbar. can we increase the width of the navbar or you help me write ADVISORY
SERVICES and PROJECT
DEVELOPMENT, respectively. matter of Urgency. I don’t mind if the font size of the number has to be reduced. I have sent you a mail please check it
Hello, Dear Gerald Olumide! The links, which you have provided in the previous emails, were wrong:
http://prntscr.com/uzuzca We have extended the size of the menu in theme. How it was: http://prntscr.com/uzuyhf http://prntscr.com/uzuyqo How it is: http://prntscr.com/uzuxn0 http://prntscr.com/uzuy5ePlease clear cache in the browser and check the result at the front-end. Best Regards!
Hi,
How can I easily add a logo without the text on the right being shown? I simply want to add a logo.
Found the solution.
Hello, Dear Customer! Thanks for your request. First of all, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:
a.logo img {
width: 150px;
}
a.logo .flex-column, a.logo.flex-column {
display: none !important;
}
Save changes. Then click WP Dashboard => Appearance => Customize => Theme Header Section => Main inverse logo image that appears in dark header.
Upload your logo here, save all changes and check results at front-end.
Best Regards!
Theme Issues: Navbar and Team single Page
Lastly, The single page of a team is not showing the picture very well on desktop but it’s fine on mobile.Check this link to see what I am talking about; https://ecocity.lucighub.com/member/norbert-shialsuk/I have also attached a screenshot of what I am talking about. I left you a message unreplied, But I have a menu problem. The list of items in my menu is too long for the space there. So I have a question, Can I increase the width of the menu, I don’t mind if I have to reduce the width of the Phone number or can I have something like this in 2 lines? LikeADVISORY SERVICES or PROJECT DEVELOPMENT
I look forward to your favorable response.
Hello, Dear Customer. Thank you for your message, We have replied you via email. Please check your inbox. Best Regards!
