367 comments found.
When I go to edit a section using elementor. The following site orgin short codes pop up in the text editor.
I’m running the latest WP version and have enabled all site origin widget bundles.
How do you fix this? There’s gotta be an easier way to edit sections in the page
Hi there,
Thank you for your message.
To fix this issue you need to deactivate the Elementor Page Builder plugin and edit the pages with the default page builder plugin from SiteOrigin.
If you prefer to use the Elementor page builder you can deactivate the SiteOrigin Page Builder plugin but you have to built pages from scratch.
After update is the website broken. What is the problem?
Notice: Undefined variable: primary_color in /home/huidtotaal/domains/huidtotaal.nl/public_html/wp-content/themes/physio-qt/inc/theme-customizer.php on line 2369
And blog item image is empty
Hi there,
Thank you for your message.
We have pushed a theme update to ThemeForest that should fix the variable error. Please update to the latest theme version to fix this on your end. Sorry for the inconvenience.
For the blog image I’m not sure what’s going on as we didn’t change anything in that area lately. If the theme update does not fix the issue for you could you send us a message through the contact form on our profile page and our support will take a closer look to find out what’s going on.
Thank you.
I have update the last theme. Can you send me a e-mail? i can send you my ftp inlog
I have now update version: Versie: 2.4.3. Problem with Notice: Undefined variable: primary_color in /home/huidtotaal/domains/huidtotaal.nl/public_html/wp-content/themes/physio-qt/inc/theme-customizer.php on line 2369 is fixed. But problem with Blog is not fixed.
Hi there,
Unfortunately we can’t see your email address through ThemeForest. Please send us a message through the contact form on our profile page and we cant get in touch with you.
Thank you.
Hi there, I have a question.
There is a slide show on the main front page. I would like to add and use in different page or on the same page.
Could you guide me how please?
Hi there,
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com. We only provide support through our support desk.
Thank you.
Sorry I did not understand your reply. the slide was running by the Page slider. I dont know where I can find it. This is added by the theme Physio. Is this a fixed widget that I can not use in other than main home page??
Again, if you have any questions please refer them to our support desk at https://qreativethemes.ticksy.com and we will be happy to answer all question you have. We don’t provide theme support through this comment section, we only provide support through our support desk at above link.
Please click above link, create a new ticket and our support will answer you as soon as possible.
The Animated Counter builder element is not working https://prnt.sc/vslao4 , any idea why ?
Hi there,
Thank you for mentioning. We have fixed this issue and updated the Physio Toolkit plugin.
Please update the theme to the latest version then you can update the Physio Toolkit plugin after, that will fix the issue.
The steps to update the theme can be seen in this article.
It’s been 2 weeks since I boght the theme “physio”, I still can not insert template slides due to 403 error, it says I am not authorized. I follow the “documentation”s instruction for installation and activation of both theme and plugins. please help me with what I have done wrong
Hi there,
403 errors are always server related errors and authorized notices will never come from the theme but from the WordPress core installation.
Please refer this to our support desk at https://qreativethemes.ticksy.com and our support will take a closer look.
Thank you.
If I do $50 installation(You get WordPress, your theme, its demo content (where supplied), and your logo installed on your server. Please note: Not all themes include demo content. Your website may look different from the live demo. Review the theme page to confirm.), Will I be able to use and edit the demo templates right away??
If you still couldnt figure out the problem, can I refund??
Please do not purchase the $50 installation service. This is not a service that we (QreativeThemes) offer.
Within your theme purchase you get 6 months of support service for free. This means that if you have any questions about the theme or theme usage you can create a ticket on our support desk at https://qreativethemes.ticksy.com/ and we’re happy to take a closer look and help you with any question you have.
We only provide support through our support desk through above link. We don’t provide support service through this comment page on ThemeForest.
Hi there. I purchased the theme “physio”. but when I installed, nothing was built up content. I just want to use as it shows on the introduction images.
Is there any template that I can just copy and paste? could you guide me how please.
Hi there,
Thank you for purchasing the Physio WordPress theme!
This is the initial state of every WordPress theme after installing. To import the pages of the theme demo please follow the installation steps 1.2 and 1.3 from our theme documentation.
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com and we’re happy to help you.
I am having a problem Importing Demo Data as following. Pleae help me.
—Downloaded files—
The import files for: Physio were successfully downloaded!
Initial max execution time = 120
Files info:
Site URL = http://hiro.lolitapunk.jp
Data file = /home/users/0/lolitapunk.jp-hiro/web/wp-content/themes/physio-qt/demo-files/content.xml
Widget file = /home/users/0/lolitapunk.jp-hiro/web/wp-content/themes/physio-qt/demo-files/widgets.json
Customizer file = /home/users/0/lolitapunk.jp-hiro/web/wp-content/themes/physio-qt/demo-files/customizer.dat
Redux files:
not defined!
—Importing widgets—
blog-sidebar : Sidebar does not exist in theme (moving widget to Inactive)
SiteOrigin Editor – About Us – Imported to Inactive 讀懃エ「 – Search Posts – Imported to Inactive
Header :
QT: Icon Box – Visit our Location – Imported QT: Icon Box – Give us a Call – Imported QT: Icon Box – Send us a Message – Imported QT: Icon Box – Opening Hours – Imported
Page Sidebar :
繝翫ン繧イ繝シ繧キ繝ァ繝ウ繝。繝九Η繝シ – Our Services – Imported QT: Opening Hours – Opening Hours – Imported
Shop Sidebar :
讀懃エ「 – No Title – Imported 隧穂セ。縺輔l縺ヲ縺�k蝠�刀 – Top Rated Products – Imported 蝠�刀繧ォ繝�ざ繝ェ繝シ – Product Categories – Imported 萓。譬シ縺ォ繧医k蝠�刀縺ョ邨槭j霎シ縺ソ – Filter by Price – Imported
Footer – Top :
QT: Social Icons – No Title – Imported QT: Icon Box – Visit our Location – Imported QT: Icon Box – Give us a Call – Imported QT: Icon Box – Send us a Message – Imported
Footer – Main :
SiteOrigin Editor – About Us – Imported 繝翫ン繧イ繝シ繧キ繝ァ繝ウ繝。繝九Η繝シ – Extra Navigation – Imported 繝翫ン繧イ繝シ繧キ繝ァ繝ウ繝。繝九Η繝シ – Our Services – Imported QT: Opening Hours – Opening Hours – Imported
—Importing customizer settings—
Customizer settings import finished!
—pt-ocdi/after_import—
Hi there,
This is the logo of the demo data importer and says it’s successfully imported the data. The 2 [warnings] can be ignored as those are coming from the WooCommerce plugin and is not actual demo content.
I checked your website and see that all demo content has been imported. Only the homepage is not the actual demo content homepage. You can change this homepage under Settings -> Reading.
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com and we’re happy to help you.
Hi!
Where to find the settings to show the “Book Appointment” button in the menu after demo install?
Thanks
Hi there,
Thank you for purchasing the Physio WordPress theme!
The “Book Appointment” button settings can be found under Appearance -> Customize -> Theme Options -> Header at the “Button” settings.
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com/ and we will be happy to help you with any question you have.
Thank you.
Done! Thanks for fast answer!
You’re welcome! 
heyy , when i install the theme , with one click demo install , the website get installed without the media photos why ? the slider photos are not available neither the whole media in the website ? how to fix this
Hi there,
Thank you for purchasing the Physio WordPress theme.
Unfortunately we’re not allowed to include the images we use in the theme demo due to licensing and copyrights. All images are replaced with placeholders, this is mentioned on the theme item page on ThemeForest.
If you need the images please see this link. The article contain a summary of links to all images at the stock photography provider where you can buy the images in case you need them.
Is this theme compatible with the latest version of PHP? (version 7?)
Hi there,
Yes the theme is fully compatible with PHP version 7+
If you have any other questions feel free to ask.
How do i create a user registration page?
Hi there,
I have replied to your ticket on our support desk. We only provide support through our support desk at https://qreativethemes.ticksy.com
Thank you.
Hi,
I need to know if this template is available to 5.5 version or more.
Thank you.
Hi there,
Thank you for your interest in the theme. Yes the theme is compatible with WordPress version 5.5.
If you have any other questions please let me know.
Hello, I wanted to put a ticket, but I can’t without buying a new support, however here there seem to be an issue/bug with the new wordpress versions.
I tried to contact SiteOrigin support, you can see the conversation here: https://siteorigin.com/thread/pagebuilder-disappeared-and-changed-layout-of-pages-after-wp-upgrade/
As you can see in the new wordpress upgrades the theme gets broken. The menu shows less items. The sections get broken, missing divs, wrappers, sections disappears/changed.
Can you please help to fix this bug? The code/posts/nothing was changed in the past years. I just did updates.
You can contact me at: kontakt”@”uzdrawianie.net
Hi there,
Have you updated the bundled plugin Advanced Custom Fields PRO to to the latest version (5.9.0)?
You can update this plugin by following these steps:
1. Go to the “Plugins” tab
2. Deactivate the Advanced Custom Fields PRO plugin
3. Delete this plugin
4. Go to “Appearance -> Install Plugins”
5. Install the ACF PRO plugin (v5.9.0)
6. Activate the plugin.
Can you check if that fix the issue? If not, could you send us an message through the contact form on our ThemeForest profile page.
Thank you.
Hmm… I can’t do that. The Physio theme is up to date. ACF PRO:
Installed version:5.5.13 Minimum required version: 5.9 Available version:5.9
However when I click update it says that it’s installed the newest version. There is not evern a way/button to delete it and reinstall it.
https://imgur.com/wVtm5JeHi there,
Unfortunately you can’t deactivate and delete a plugin while you’re at Appearance -> Install Plugins, this is only possible under the main “Plugins” tab.
Only to reinstall the latest version of this plugin (after you’ve deleted the current one) you can do this under Appearance -> Install Plugins.
Just follow each step closely and you’ll be able to update the plugin. If not, please send us a message through the contact form on our profile page and we will take a closer look.
Thanks.
I managed to update the plugin. However unfortunately there is the same problem. You can take a look: https://www.uzdrawianie.net/ It’s completely different that its oldest look https://web.archive.org/web/20180409184700/https://www.uzdrawianie.net/
I will write to you now a message from the profile page.
That’s unfortunate. Sure, our support will take a closer look to find out what is causing the issue.
Hello!
After the last update i got some trouble with the opening hours. The time separator symbol ( in my case a – ) and also the close text wouldnt be shown after update. Please can you tell me whats to do?Thanks in advice.
~~> Found it. Under Themes – Customizer -> Theme Options -> Opening hours Now it works.
Hi there,
Thank you for your message.
Can you try to add the time separator symbol and closed text via Appearance -> Customize -> Theme Options -> Opening Hours & Translations to see if that fix the issue?
Hello,
i have a short question: how do i get the first word in an “h3.widget-title” to be bold too, see here: https://prnt.sc/t47wro
Thanks a lot in advance!
Many greetings, Tamara
Thanks, I’ve already figured it out myself! Thanks anyway 
Hi Tamara,
You can change the font weight of the first word in widget titles under Appearance -> Customize -> Theme Options -> Typography with the “First word widget title” setting.
Hope this helps 
You already figured it out I see 
Hi There I have a presale question
1. Can I add multiple locations to the contact us page: text, map and the opening hours as well
2. Can the book appointment feature be according to different locations? or it will be for one only can the booking be monetised?
3. Is it woocommerce compatible and any currency can be used?
4. Visit our clinic header: can the part visit our location be removed only with custom css?
5. Can multiple physios be added to my team? or a team page can be made with the wp editor?
Hi there,
Thank you for your interest in the Physio theme.
1. Yes, all pages are build with a page builder so you can add as many locations as you want/nee. Also the opening hours can be added for each location.
2. Yes, You can add a different booking calendar with different timeslots per location.
3. Yes, the theme is compatible with WooCommerce. If you click on the “Shop” page on our demo you can see WooCommerce. All currencies that WooCommerce supports can be used.
4. These are widgets and can easily be removed under the Widget page of WordPress. If you would like to hide all 4 elements you can select this within the theme customizer options.
5. You can add as many team members as you like. The team page can be made by using the page builder (SiteOrigin Page Builder)
If you have any questions feel free to ask.
Hello I have a question, I have seen your demo of the calendar but you only make the reservation.
Before buying I want to know if once the reservation is made the user can make the payment.
My client is a therapist and needs to be booked and paid at the time of booking
Hi there,
Thank you for your interest in the theme.
The payment option for bookings can be enabled after installing the add-on plugin that is included with the theme. This add-on connect the booking calendar with the WooCommerce plugin to handle to payment and checkout process.
Your products or services can be added to WooCommerce and be selected in the booking window of the calendar.
An example of how this works can be seen here.
If you have any questions feel free to ask.
Hello, a question… this template working with Elementor? Thank you!
Hi there,
Thank you for your interest in the theme.
The theme is compatible with Elementor but it’s not coming with or using it as default. You can use the Elementor if you deactivate the default theme page builder plugin and build pages from scratch.
If you have any questions please let me know.
Hi is this theme compatible with bootstrap? I have a client who is a ‘Sports Therapist’ offering numerous services and wish for online booking functionality for each service/room & online payment. Thanks
Hi there,
Thank you for your interest in the theme.
Yes, the theme is built on top of the Bootstrap Framework v3x. But to built pages with this WordPress theme you don’t have to use (Bootstrap) code, you can use the drag and drop page builder for it.
The theme comes with a premium booking plugin included for free. You can create a booking calendar based on timeslot booking for each service or room. Online payment is also included using the WooCommerce plugin checkout process.
If you have any questions please let me know.
Hi there, thanks for the reply. Having finally got the client to start giving me content I am ready to use this great template. However I have a question. Following on from my previous question regarding the Bootstrap compatibility…..I have downloaded and opened the package, but can’t find any web page files for the pages that I can open in Bootstrap?
Hi there,
First, thank you for purchasing the Physio WordPress theme.
If you have any support related questions please refer them to our support desk at https://qreativethemes.ticksy.com/ and our support is happy to help you.
Thank you.
hi , i want to change h6 wedget header how can i do it in FTP ? thanx
Hi there,
Unfortunately your support license has expired, we explained this in your previous comment. If you need more support you have to extend your support license, this is the policy of ThemeForest.
You can extend your support license by going to the Physio page on ThemeForest and click the “Renew Support” button.
How can I hide the page header and breadcrumbs only on individual blog posts?
Hi there,
There are no settings for the individual blog posts like on pages. The individual blog posts will inherit the settings (for the page header and breadcrumbs) from the main blog page under the Pages tab.
If you would like to hide the page header and breadcrumbs for the individual blog posts you can do this by going to the pages tab, edit the main blog page and hide the page header and breadcrumbs with the page settings.
Please note that your support license has expired. If you have more questions or need more help you have to extend your support license.