83 comments found.
I like the theme, does HostBill integration is possible, please advice.
Hi
Not yet. But would be in the later releases.
Thank you
Hi – We purchased the theme yesterday. We’re getting the following error when trying to upload the zip file and install the theme:
“The package could not be installed. The theme is missing the style.css stylesheet”.
We’re unable to submit a ticket on your Desky account either, as it asks for Product field to be mandatory, but there are no products to be selected in the dropdown.
We request you to please open a support ticket at https://iqonic.desky.support/ so that our support team agent will help you. Thank you
We have scrolling issue in qloud theme please help asap
hi, sure, Can you submit a ticket at https://iqonic.desky.support We’ll have someone from tech team to assist.
Hello are the theme supports RTL, Woocommerce and maybe wpml?
Hi We dont have that support as of now.
Is there any option for changing the colour theme?
Primary colors can be updated. Few elements colors can be updated in elementor
Hi, can we get it with wpbakery ?
Hi, we dont have support for that in this theme.
Hi Supporter, I submited Ticket #2136, please help me, i can’t change logo header of this theme.
Hi, Sure. Please allow me arrange for help 1st in morning our time.
Please for WHMCS
Yes. Its already under development. 
Hello, do you have vector versions of all the images (illustrations) on the theme?
We dont. Those images are for reference purpose only. Make sure you acquire necessary license to use it in your live project. We buy images from shutterstock
Does it offer only html project and if yes can you send demo link
Receiving: error (0) when trying to import demo data – both automated and manual method – No idea why :’( Opened support ticket: #1885
Sure, we’ll check it for you. help you get it sorted.
Hi Team,
Great theme you have there! Can you REALLY confirm that WHMCS will be added to your theme next month?
In other hand, what do you mean by Woocommerce Compatible? That means as Woocommerce is a plugin, once installed it will work like any other site having Woocommerce ready-to-use?
Thanks for your answers 
Hi, We are working on our own WHMCS plugin. It will be coming for sure. But for timeline its is raw estimate. and may change based on the tech progress of our plugin.
and Yes you can install Woocommerce plugin and use to create your mini store.
Hello, Could you add : 1. Domain name registration page 2. Web hosting page 3. Wordpress hosting page
Regards Thales
We can plan to add static pages. But Instead we have WHMCS planned. But its getting delayed.Expecting it to release by next month
Team – We have been trying to install Qloud theme fro last 2 days but https://themeforest.net/item/qloud-cloud-technology-wordpress-theme/25824673 – premium version but every time we are getting the error -
‘ The link you followed has expired. Please try again. ‘
Ticket has been raised – #1728
Hi inextg We’ll help you set it up correctly. Please allow us to check it tomorrow morning our time.
Team – please expedite this, we have shared all required details to your team. We are sitting on very short project deadlines and appreciate your quick fixes.
Yes. We have addressed you ticket.
Very nice design, but menu is ugly and very buggy on mobile
Thanks for the feedback. We’ll have it checked
I noticed that several pages and sections have bugs for mobile views. Are all pages tested / reviewed for responsive design? When can we get them fixed.
Hi saritajain, can you please open a support ticket at https://iqonic.desky.support/ so that our support agent can take assist you on it directly. Thanks
Hi Team, Your pages suggests that this theme includes Elementor and SR plugin license. Do we get a license key for those?
You get a theme licence but we can not provide a copy of licence for those.
Your theme description is misleading. I bought the theme for licenses which as described were included. How do I get refund? https://prnt.sc/tf0wnn
hi can you submit a ticket at https://iqonic.desky.support we’ll help you with necessary information
Ticket # 1321 was created.
Hi Saritajain, please check your ticket. We hope your concern is resolved now. If in case you need any more information on it, you can comment back. Thanks!
can i use your theme as a Cloud storage that clients have user name and password to upload their own files and share content over my website like other cloud services google Microsoft and so on ?
Hi deeroadvert, currently there is no such feature availble. Thank you
hello are your theme fully support rtl? woocommerce? wpml?
Hi wbitsolutions, no Qloud doesn’t support RTL, WooCommerce and WPML so far.
Hi. Does the project includes all images or not? The imaes are cool, but You write: “Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.” Which images are you mean?
Hi itgnet, all the graphics and images which are used in theme are only for reference purpose.
