31 comments found.
i can’t up load this theme it keeps saying its missing style sheet help please. i’m at a stand still and can finish my site.
Hello,
This is not a WordPress theme, if you want to use this template, please open it on Adobe Muse. I hope you’ve read the title item and item description before.
Kind Regards, Rom
i don’t know how to work that i only know how to do WordPress do you have another one then like this that’s WordPress i need a wp one…
Hello are you there??? If you don’t have one i would just like a refund then.
Yes, you can request refund for this Thank you
Kind Regards, Rom
I cant install en mi hosting , help please
Hello,
Thank you for contacting us, Regarding your question, This template is using Adobe Muse software, if you want to install this template, please use Adobe Muse CC.
Best Regards, Rom
In regards to d7b070ce-e7f9-4b7f-9b0d-f2d8a66cb7df I did not know it can’t be used with Wordpress, so may I be refunded? Thanks.
In regards to d7b070ce-e7f9-4b7f-9b0d-f2d8a66cb7df The download is not usable so I would like of refund of the $17.00 Thank you.
Hello, I purchased this theme to use for my WordPress website. I cannot load it to my website and neither could WordPress support. They said there is something missing in the download that will not allow it to load to my website. So I would like a refund for this theme. It was $17.00 and the code is: d7b070ce-e7f9-4b7f-9b0d-f2d8a66cb7df Thank you, Patrick
Hi, I bought your Comedy Club – Entertainment Muse Template and when I tried to upload it to my Wordpress site I got:
Installing Theme from uploaded file: themeforest-QVD2rmqc-comedy-club-entertainment-club-muse-template.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please let me know how to fix this issue.
Regards,
Morry
Hello, Thank you for purchasing our template, Regarding your question, This template only works with Adobe Muse, cannot installed on WordPress. If you want to use this template, please open it with Adobe Muse CC. I hope you’ve read the item description before.
Regards, Rom
Hey there, sorry to bother you.
I am trying to find the picture for the header, but I cannot.
Where do I find this. TIA
Hello,
Thank you for purchasing our template, regarding your question if you mean picture of preview demo, you can get it on unsplash.com
Regards, Rom
hii I’m Mukesh i purchased Your theme . i’m not able to edit this i want to creat a slider . plz help me
Hi,
Thank you for purchasing this template, Regarding your question, for edit the slider you can go to right top corner, then find circle blue icon, click it to edit the slider.
I hope it will help you,
Regards, Rom
Hi I Love your theme but I can’t add a LOGO image above ‘Welcome to the Club’ for the life of me. Seems like anything I add floats on top of it and the layers aren’t playing nicely. This will work for our new comedy club but if we can’t add images to the layout then the layout is too rigid. Any help is extremely appreciated….please send email to mikegwarriors@gmail.com. Thanks you!
Hello, Mike
thank you for contacting us. Please check your email.
Regards, Rom
I use dreamhost and wanted to know if this works with the one-click Wordpress template install? If not, do you have documentation on how to set up the website via FTP? Also, do I need Adobe Muse to use this template?
Hi,
This is not a WordPress theme, so you can not install it in wordpress. if you want to use this template you need to use adobe muse app, in adobe muse you can export file to your hosting (eg dreamhost) via FTP or manually upload cpanel.
Regards, Rom
Dear support. I bought template Comedy Club from you and I would like to ask you, if you have any manual/instructions for installing on Joomla CMS system.
Thank you very much
Peter
Hello,
Thank you for purchasing Comedy Club.
Regarding your question.
this template is only works on Adobe Muse, and i never know how Muse template can installing on Joomla. if you want to use this template, my advise please use Adobe Muse, for more detail product you can visit in here. http://www.adobe.com/products/muse.html
Kind Regards,
Rom
Hello Rom.
Thank you for answer. Unfortunatelly I was thinking that I’m buying joomla template (I bought many templates from envato market and all were supporting joomla). I don’t know use Adobe Muse so I would like return back template.
Please, can you help me how to do it correctly ?
Sorry for troubles.
Peter
Hi
I have tried to install the template but I get the message “The package could not be installed. The theme is missing the style.css stylesheet”. Please assist.
Hi,
Unfortunately, this template is not for WordPress. you need Adobe Muse apps to open and use this template. for more detail about adobe muse, you can visit here. http://www.adobe.com/products/muse.htmlRegards
I wrote a msg. sevrel weeks ao about theis puchae was a fail. What happend with that? i use WP, and did not see this not was WP. When do you return this purchase?
Hello. I have a problem with installing your theme Comedy Club. Wordpress wrote that there is missing file “style.css”. What is the problem? Where can I get it? Thank you.
Hi,
Such as the title and item description, this template is only for Adobe Muse App, cannot installed on WordPress because this is not WordPress Theme. If you want to using this template, please use Adobe Muse App, and no code required for editing and customize in this template. for more detail you can read on here.http://www.adobe.com/products/muse.html
Regards
YR
How do I install the theme? When I use the normal install method it says “The package could not be installed. The theme is missing the style.css stylesheet.” Please help
Hello,
I hope you’ve read the item description before purchased. this theme is not for WordPress, this theme is only use for Adobe Muse. so if you want to using this theme, please try using Adobe Muse software. for more detail about Adobe Muse.
Kind Regards,
Rome
Thank you for responding so quickly. No offense, though… the video tutorial is nothing but how to setup email on your hosting and then enter the email address on the contact form. It does not answer or address my issue.
My issue is that the form will not work. Two separate times now for the past two days I spent on the phone with Godaddy support. Everything is setup properly on their end – and on my end. Still, the email form will not work. I get “server encountered an error.”
I also cannot change the favicon to my favicon. When I update the favicon in the program (Site properties > Content > Favicon) it does not update on the site.
I am thinking the code in this template is somehow altered. Since I am not a coder (the reason I am using Muse in the first place) I find this extremely frustrating.
Again, I spent the last 2 days trying to get functions to work on this template that should have been accomplished in less than 5 minutes. I am now regretting purchasing this template.
So, again… do you know why this contact form wouldn’t work even when (according to numerous people at Godaddy) everything is set up the way it’s supposed to be set up – but, still, no email is received, no matter what email I use. And no, there is nothing in my junk folder.
Secondly. Why can’t I update the favicon via Site properties > Content > Favicon?
Thank you.
Tara
Hi,
For the issue with “server encountered an error”, that means the email that you configured the email form is not actually on godaddy server. So, if you put the form to be hosted with godaddy, then you’d need to use an email address that could be used from the server example “webmail” email@yoursite.com (like my video tutorial). you can’t use email address from Gmail or another email server except from email godaddy server. Have you tried my demo tutorial? read more articel in here
and for Favicon, you need to open “A-Master Page”, then change the favicon in there (Site properties > content > favicon). not recommend to change in homepage.
Be sure after you’ve done with editing template in Adobe Muse, you’re publish the file with “publish with FTP or Export As Html File (the upload manually into your cpanel godaddy)”.
if you have questions, don’t hesitate to ask
Kind Regards,
Rome
Hi There, I am using the Muse theme but cannot get the contact form to work at all. I was on the phone with Godaddy support yesterday for hours and… apparently… everything on their end is set up properly on their end, but still the email sent from the contact form will not go through.
Currently, the site can be seen at dacktyl.com (it’s a work in progress) .. PLEASE can you help me? I’m pulling my hair out over this for 2 days now.
Thanks, Tara
Hi Tara,
For your issue, if you’re using third party hosting service like (godaddy,hostgator, and etc), you can watch my tutorial here for how to setting the contact form in here.
Kind Regards
Rome
Hi, I where is the contact form configuration file(s) located?
Hi Cyberbulk
Regarding the questions, for configuration the contact form, you can editing with select/click the widget contact form in adobe muse. when you have selected it, you can setting your email, form name, or add more options form.
Kind Regards,
Rome
Any idea on when the wordpress version of this will be available? thanks
Where are the images for the slideshow stored?