192 comments found.
i want to get this theme as soon as next week… quick question, i wanted to include whatApp chat so that clients can chat with us directly. is it possible to get that feature. thanks
Hello,
You can install plugin and it is free.
Thanks
Hello i want to know the rigth configuration to use this theme elementor does not work properly when i install the theme
Hello,
The element work fine on php version 7.x.x
Thanks
Hi there -
When we cover a Full-Width Section with an image, it is not responsive on mobile. You only see part of the image. How can we get a full width image to be responsive on mobile?
Hello,
Have you configured Background Size – Cover?
Thanks
Yes it was on cover, I just fixed it, I noticed that there were separate mobile settings and the mobile has to be on “contain” in order to display the full image. Thank you!
Thank you!
Hi, I wonder if you could tell me where the demo folder is please and how I download it. Apologies if this is very basic but I’ve just downloaded this and am unsure as I’m a total novice but I love the look of the theme. Thanks in advance
Hello! i want install the demo page 3, but i can’t do it. could you help me please? thanks
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, I can’t create popup with elementor. Gives the_content error. It says that the theme does not have. How do I create?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hey, installing your theme – when I go to load Demo data I only get the option for one demo (the green/white one) – where can I load the data from the other demos?
thanks.
Hi there,
When you have installed the demo data, the site includes 6 home page and you just need to choose the home you want. Please see screenshot: https://prnt.sc/vhpd86
Thanks
Good Morning, I’m working on Your Alico Theme, Once I have chosen the “Header” I tried to change the logo and the image header but it didn’t appear. I can upload them but the image and the logo didn’t appear.
I have also some problems with the header reguarding the button link to the social media. I put the social media link in the settings, but the button didn’t work. It seems like the header is not responsive reguarding the logo, images and button link. For the rest the theme is working well.
Waiting your response.
Regards Guido
Hello,
You may have missed out on these options. Please see screenshot: https://prnt.sc/vgrusd
Thanks
Hello, we didn’t have the option Custom Layout (On/Off) on that page. How can we change the logo?
Hello Can we get all the images used in demo?
Hello,
Yes, you can use images on demo.
Thanks
Hello,
I still don’t understand the problem? means you want to click on the plus sign instead of on hover?
Thanks
I dont have plus sign , plus sign isn’t showing in menu. How can i put plus sign in menu?
The plus sign is only displayed when you have a sub menu. Thanks
thank you
Hello, Is your theme still well maintained? I would like to work with it but I don’t want to have an update problem in a few months or years
Hello,
Theme is still updated every month.
Thanks
how can i change the text on the top bar, i have changed in the theme options but the text “COVID-19: We’re providing a 15% credit on all personal auto policies.” is still there
Hello,
You can find option for the problem here. Please see screenshot:
- Theme Option: https://prnt.sc/vdpr6b
- Page Option: https://prnt.sc/vdpri4
https://prnt.sc/vdprn3Thanks!
Thank you !
Hi, Can i get elementor code?
Hello,
What code do you want to get? I still do not understand?
Thanks
I chose the template and the “home6” page, I can’t change the logo even though I choose a good “header”.
I have set “home6” as my home page. I can edit. I cannot edit the logo.
Please help me change the logo. Where should I change?
I know these options very well. I have changed them many times. I still have a logo with “demo theme” though.
Write to me in a private message. I’ll send you access if you want. Thank you.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi,
I have a several error report on edit page/post in admin area:
Warning: get_object_vars() expects parameter 1 to be object, null given in /home/nataliah/domains/nataliahelp4you.com/public_html/wp-content/uploads/redux/extension_compatibility/Redux_Extensions_extended.php on line 8
Warning: Invalid argument supplied for foreach() in /home/nataliah/domains/nataliahelp4you.com/public_html/wp-content/uploads/redux/extension_compatibility/Redux_Extensions_extended.php on line 8
Do you know how to disable this error monit?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
I already try to install w3 total cache and still super slow. I want to minimize redirect image from your site also So, kindly please advice, thankyou
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
hi dears,
i have very bad problem in elmonter i cannot edit on my site could you please fix it ?
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hi, Is it possible to adjust the site width globaly for all pages and posts ? Kindly, Olivier
Hello,
Option is not available.
Thanks
I really need your help. It’s been almost 2 days now and I have submitted a ticket and comments here asking for help. If I can’t get help, I will request a refund. The theme is not looking like the demo. I already spent time deleting and re-uploading the theme. If I can’t get help, then I don’t want the theme. I will go somewhere else where I can get support and not deal with a faulty theme. I won’t spend time going in dealing with a company already giving me issues. If I can’t get help, please refund me and i will deal with another company.
Hello,
I will check your ticket now. Sorry for this delay!
Thanks