3288 comments found.
Hi how you doing?
Inside the “Custom Print” demo there are two divider for each title and I want to change both of their colors but I can only change one Is there a way I can?
Thank you in advance 
Also how can I change the product colors so it won’t be green and orange?
On the “Winter Shop” the cart in the header is glitching and in the about us page it the cart goes under the content the “Wishlist” button doesn’t work same for the account button
On The Book Store demo the cart in the header is glitching and goes over the content all over the site can you please help?
Thanks 
it goes under the content on the product page and on the shop page
Regards
already did
could anyone help me?
it’s been 2 days already and no one is helping me
Hi there, I am so sorry but we could not find any tickets from you. Can you please make sure that you send a ticket on our help center and give us your ticket number the help center link is http://help.averta.net/
are you sure? because someone did answer me but then ignored me after
Can you please give us the ticket number, that you are talking about?
1352261940
?
Hi, sorry for the delay, we checked that and replied already, the point that we could not find that was you did not sync your envato account with your support account which we did that for you.
By the way please follow your ticket and do not worry we try our best to help you 
Ok So I have waited for 16 hours now could you please help me? the ticket number is 1357673442
Please help
Hi again, Please follow your ticket we replied already
Speed of your demo in gtmetrix is not good , please improve it. All demos rate is F or E!
Hi, yes gtmetrix changed their methos a few days ago and we are working on this right now. It will be fixed soon
Well, is the plugin Elementor license included with this theme or I’ve to purchased separately? Can you please explain the issue? Thanks.
Hi, well we have added our own elements to Elementor Free and we only used Elementor free and our own Elements on all the demos, so you are not forced to buy Elementor Pro and it is totally up to you while we recommend you to buy Elementor pro too, if you need since that is a good plugin.
Regards
Not recommended to buy. They have put watermark on the demos and you will have to buy a subscription plan from envato elements to remove them. I need a refund please. That’s bullshit
Hi,
This theme is really nice and full of beautiful demos.
Now, I need to modify the slider with our own photos. can you please provide me the PSD or design of slider https://demo.phlox.pro/business-2/?utm_source=phlox-free&utm_medium=dashboard&utm_campaign=demo-importer&utm_term=57
I just need that grey slider in high resolution.
Regards,
hi, Any udate?
Regards
The best support ever! Responsive, helpful (with many tickets so far) and very kind. I recommend the themes, very customizable and up to date in develpoment area and design. Will buy another licenses for sure!
Do not recommend purchasing this Theme. Full of bugs And in support I received an answer of “This is your (My) problem …”
I like the theme, its very beautiful and elegant .. but before purchasing i want to make sure that it is fully compatible with WPML and its easy to custimize and add ARABIC language .. it seems many people noted that its not .. which is a problem for me as i need arabic language for the site in addition to English.
Hello,I want to buy it now please confirm if all the images are included in the themes or not.
Hi, no the images have watermark, and if you want to use the images with no watermark then you need to have Envato Elements subscription, this link shows you the details https://docs.phlox.pro/article/180-imported-images-watermarked
Regards
Hello, I have a question about the wine demo – is it possible to have a sticky menu on the page? Thanks.
Hi, not only menu the header, there is an option for sticky header which you can use that
The averta team was extremely helpful. I was having problems with my mobile buttons working on my website, and the support assistant solved the issue within an hour. She was nice, fast and efficient. I would totally recommend this developer and the phlox theme. You made my day!!
Hi, we are happy to hear that.
Thanks for recommending Phlox
Theme looks different in Chrome than it does on Safari, need help!
Regards
Hi, Now the gtmetrix has updated its testing system, how long before you will update this theme?? If not then we will choose other theme bcoz the current speed on gtmetrix is horrible!!!
Hi, we are aware of that, since the y change their methos about it, we are working on that. Thanks for letting us know
how soon u going to do this, else i have to switch to a better theme. The gtmetrix score is dreadful!!
?
May I ask you to submit a ticket on our help center and provide us your website url there, this way we can help you better
Let us know
Hi, there is an error with your timeline posts widget. Clicking the load more button triggers an error and has no effect (the animation keeps running without ever loading the next posts).
It’s a 500 internal server error related to admin-ajax.php. I tried resetting the htaccess, deactivating all plugins and updating the Phlox elements plugin to no success
Hi. We have checked this and we can confirm that under normal circumstances, the timeline widget is working fine. The error you mentioned is a general message and needs further investigation to find the real source of the problem.
Please head over to our help center and submit a ticket. Our support agents will help resolve this. http://help.averta.net/Hi, i tried to deactivate my license
NEVERMIND! i succeeded to deactivate myself. Thanks!
I have been using this theme for sometime now, my support expired so sorry for posting here, however, I hadn’t needed to use the Blog function until now. I changed the title of my ‘All Posts’ page but it is not changing the title when viewing the page to the new title. It still shows ‘All Posts’ even though the url and page name is different.
Hi there, long time no see I am sorry but we tried to check it from your site while we could not find the issue there. we need to have more details about your issue so May I ask you to extend your support and submit a ticket there also provide us a temporarry account to your WordPress there?
Let us know
I believe that you don’t provide images those are used in the Demos, means images are still there but watermarked. I need to purchase those image, agreed but what if if I want to use my own licensed images . Some images are not replaceable through Elemetor
Hi, please note that all the paid images are from Envato Elements and if you have its subscription then you can sync your account and then all the images will be imported without watermark, cool right? and if you want to change the images yeah then you can simply change the image you want since all the demos are using Elementor page builder
Regards
Hi there. I hope all is well.
Im interested in buying your theme.
I have a question.
Can i import pre designed pages, for different internet marketing services? Then edit them.
Thank you
Hi,thanks for your interest. May I ask you explain a bit more? I could not understand
Regards
I understand i can download the demo theme you have. I get that. What i’m asking is can i download extra pre designed pages, after i download the demo. Pages that have already been created for different niches, such as a web-design service page, or SEO services or other services on offer.
Also… On your services page here – http://185.116.161.162/demos/marketing-digital-2/services/ can the services on display, be click-able tabs which explains more about the services clients can buy?
I think this can answer your question.
about the service question, I would like to say that is a page built by Elementor Page builder so, you can edit that if you are familiar with Elementor, which I am not sure you are.
Please note that you need to be familiar with Elementor and WordPress to get what you want from Phlox.
Regards
demo importer gets stuck every time, step, tried with media, no media. reset wordpress installation. all php to latets, upload size. execution time, etc…. any ideas what else could it be ?
this way we can help you better
Regards
Is your theme completable with Cloudflare system?
Theme and plug-ins update is always free of charge after the 6 months support?