450 comments found.
please how can you support me to apply this theme to my domain
Hi, In your domain if already install WordPress just upload theme and active it. After active install necessary plugins and demo data. See video here for details https://www.youtube.com/watch?v=tkThkOz4Ygk&feature=youtu.be
An error occurred while fetching file from: https://tadrebcom.com/wp-content/themes/educavo/ocdi/learndash/educavo-widget-ld.wie! Reason: 404 – Not Found.
this is the error please if you can remotely solve it to me
still no support
Today our weekend we will check at our morning. Please bear with me some more hours.
please check my site by email
Okay
Hi,
Is it possible to hide items in the Teams Section? for example the Quick Contact, Experience and Skills? i just want it to be very simple.
Thank you,
Yes you can just remove this info form each team member edit section from admin.
Have a plugin you need to pay for after purchasing the template?
If you use LearnPress you don’t purchase plugin but If you want to use learndash you should purchase your own license.
I am facing problem while importing the demo data. Below error is appearing.
An error occurred while fetching file from: https://www.fortefactory.com/blog/wp-content/themes/educavo/ocdi/learnpress/educavo-content.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.
Please tell to host active cURL then you can try again.
now the kitchen media failed to import:
You can add your own images in this if any missing image.
It has not imported data and styles correctly. You can check https://www.staging6.thestartupshive.com/home-2/
Please help
Send mail to our support with access so we can check it.
The text animation on the slider starts to late on the Life Coach demo. I want it to start the same second the site opens up. How to change this in Slider Revolution?
Send mail to our support with site URL with access.
Also missing is integration with the Paid Memberships Pro plugin for subscription payments. is it foreseen in the future?
Sorry this plugin not free with theme. If you use it you should purchase it. Thanks
yes sure, but the theme is not yet compatible with this plugin, what I ask is if it will be made compatible in the future
We will try to make it compatible. Thanks
great, hope it is done soon so that it becomes perfect
Hi, send mail to our support with site URL with access.
email sent waiting for your reply
Okay we will check it.
thanks you solved my problem very quickly
You are welcome sir. Thanks
Hello. How can you assign a lesson to a Course? I am not able to do this. And curriculum tab of the course is empty
I found how, don’t bother anymore. But please tell me how can I translate Duration (week, day …) on course page
Please use loco translate plugin that will help your theme custom text.
Loco Translate doesn’t transate that fields. I have tried both themes language files and plugins language files. Course duration (week, day) from course page cannot be translated. There are no filels in the PO files to be translated.
Send mail to our support with site access we will check it. Thanks
I am facing problem while importing the demo data. Below error is appearing.
An error occurred while fetching file from: https://www.fortefactory.com/blog/wp-content/themes/educavo/ocdi/learnpress/educavo-content.xml! Reason: http_request_failed – cURL error 60: SSL certificate problem: self signed certificate.
That’s you server issue. Tell to host enable cURL from hosting service.
Thank you for the quick response.
I don’t see any info regarding quiz.
Please go here https://keenitsolutions.com/products/wordpress/educavo/courses/fitness-development-strategy-buildup-laoreet-malesuada/?tab=tab-curriculum This is free course you can enroll and you can check quiz also. Thanks
Hi! The Facebook icon for the footer widget just appears as a rectangle. I’ve moved it to different widget areas and it is still a rectangle. Is there an update needed?
If you show itat footer area anywhere it will be always rectangle. Do you want any change for this ?
I would like the Facebook icon like it shows in the demo, please. The Twitter and LinkedIn icons show up, but the Facebook icon does not appear; it’s just a blank rectangle.
Following up because the Facebook icon is still appearing as a blank rectangle, not the Facebook symbol.
We fixed this issue. But we will check again sir. Thanks
Yes, please check again because it’s still appearing as a rectangle on my site and I’m getting very frustrated.
Okay we will check now. Thanks
Please check now.
Hello. Can’t import DEMO LearnPress. Error: error (503). Please help
Please check your PHP configuration:
Many issues that you may run into such as: white screen,400 error, 500 error, demo content fails when importing, empty page content and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own using cpanel, or contact your web host and ask them to increase those limits to a minimum as follows:
Max_execution_time 300
Memory_limit 128M
Post_max_size 54M
Upload_max_filesize 128M
Ok, thanks. I will check this.
Welcome
Hi! How do I change the default orange that is showing on the LearnPress components on the site? I’ve added my global colors to both Educavo and Elementor, but the course icons and buttons are still showing as orange.
Can please send me mail to our support with site URL and access so we can check it.
Hi, i was trying to change the footer logo but failed. I upload it and saved the settings (in theme option settings) but the logo hasn’t change (still using Educavo’s logo). How should i do it?
Thank you.
Hi go to page edit option then has option for add footer logo just remove form page it will get form theme option.http://prntscr.com/vqehzu Thanks
where is the page edit option button? can you show me?
found it, sorry. I rarely use the guttenberg or the built in page editor
Okay thanks
Hey there, I recently discovered your theme and I was waiting for a black friday discount. Will there be a discount anytime soon?
Sorry, wrong theme 
Sir, I sent a email to you on yesterday regarding Demo Content Import. I am still waiting for your reply. Please get back to me soon
We are checking. Will get back to you soon. Thanks
Sir, Its more than 48 hours, I am still waiting for your replay
Sir, Its more than 48 hours, as you mention “This author’s response time can be up to 1 business day.” I am still waiting for your replay
We replied all mails can you check your spam? Also your use show you don’t purchased our theme. Can you tell me which user name you send to mail. Also send your purchase key with mail
Sir, i have not received any email regarding solution of problem but received other emails like when you replay to our comments. Now 72 Hours Over but problem is not sort out. Very very slow response of a basic issue. its Vrts username with this username we buy theme. in my first email, i gave you all purchasing detail. So i wast three days to only install theme demo and dont want to waste more time. Please refund our amount so i can buy better theme from better author
Can you send us mail again please? https://themeforest.net/user/rs-theme#contact from this link we will check your issue right now. Thanks
I gave you 72 hours after that we decided to move other theme.Why you are waiting till, customer leave hope in you
We have checked today also. We have seen all mail we replied. I asked you several time mail subject or email give to me find your mail to check double. Thanks again
Hello again! How can i hide all of page header’s except main page?
Can you send screenshot which section you want to hide?
Every page and posts edit you will get option for banner hide. Please see it http://prntscr.com/vnprla
Send mail to our support with site access we will help about it. Thanks
Hi.When I going to install woocommerce is not installed. Getting error -> The plugin does not have a valid header. Could not create directory. woocommerce/packages/woocommerce-blocks/assets/js/base/hocs
WooCommerce directly install form wordpress.org. If still issue form install plugins you can download WooCommerce plugin and install it manually. Thanks
Actually, I need to include tutor LMS with this theme. But I cant do it. I use following methods 1st method- At first I installed the theme and after that installed Tutor, But getting error from woocommerse even upload manually. 2nd method- At first I installed Tutor and woocommerse after that installed your theme, Also getting error from redux and slider evalation plugin .
Also, I want to know that whether I can use demos with tutor LMS.
Tutor should be work but our custom courses addon don’t work with tutor. We will add Tutor demo with custom widget soon. Thanks
Thanks for your helping. I am try again install a theme with all plugin( default installation way), Also getting plugin error. I try to install manually also.
Please find the Image URL.
https://drive.google.com/file/d/1VzMaudCZhYeuA3qrGij_QdtPdFpOlvob/view?usp=sharing
Please help me.
Send mail to our support with your site URL with access we will check it
I already send now. Thanks.
I all ready send required data to your support email. Thanks.
Hi, How to translate a template? .POT file when trying to write to Poedit, shows error “duplicate message definition”. In fact, the first 50 words are doubled, although the references are from other php files. I don’t know what to do with it.
Please use loco translate plugin. It will be work.
Hi, I’m thinking about buying this theme but i have a question. Is there a news section available for the homepage? i want to make so it would be visible to the viewer when they visited.
Thank you,
Hi, home pages already has news section. http://prntscr.com/vm06pf There has lot of option and style so you can show it more way and If you want to more posts you can do also.