181 comments found.
good morning I find it difficult to access the Theme Customize area and using Elementor to edit Zegen template it is not loading please help to resolve it thank you
Submit ticket with admin login details will check it quickly
Eu comprei o tema do wordpress da igreja Zengen.
Há um bug no seu tema que não permite que eu mude o logotipo e a pagena inicial da página inicial por causa do bug.
Please submit ticket here https://zozothemes.ticksy.com/ with admin login details and screenshot of the issue…
deu tudo certo muito obrigado
ok
Hi, i have a couple of pre-sales questions: -Can the video pop up and video page integrated with youtube hosted video sermons? -Same for music/sound hosted soundcloud files? (mp3 player on page) -Also, all the colors (like red etc) can be changed in custom colors?
Hi,
1. Can the video pop up and video page integrated with youtube hosted video sermons? Same for music/sound hosted soundcloud files? (mp3 player on page)—> We can integrate only direct custom videos.
2. all the colors (like red etc) can be changed in custom colors—> We can change via child theme in style.css file.
Thanks, zozothemes
Elementor and Zegen Core Incompatible. Please update theme and plugin
Please update theme and plugin sure it will work
Hello,
I am having issues importing the demo content for this theme. Can I have some assistance please? The demo button doesn’t seem to work, neither does the XML file.
please submit ticket with admin login details will import demo for you…
I submitted a ticket, please check.
sure checking on it…
Its asking me for token.. where will that be found
1. Click on this Generate A Personal Token link. IMPORTANT: You must be logged into the same Themeforest account that purchased Egovenz If you are logged in already, look in the top menu bar to ensure it is the right account. If you are not logged in, you will be directed to login then directed back to the Create A Token Page.
2. Enter a name for your token, then check the boxes for View Your Envato Account Username, Download Your Purchased Items, List Purchases You’ve Made and Verify Purchases You’ve Made from the permissions needed section. Check the box to agree to the terms and conditions, then click the Create Token button
3.A new page will load with a token number in a box. Copy the token number then come back to this registration page and paste it into the field below and click the Submit button.
4. You will see a green check mark for success, or a failure message if something went wrong. If it failed, please make sure you followed the steps above correctly.
Also check in registration page we explained all above steps…
Thanks,
zozothemes
the import demo button doesn’t work submitted a ticket already
o will check it out…
Hi, the import demo button dosnt work
Submit ticket here https://zozothemes.ticksy.com/ with admin logins will import demo for you….
I have tried twice now to install the full demo and structure as it is on the site but I have not been able to do that. It only imports the content but the page structure, logo and menu are totally out of place. Can you guys help me with this asap?
Where to insert the charity plugin?
In plugin section. Its simple just one client installation. Thank you.
Hi
How to do the donation configuration? I.e 10,20,30..
I changed the logo but not reflecting on homepage but other pages are okay. Please help!
Hi we added different home variations and header variations. So if there header different from other default we can manage in particular page itself. Go to Home Page – page editor at the bottom you can see options to manage header http://docs.zozothemes.com/wordpress/page-option-header-nav-bar/ here you can get step by step guide. Hope it will be clear. Still need assistance please contact our support center with your website login details. https://zozothemes.ticksy.com/ thank you 
Pre-sales question: when I bought this theme, will I get the Pro Version of Elementor? Thanks
Hi for pro version you can to pay yearly but I our theme we created our own shortcodes. So I think you no need default Elementor pro and pay for renewal. Thank you.
I have changed on customizer setting ej color, fonts size, logo but after saved it all is missing. I wonder what is going on!
They rate this theme in top 10 of Church themes for wordpress sites. That is amazing. https://medium.com/best-wordpress-themes/best-themes-for-a-church-website-95c4d19ba8cc
That’s great! yeah it’s a awesome theme you like when you use it. Thank you.
Hello, Is this theme using The Event Calendar by Tribe Events plugin? I need to upgrade my site that has a lot of events and these events are entered by using The Event Calendar plugin. So I need a theme that supports that plugin.
Yes theme was compatible with Event calendar plugin…
Hi, do you have a sample page where I can view the testimonials element? Thanks!
Do you have any other questions please let me know. Thank you
Could you please fix some bug in this theme? If I save the header customization, and did further settings again and saved, the previous one will be reverse.
Another is I can’t change logo on the Homepage as well.
Please I need steps on how I can get this done myself and not you doing it for me.
Hi please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/ and provide you the resolution. Thank you.
Thank you. The logo issues solved now. Check support for the first issues yet to be solved.
ok
How do i change the Donate Button URL on my theme www.victoryinchrist8.org
Hi http://docs.zozothemes.com/zegen/index.html#customizer_settings_header_header_nav_bar you can change the button URL in custom text 1. Still need any help please contact our live support or post the ticket in our support center. Thank you.
THEME super but where is button DONATE for translate? and PSD LOGO ?
And now : Header – General Header – edit TEXT, public and the slider has disappeared
golgota.pl ….. half the page has disappeared
ach uninstall and new,. shit
ok uninstall and now button DONATE is blue… ? my god. where is problem ?
where is the problem ? the site now works normally but if I take it, adjust the site so I can see everything without sliders
ok will help you, submit ticket please…
I purchased Zengen church wordpress theme.
There is bug in your theme it’s not allowing me to change logo on the Homepage because of the bug.
Here’s the Link to my website: www.eehq.org/
if you want proof.
Hi please can you post the ticket in our support center with your website login details to check it out in https://zozothemes.ticksy.com/. Thanks