238 comments found.
Hi, are you guys going to update your theme soon?
Yes, we’re in the process. If you have any issue, send it via the Support tab. Ours supporters will try to check it and help you. Best regards
Hi, has this theme been updated to the WooCommerce updates? I am getting errors with Woocommerce. Thanks
Hi, please send your support message via the Support tab. Our supporters will try to check it. Best regards
Hi
Buddypress was installed and when I went to the BP profile section it gave me a 404 not found error
Hi, please give us more info via the Support tab. Our supporters will try to check it. Best regards
Hi
I’m currently working on a site that I bought your theme about a year ago and there’s a bug that I can’t fix.
Buddypress was installed and when I went to the BP profile section it gave me a 404 not found error
Hi, please use the account which purchased our theme to send support message via the Support tab. Best regards
Hi, I order your theme and I have this version:29/04/2018 – 2.0.0 If I want to update, can I update directly with the last version? Regards
Hi, you should backup all code and database before update the theme and included plugins
Hello good day pre-purchase question:
I have seen that it is necessary to purchase the add-on separately so that users can create events, right?
On the other hand, do I need the events to have a place of origin and an end place? it’s possible? and that the map shows the route that is possible? No custom jobs? Thank you
Hi, thanks for your interest. You can let user create event in admin, but you will need an premium addon to bring them to the front end. You can try The Event Calendar free plugin to understand how it handles the event management. Best regards
OK perfect.
and the map is possible?
Basically what I need is for clients to publish events, under some type of payment and the event includes a starting place and an end place. like a bike route. and the event map shows that route.
is it possible with your theme, even if it requires additional payment plugins?
I think you need to build a custom map on Google map to embed to the event, all info can be show in event content.
Does this theme support functionality on maps “Near me”? If not, could I add a plugin for radius filter?
Hi, you can get the Event Calendar Pro to have location search feature: https://theeventscalendar.com/knowledgebase/k/events-calendar-pro-location-search/
Hi there. Wondering if https://www.smartlook.com/ could work with your theme. And are there any options for me to take certain users depending on their rol, to see a page and not others. Could you please answer asap!! We need to answer our customers on friday the 28th of august. Thank you!!
Hi, we think smartlook will work with any site as it’s made to do that. And you can use an user role plugin to retrict page, post, content as you want. Best regards
view this in your mobile https://www.asifaindia.com/event/animation-in-anotomy/ you can understand.
Please suggest me the possibility of hiding page header for event, post, page, or any pages…
Hi, our supporter has replied your support ticket, please check your mail box. Best regards
Exclusively in event page it is looking very disgusting
Hi, our supporter has replied your support ticket, please check your mail box. Best regards
In the Mobile theme is top of the body content is mixing with head. Exclusively in event page it is looking very disgusting. Please suggest me the possibility of hiding page header for event, post, page, or any pages.
view this in your mobile https://www.asifaindia.com/event/animation-in-anotomy/ ou can understand.
Hi, our supporter has replied your support ticket, please check your mail box. Best regards
Hi! there was an Threat name: Trojan.PHP.Base64.gen.361 found in wp-content/plugins/applay-showca/.../ot-functions-admin.php. Is there a way to fix this?
Hi, you should check your computer first. Envato does not allow any Trojan in our upload file. You should try again on another clean computer. Best regards
Can this be used out of the box with elementor shortcodes – and do I need to add any additional plugins/calendars to make it work? I appreciate the Google Map API, but does it come with a Booking/Calendar etc built it, and would it be okay with Paypal integration rather than WooCommerce?
Hi, you can use it with elementor but you have to enter the shortcode manually. You can use the theme without calendar plugins, but you won’t have event features. Woocommerce is the best sercure method to intergrate Paypal. Thanks
This theme just got hacked. Please release an update.
Please send your support message via the support tab. Our supporters will check and help you. BTW, your support period has end one year ago. Best regards
I’m aware the support has ended, I simply was letting you know that the theme have gotten hacked. Once disabled it the site came back online. Do we get a fix for that?
Maybe just a compatile issue, please send more info via the support tab, our supporters will check it. Best regards
Hi, I have a problem:
In the “top Navigation Tabs” does not accept me to put the icon: fab-fa-whatsapp
That I have to do? or what lines of code do i have to change
Hi, thanks for using our theme. Please send your support message via the support tab, our supporters will try to check and help you. Best regards
Change I made changes in post slider shortcode without making changes in original files?
Hi, please send your support message via the support tab. Our supporters will try to check and help you. Best regards
Does the theme offer direct event ticket sales thru woocommerce? I don’t see Event Tickets Plus included.
Yes you can sell your Woocommerce ticket, we have an option to show the cart box in event
Is there an option to test that?
This is the demo of Woocommerce ticket: http://demo.leafcolor.com/conferencepro/event/mobile-games-battle/
Hey Team,
I loved the theme, Looks really amazing but before purchasing I have following queries:
1. Is event pro plugin provided with the theme or do we have to purchase it separately 2. Does user have dashboard for frontend edit of events or list of events. how can I check the demo. 3. Are there any option to add checklist on events page. 4. Do we have rest API for the theme and plugins?
5. Even let know if we can add custom fields to display on single page as well as listing page
Hi, thanks for your interest. 1, no, they do not allow any themes to include their pro plugin. 2, it’s available in Community event addon, you can purchase if you want https://theeventscalendar.com/product/wordpress-community-events/ 3, you can use shortcode to add list to event content. 4 Rest API is available via WordPress, it does not depend on theme. 5, you need to do some customization or using a plugin to achieve it. Best regards
Hi, I’m interested to buy this theme. Is there a possibility of integrating the Tickera (https://tickera.com/) ticketing system? And is there a 14-day refund policy if the theme doesn’t suit our requirement? Also, will it be possible to check out the Wordpress editorial with a demo wp-admin account?
Hi, our theme is following WordPress code standard which means all plugins can run normally. But the plugin might not follow the theme’s style, you if you use Tickera. We only follow the Envato refund policy https://themeforest.net/page/customer_refund_policy
Actually, one of our key requirement is to have a ticketing system which comes with smartphone apps for iOS and Android platforms to check in attendees on larger events or events without Internet coverage. Which ticketing system integration is there by default in this theme? We can then check if that ticketing system can be extended with other Wordpress plugins to support our requirement. Because it’s really important for the ticketing pages to be in sync with the theme style.
Hi, our theme is compatile with The Event Calendar & PRO, they have ticket addon with QR code verify here: https://theeventscalendar.com/wordpress-event-tickets/
