21578 comments found.
Hello!
I still not buy your theme, but I already have this in my cart.
I was wondering about the customization options that bakery has. in your theme it’s possible to add classes to elements that already are in the pages? for example add some class to a button or a textbox.
I’m asking this because I bought a theme with the “bakery” plugin but this option to add classes wasn’t. the customization was so hard to complete and the unnecessary elements were a lot! I know that bakery adds this kind of elements as well, but not a hundred divs to a simple label…
Well, I would like to know this part of customization. I read that your theme has the compatibility with WPBakery, so this description will be possible?
thanks a lot for your time, I’ll waiting your reply. (https://pasteboard.co/JBQn7FK.png)
Hello! Yes, the custom CSS class field is available https://www.evernote.com/l/AnSCtRtXR7VBKa9ZOoEne_38H-uH68t0zDk 
nice! thank you for the information!
You are welcome )
Hi, in the download package are the wrong, oudated files! 9.3.1 is not inside! Please correcting this. Thanks
Hello!
The version on the theme on ThemeForest is usually lagging behind the one on our servers. This is done because of piracy concerns 
You can update the theme to the newest version via the Dashboard > Updates screen.
Portfoli page I use “Show name / date ordering” when try to order A to Z it doesn’t work properly for Turkish (latin-extended) chracters. For example charecters like ç,ş, listed top of the page which isnt correct. ç needs to be after c , ş needs to be after s.
Hi! You can try editing categories slugs (not names) and replace ç with c, and so on.
These are not categories these are portfolio items
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
thank you
Hi there, why the version I’ve installed is 9.3.1 and the version I’ve downloaded just 10 mins ago after the update mail is 9.1.2 ? Thx a lot
Hello,
The version on the theme on ThemeForest is usually lagging behind the one on our servers. This is done because of piracy concerns
As you’ve correctly noticed, you can update the theme to the newest version via the Dashboard > Updates screen.
Can I use it to set up various websites for my customers? Various website and various customers.
Hello,
No. All themes on ThemeForest require 1 license purchased per each 1 site you build: https://themeforest.net/licenses/standard
Hi, Yeah 1 for 1. I mean if the theme can help me set up various website, juast like foreign trade/online market/coporation/designer website, etc. I need a theme for various customers. I dont want cost too many time to choose theme.
Hi,
If you are asking will the theme fit different purposes to build entirely different websites, then YES, it will
The SVG logo in the menu, doesn’t it work?
Hello! Please refer to our Knowledge Base, it is really helpful https://support.dream-theme.com/knowledgebase/svg-logo/
I found and it worked
thank you
Always welcome
Hi Dream Team
I am using Imagify to server webp images on the site, which works fine, except when I activate Images lazy loading on the theme settings, then only portfolio features images do not load.
Would you be able to assist me, with fixing this? The portfolio feature image code changes from as follows
Before Images lazy loading is activiated (Loading):
<picture class=”preload-me” title=”Banking-Brochure-2”>
<source type=”image/webp” srcset=”https://cathexisvideo.com/wp-content/uploads/2015/09/Banking-Brochure-2.jpg.webp 600w” sizes=”600px”>
</picture>
After (Not loading):
<picture class=”iso-lazy-load preload-me iso-lazy-load” title=”Banking-Brochure-2”>
<source type=”image/webp” data-srcset=”https://cathexisvideo.com/wp-content/uploads/2015/09/Banking-Brochure-2.jpg.webp 600w” srcset=”data:image/svg+xml,%3Csvg%20xmlns%3D’http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg’%20viewBox%3D’0%200%20600%20400’%2F%3E”>
</picture>
Warm regards Mark
Hi Mark!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Thank you, will do
How do I update Slider Revolution to 6.3?
Hi! Thanks! We will release it soon!
Hi guys, just a quick question, how to hide the header menu? because i disabled all the menu of your corporate demos, but i still see a menu header, so i want to disable all the row, i tried to add css code to hide it but still there, can you help? thanks
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello team. I think as others have pointed out WP Bakery 6.4.1 had issues and a fix was developed by them and deployed a few days ago (6.4.2). Can you please confirm when you intend to push The7 WPBakery Page Builder 6.4.2 ? Thanks a lot.
Hi! Thanks! We will release it soon!
Hello!
Thank you for creating such a great theme!
Quick question – is there a way we can override theme typography settings with Elementor Pro Global Fonts?
Thank you! Looking forward to hearing from you.
Sincerely, Kate
Hi Kate!
We are really glad you enjoy the theme!
Could you please submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi DT – purchased second licence last night, but having issues importing pre-website theme for Online Courses? Any advise
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it. don’t forget to make sure your server parameters meet theme needs, under The7 -> My The7.
Thanks!
Hi DT, I’ve in deep into the The7 template the last couple of days and was wondering how to change the arrow icon on the Quick Links widget. The arrow seems to have a grey background and would like to change the arrow. ~ Cheers
Hi!
Pardon, it rather sounds like an element from some page builder addon. Could you please recheck your plugins.
Hi, today was updated Wordpress and its scripts. And after that tha fatal error has appeared. My server suplayer can’t fix it and sais that is the problem with the theme and maybe you can help. My support has expired, but I consider it is an exceptional case. How can I contact you?
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://www.support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket
Great support. The problem has been solved in less than 2 hours! And 100% true:There’s no such a thing as “expired support” at Dream-Theme
We are really glad you are satisfied with our support
Can I use it on more than one website?
Hello! According to Envato Regular License, 1license = 1 website. This is true for all ThemeForest themes, not The7 only.
WPBakery Page Builder – changes is not update. After I clicked on the update, from the editor is showing updated content. However, when I go to the actual page, it’s still showing old content. If I switch to Elementor, it is also showing the old content as well, meaning that WPBakery Page Builder is not publish the changes after click on the “Update”, please solve the issue asap.
Hello!
It sounds like a matter of cache. Please try deactivating you cache plugin and ask your hosting provider if they have any server-side caching.
Hi there, hope you are well.
I have noticed that my rev slider requires plugin activation because out of nowhere it just stopped working. How can i activate or update my rev slider as it telling me that i have to do it through my theme as it came as a bundle. My current installed version is 5.2.6
Could you please help?
Thanks
Hi!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. But you can resolve the issue with the notices by referring to The7 -> My The7 -> Bundled plugins.
In order to update through The7 -> Plugins. Also, we recommend to make a backup first, cause Slider Revolution version 6 was a major update.
hello i have Issue theme the7
I add ELEMENTOR to the PRODUCT CATEGORY component of woocomerce and I skip this warning. “The style of this widget is often affected by your theme and plugins. If you experience any such issue, try to switch to a basic theme and deactivate related plugins.” please theme the7 UPDATE
Hello!
As the notice says, you need to worry only in case “you experience any such issue”. Do you face any problems, other than this message? If you do, please submit a ticket at https://support.dream-theme.com/
I have installed the demo for the business advisors theme. Do I need a pro licence for elementor to show the flip boxes for the client cases?
Hello,
If you want, you CAN purchase Elementor Pro.
Or you can use one of its free alternatives, like https://proelements.org
In fact, our demos are built using it.
is it possible to set up a filterable portfolio ?
great, is it an option in the portfolio masonry and grid ? because i don’t see it in the options
Yes, it is ) Could you please refer to https://guide.the7.io/user-guide/custom-post-types/portfolio/displaying-portfolio/ If it does not help, please submit a ticket at https://support.dream-theme.com/
i see this option in the portfolio Portfolio Justified Grid but i don’t see it in the Portfolio Masonry and Grid
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
){kind=link}