Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for taking an interest! NeoBeat comes with the regular version of Elementor which is more then enough to achieve anything you do see on our demo website.

If you import the demo content you will get all the pages and settings which you can customize to your needs, also you can check our theme documentation which can help you to get familiar with our theme options.

Do let us know if you have any additional questions.

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Hi again,

Please provide your request ID so we can check the status.

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79114

Hi there,

Once we check we do see that our agent has responded to your request, so please for any further assistance continue the conversation with our support team.

Thanks.

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Hi there,

Thank you for taking interest in NeoBeat!

1. You don’t need any 3rd party paid plugin to create the demo.

2. You will get all required plugins with our theme. You don’t need to purchase anything else.

3. You can use the free version of Elementor.

Let us know if there’s anything else!

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Hi there,

Thanks for taking an interest! You could use Soundcloud widget and add it to any of your page.

Do let us know if you have any additional questions.

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Hi there,

Thank you for taking an interest in our theme!

These are the default options for payment gateways offered by WooComerce. Since all shop functionality in our themes goes through WooCommerce, you can see all payment methods here: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

Hope this helps and let us know if you have any additional questions!

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Hi there,

Thank you for reaching us!

In our Neobeat Core Options > Header you do have specific Header layouts. If you wish to have your logo on the Top Bar you could alternatively add the image with link within Appearance > Widgets > Top Bar

If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Please note that Slider Revolution does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you need any further assistance with the theme options, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

You can see the Envato Refund Policy on this link.

Let us know if you have any additional questions.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Agent has been informed, your request will be answered as soon as possible.

Please try not to reply to your own messages before our agents get to answer. It will push your request down the queue and it will take longer to get to our agents.

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Thanks I got my issue resolved

Hi there,

Glad to hear this!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi, I’ve submitted a request ticket on your heplcenter two days ago, regarding this topic. No answer yet, but I’ve managed to translate it with Loco Translate finally.

Hi there,

We’re glad you could manage on your own.

About your request, please try not to reply to your own messages before our agents get to answer. It will push your request down the queue and it will take longer to get to our agents.

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Hi there,

Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328637-What-To-Do-If-Your-Sliders-Are-Missing-After-Importing-The-Demo If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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thanks that helped a lot!

You’re welcome!

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EDIT: already found the solution myself (under page settings)

Hi there,

We’re glad you could manage on your own!

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

Thanks for taking an interest! The theme can be used with WPBakery as well.

Native import method does come with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well. Thought it does not come included with the theme and you will have to build your own content.

Do let us know if you have any additional questions.

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Hi there,

Thanks for taking an interest! Do note that regular Elementor does come included within the theme which is more than enough to achieve anything you do see on our demo website.

Let us know if you have any additional questions.

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Hi there,

Thank you for reaching us! Please understand that in order to be able to investigate this on your side you will need to submit a request at our help center It is best practise as we can only guess from here, and our support team can help you with any issue you encounter.

Thanks.

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