317 comments found.
Hi, why i can’t change logo url? currently redirects to this link https://geosit.net/home-eight/ but I have not selected any home eight. Thanks
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello,
I would like to know if it is possible to hide the publication dates of the articles here: https://colonnes-assurances.com/blog/. I use your theme. I couldn’t find anything in the theme options. Should I add additional CSS?
Yes, you do,
Yes, You can hide with custom css
Hello,
Thanks, I added some additional css.
I’m very happy,
Theme update breaks the site. Also, if I choose transparent header;home looks good but all the headers on other pages except homepage go away. Check your own page here > https://demo.xpeedstudio.com/blo/about/
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi team,
Sorry to tell that eventhough I have optimised the website and images. Still the loading speed is not meeting the expectation. Please look towards optimization on your end as themes in themeforest shows their loading speed in theme description. Need to seriously focus on theme loading speed from your end.
Thanks, Manish
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
After updating the theme, bugs appeared:
– slider Revolution no longer displayed
– The Svg reloader appears above header
– The footer is no longer displayed this is what is visible, I even installed a blank version of the theme, I have the same problem
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I am trying to install 1.6 version of the theme I purchased. We are experiencing a compatibility issue with Elementor. Which wordpress and elementor version is this version compatible with? We could not find such content in the support documentation. We talked to the Elementor support team. They told us that our theme does not match with the current versions. Can you help with the issue?
Hi
Our theme is compatible with elementor latest version and everything works fine without any issue. Our last version from 2 December 20
Please Open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, after update plugin website not working fine. I thik that problem occure in plugin elementor and elementor-lite
Any solution?
Fatal error: Uncaught Error: Class ‘ElementsKit\Modules\Controls\Controls_Manager’ not found in /home/sertribeste/public_html/wp-content/themes/blo/components/editor/elementor/widgets/blo-case-study.php:38 Stack trace: #0 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1951): Elementor\Blo_Case_Study_Widget->_register_controls() #1 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(488): Elementor\Controls_Stack->init_controls() #2 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(148): Elementor\Controls_Stack->get_stack() #3 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(294): Elementor\Widget_Base->get_stack() #4 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2040): Elementor\Controls_Stack->get_controls() #5 /home/sertribeste/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(1012): Elementor\Controls_Stac in /home/sertribeste/public_html/wp-content/themes/blo/components/editor/elementor/widgets/blo-case-study.php on line 38
Hi
We have just release an update with the fix.. please install latest version also update our essential plugin.
Regards
Hi, thinking about purchasing the theme although the GTMetrix score is showing ‘F’.
Any thoughts?
Hi
We don’t optimised any images or not used any CDN on our demo site. you can optimised images and use cache plugin to reduce the page speed.
Regards
HI is there no bottom to top button?
Hi
You can easily add back to top button with simple plugin.
Regards
Hi, in high display resolution screens 1600×900 and 1920×1080 the slider is showing full screen, but in less display resolutions ( 1360×768 ) its scrolling down. Actually I need a full screen sliding banner in all resolutions. I sit possible with this theme?
You can change the option from slider settings.
We have used the Revolution slider. There are tons of tutorial about it on youtube.
Regards
Hi, how do I uninstall the demo content from the site? I’ve completed my new website. Now I’d like to remove all the unnecessary things that came from the demo.
Remove from media and remove all pages which you don’t need
I was wondering if there is an option came with the theme that can remove all demo content automatically. I removed everything manually. It was not bad. Thank you!
Hi
If we add this types of option.. it will cause more issue in future.. like you share your login details and they removed the data on your site.
You’re right. I totally understand and agree with you. Thank you for your answer!
A layout is missing.
https://demo.xpeedstudio.com/blo/home-tax.The above layout is shown in your demo. but its not there in my downloaded theme
Hi
Our team already replied in support center.
Regards
Hi, I can’t install the demo and also I can’t open a new ticket for help (Rate limit exceeded) can you help me?
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If not solved, Send us a message from our profile contact form.
Thanks
Hi Team,
May i know why there is no auto update feature through envato ? The steps to update the theme is pretty much difficult compared to your competitors. Please make it simple.
https://support.xpeedstudio.com/knowledgebase/how-to-update-the-wordpress-theme/Hello, what can I do the icons for dropdown menu and others are showing up as squares. I think its the elements kit icons as most of the font awesome one’s display properly.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, i create footer with footer settings and i insert it in every page. Why can’t I see it despite choosing to show it? Before I had seen him for a few days he disappeared? Thanks
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i got an email that the update is available for this theme. i downloaded the theme again but wont it overwrite everything if i will install the theme again? how do we just update it?
Hi friend! Sorry, but i can’t find where to edit slide panel show on the right, when i click on icon in menu.
I found it. Was invisible, blank on blank 
Thanks.
Hi there
In new version of blo theme Testimonial doesn’t appearance in RTL mode please fix it.
https://prnt.sc/vddmsfHi
We are look into this issue.
Regards
Hi again
when do you fix this issue ? I waiting for you please fix it because I can’t update my theme with this issue.
Hi
We have check into our self its work fine without any issue https://demo.xpeedstudio.com/blo/rtl/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Sry I find my issue I add some Css code and make issue.
thanks for best support
Elementor can’t load on this theme and I can’t do nothing
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, I can’t decrease the font size of the main menu. Can you help me?
You can use our header builder to reduce the font size. Check this
