590 comments found.
Hi, how can we disable the sliding Cart Sidebar en just make the Cart Icon link to the Cart page? Thanks!
Hi,
Please copy file layout-x.php ( x is header layout number running on your site) in folder claue > views > header to claue-child > views > header and find the code
echo jas_claue_wc_shopping_cart();
change to
global $woocommerce;
echo '<a class="cb chp hidden-xs" href="' . esc_url( wc_get_cart_url()) . '" title="' . esc_html__( 'View your shopping cart', 'claue' ) . '"><i class="pe-7s-shopbag" />';
echo '<span class="pa count bgb br__50 cw tc">' . esc_html( $woocommerce->cart->get_cart_contents_count() ) . '</span>';
echo '</a>';
echo wp_kses_post( WC()->cart->get_cart_subtotal() );
Kind regards
Thanks! But What do you mean by ‘claue’ ? Because I can’t find it.
I’m sorry you change claue to gecko. They are sample path.
Understood! I made the change, but all menu items change to shopping bag icons, haha. Can you re-check the code?
EDIT: I am using Layout 5.
Can you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with your site url and login account, We need more check before give you solution.
Thanks
Hi, in the mobile menu (navigation) when there is a main menu item with a submenu, you need to click on the ‘plus icon’ to open (see) the submenu. I want to click the entire main menu item to open the submenu. So the main item does not need to be clickable to go to that page. How can I set this up? Thanks!
Hi,
Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/gecko/ . Our support team will check and help you solve ptroblem.
Btw, your support expired so long. Please extend your support. That will support us to develop new features and improve our theme.
Thank and regards
I just extended support, but in the forum it says it’s expired still. Can you check what’s going wrong?
Don’t worry about it. I will inform for our support team. You still available to create new topic.
Kind regards
how can i change the thumbnail size on product list (home and categories) . I would like to list the images with perfect square (250px X 250px) .
Hi,
You can change in Appearance > Customize > WooCommerce > Product Image.
Kind regards
Hi guys,
Your theme is great. I’m using it and globally very happy, but…
You need to improve some things, such as the clickable zone of the hamburger menu button. The user has to click precisely on it in order to open it… The clickable zone of a hamburger menu needs to reach (almost) the side of the screen, in order to let users open the menu easily, with a simple finger extension.
Hope you will improve it in the next update.
Hi Jay-P,
Thank you for your kind words and your suggest. We will implement your suggest for the next update.
Kind regards
Hi Harry. Your site’s broken (support) I have a question. Thanks! Brent
Hi Brent,
Our site back. Now you can create your support ticket.
Kind regards
Harry, thanks for fixing your site I went to comment and it says that I have not renewed my support but I have. I believe I sent you a message or something here a while back about that is there anyway you can fix that or check it out or is anything else I need to do? Thanks, Brent
Hi Brent,
Don’t worry about the message on our support forum. We known you renewed your support.
Kind regards
Analyzing the web with the page speed of google, the resources of the css template, java / fonts seem not to be optimized for mobile phones, I have the template current to the latest version and I have paid to have the web reviewed but the programmer has told me that It is a template issue, any solution to optimize the page for mobiles?
Hi,
Please follow this topic to optimize your site https://gtmetrix.com/reduce-initial-server-response-time.html
Btw, your support expired. Please extend your support to help us continue develop new features and improve our theme.
Thank and regards
Hello Team,
When we choose color, then image is not display..
Please check below screenshot for understand…
https://snipboard.io/ynHLf2.jpg https://snipboard.io/CMlAkE.jpgPlease replay asap..
Thank you
Hi,
Please create new topic on our support from with details of your issue, your site url and login credentials to check.
Btw, your support expired. Please extend your support.
Thank and regards!
Waiting for WPBakery Page Builder version 6.4.2. Thank you!
Yes, we will update together with theme next week.
Btw, your support expired. Please renew your support, that will help us continue develop new features and improve our theme.
Thank and regards
Regarding the inability to update Bakery inside WP, if we download the latest builds is there a way to just send across the bakery updates?
Hi Asparaguspr,
Thank you for interested in our theme.
The update version of Bakery PageBuilder will come with update of theme. If you want update only plugin you have to buy single license of plugin.
Kind regards
Hi, with the theme option ‘Enable Products Attribute On Product List’ is it possible to only show the ones that are ‘in stock’? Thanks!
Hi,
I’m sorry this option can’t hide out of stock.
Kind regards
Hi, excellent theme! I just have a couple of questions: Once the user clicks on Add to cart button, is there way to redirect the user to shopping cart section instead of displaying mini cart sidebar? Also, is there a way to disable product hover styles on product listing?
Hi,
Thank you for choose our theme and your kind words!
1. Please go to WooCommerce > Settings > Products > Add to cart behavior > check in first field and uncheck 2 last fields.
2. You can disable product hover by add below code to JanStudio > Theme Option > General Layout > Custom CSS
.product-image:hover .db:before {
display: none;
}
.product-button {
display: none;
}
Kind regards
Hi, my server is getting a lot of requests from ?wc-ajax=get_refreshed_fragments which overloads the server. And we have quite a big server.
This script comes from the shopping cart which slides out from the side. Is there a way to make the shopping cart icon redirect to the shopping cart page when you click it? Because then we can disable ?wc-ajax=get_refreshed_fragments.
Or if you have another idea for this problem, you’re welcome to share it 
Thanks!
Hi,
Please go to WooCommerce > Settings > Products > Add to cart behavior and uncheck 2 last field.
Kind regards
Hi,
in case of some sold out variations (not all), how to clearly show it on the website ? I don’t see a filter for available product variations only. Is there a way to gray out (or hide) these variations in the list of choices on product page ? On the listing page, how can we show only available attributes on mouse hover ? Thanks !
Hi Ludimal,
Please follow this topic to show stock of variation on shop page https://www.businessbloomer.com/woocommerce-display-variations-name-stock-shop-page/ , it not support to hide out of stock variation on shop page.
Kind regards
Thanks for your answer ! I’ll continue to search how to filter variations based on their availability…
Latest posts are showing [shortcodes] as text!?? https://instockgems.com/
Hi,
Please edit your post https://instockgems.com/new-fine-gem-app-for-the-trade/ and check and remove redundant code.
Kind regards
Pre sale question: how many variations, in this case colors with images, can you put per product? I have a product that has 20 colors. Does this template support it?
Hi Annariel,
Thank you for interested in our theme. Our theme and plugin not limit variations per product. But we recommend use less than 50 variations because more variations will down website’s performance.
Kind regards
Product video support .mp4
Yes, product video support .mp4 file.
Kind regards
Just an FYI. Getting errors in admin. Thank you. Brent – https://instockgems.com/wp-content/themes/gecko/assets/js/theme.js:1365:14: jQuery.fn.load() is deprecated – https://instockgems.com/wp-content/themes/gecko/assets/vendors/slick/slick.min.js:17:19824): \’ready\’ event is deprecated
Hi Brent,
I check your site in admin but don’t see error like you said https://prnt.sc/uyx7nw
But i see on the front end have some errors from custom js code you added https://prnt.sc/uyx8cj
Kind regards
Sorry, my bad! These were previously logged deprecation notices. Thanks for the heads up on the frontend error. I forgot to remove the JS. Thanks Harry. Have a great day!
You’re welcome! Have a great day!
Hi,
Please go to WooCommerce > Settings > Products > Inventory > https://prnt.sc/urp5z5
Kind regards
Hi Harry,
I was wondering when the next update will include v-6.4.1 of the WPBakery Page Builder? Hope you’re doing well and staying healthy.
Thanks, Brent
Hello Brent,
The next update of Gecko will include v6.4.1 of WPBakery Page Builder.
Kind regards
Any idea of when? I’m having issues where things don’t display correctly in categories. I’ve tested other plugins etc. Hoping this will fix the issue. Thanks!
Can you please create a topic on our support forum. Our support team will check and help you solve problem.
Kind regards
Hello, I have recently setup taxes through the Woocommerce plugin, but on the website prices are getting displayed excluding taxes despite of the following settings: https://snipboard.io/3TKJct.jpg.
Kindly help me fix this problem.
Thanks!
Hi Imabhiraj,
Please change settings of Price entered with tax to “No, i will enter price exclusive of tax”.
Kind regards
Hi, Thank you for quick reply, I tried this but it didn’t help.
What else can I do to fix this?
Hi,
Please follow WooCommerce document at https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/ or this video https://www.youtube.com/watch?v=YtLyFkxtSHI
Kind regards
Hello, I have checked this video but it didn’t help, I have setup tax on multiple websites and I am completely aware with the setup process.
I think the theme is conflicting with some plugin, but not sure which one. Would be great if you can help me find out what’s causing this issue?
My website link is: www.luxulo.in
Hi,
Can you please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue, your site url and login credentials. We need more check before give you solution.
Kind regards
