4622 comments found.
Hallo, I am not sure if I understand correctly your documentation about Contact Form 7 here: https://docs.wpjavo.com/theme/contact-form-7-settings/?no_frame=1
What does point 2 mean? After installing the suggested plugin, you need to write
[dynamichidden author_mail “CF7_get_post_var key=’_email’”]
under the Mail tab—> “To” field?
Hi, I guess I figure it out. Only [author_mail] needs to be written in the “To” field. But when I do that alwasy appears the message “Invalid mailbox syntax is used”?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there, I installed the template using 7.3 and updated everything to correct settings. The site looks terrible. Is this something you can please take a look at? Thank you in advance.
Hello,
It shows only a blank page.
We believe you missed something or some the 3rd part issues.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I would get https://intro.wpjavo.com/theme/jd/addons/ but i buy theme on 2015. What are the steps to get the addons?
Hello,
As it described ( the button on the page ) you need to post the request on our support site. Our support team will assist you (except weekends, holidays).
Or you can email us at javothemes@gmail.com
Support site is faster.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
- Can I use custom markers, i.e. a custom image per item (or category)?
- Can I customize the “card/popup” design that shows when you click on a marker to e.g. show a different image instead of the featured image or can I even customize the content/layout of the “card/popup” entirely?
- Can I customize each listing layout individually or is it one template I can customize only?
Many thanks!
Hello,
1. You can change the custom icons by categories.
2. Unfortunately, it’s not available. You need to customize it.
3. If we understood correctly, Yes, you can. You can have multiple listing templates ( layouts + color as you create ) and… you can set it up on theme setting as “default template”...
And also you can set up each listing detail pages to individual templates.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is it possible to create custom fields for the submission form? I see a lot of flexibility but not sure if this is possible.
Hello,
We have an add-on for custom fields. ( https://lava-code.com/directory/product/custom-field/ ) Please have a look at the details. It’s for displaying on the single listing details and the users will use it on the submit form.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
How do I request a coupon for Lavacode add-ons?
Hello,
Please post it on our support site our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hallo, Also the link to the instructions to connect the Google Maps API does not work: https://docs.wpjavo.com/theme/check-list-after-demo-imported/
Thanks
Hello,
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hallo, your demos do not work: here an example: https://jd-4.wpjavo.com/theme/style-4-home/
Do you have them somewhere?
Hello,
Can you please have a look again? That was a permalink issue.
Thank you,
Rob
yes now it’s working
Hi, Im doing an update V3 to V4. Will be existing listing overwriten (lost) if I import demo data?
Hello,
V4 is an Elementor page builder version. It’s built by a different page builder and we just named V4 as we need a name.
Then the old page builder won’t be working. If you are willing to use Elementor, you should consider.
For the details, please see this doc. https://intro.wpjavo.com/theme/for-old-users-directory/
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is the Youzer wordpress plugin compatible with the Javo directory theme?
Hello,
Unfortunately, it’s not compatible with the plugin.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi
I recently downloaded the theme and have been working on my front page. But I can’t seem to get the KEYWORD search listing working. It shows SORRY, NO RESULTS on the listing page. Even thou there are multiple listings with the search keyword.
I contacted the support page but having received an email to confirm my account.
Some help would me nice!
Hello,
You should use the Keyword Field on search form. You can find it on the one of search fields.
Did you check your email including the spam box? If you can’t still find, can you please email us ( javothemes@gmail.com )? Then we will active it for you.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
We have checked the pending list. We believe your email is troxxxxxo@gmail.com. ( for the security reason, we marked xxxx ) But we could not find.
Can you please register on our support site? ( https://javothemes.com/support/ )
Thank you,
Rob
How can I add my own search field options? I see there are location + address etc where can I add my own field?
Hello,
When you click the search field on elementor editor, you can find other search fields.
If you need more details, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi support where can I modify or change/rename member navigation menu and also secondary nav on the dashboard page?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support. It’s more for pre-sale questions area.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have listings in all the 3 different categorie but its still not working.
Hello,
Our support team is assisting you via support site.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
your support team is extremely slow. they barely answer during the weekdays or they dont even read my entire ticket. I’m very dissapointed.
Hello,
I have just checked your tickets. Your issue is from tech issues and passed to our developers. Our support team will answer you.
Thank you,
Rob
I have this theme and will be launching it soon but came across this today https://www.searchenginejournal.com/wordpress-5-6-update-may-break-sites-december-2020/386780/ and ask if your theme will be affected as I assume it uses jQuery. Last thing I want to launch the site that will break. Thank you.
Hello,
WordPress 5.5.3 works fine. We didn’t hear any about this issue.
If you find any issues, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello I’m considering switching my directory theme before I do I have a few questions 1) Can this theme handle multi languages translation ? 2) Can business owners use Google Analytics ? 3)What features do business owners have? 4) Does this theme come with LeadGen/Contact forms 5) Is your Social stream limited to Youtube, Instagram and Vimeo? 6) What 3rd party plugins have you tested?
Hello,
1. Unfortunately, it’s not supported at this moment.
2. Google Analytics for the whole site only.
3. It’s too wide question. They can manage listings and view statistics and community and etc..
4. We use Contact form 7 and Ninja form.
5. It’s from The Grid plugin. If they have more, then you will have more.
6. It’s basically based on Elementor. Our demo is working with Post view count, Super Cache, Mailchimp and The events Calendar.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, How are you? Please, I need help from support. We have your theme installed and after a period Google Maps did not allow us to use the services anymore due to the lack of an added credit card and after adding the credit card, everything is ok with google, we made the same configuration as before … but even with the API installation we are still not able to make it work and the map and street view appear as it was before. Please, how can I have a support so that they can be verified if everything is ok, if the problem is in the theme, with the developer or with Google Maps?
Hello,
You may need to talk to our support team with little more details on our support site such as the access information. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. I have a question about the functions of the listing. I want to know if it is possible to create pages with listings with pre-sorted parameters. For example, I filtered by location, category, and the “delivery” attribute http://prntscr.com/vdqh87
This page has a link that you can link to. But this is a dynamic page and search engines will not see it and show it in search results. In order to set up SEO, I need to add a unique title and description. To do this, I need this page to be static. And it showed only those listings that fit the specified filtering parameters. I didn’t see this possibility in your demo.
Just like here
https://kb.astoundify.com/article/814-create-static-listing-pages-for-seo/Hello,
These seem to be not our product. Please check it out.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Guys – do you offer custom development work on your theme? And if so – how does one get a quote?
Kind regards, Robert Nienaber
Hello,
Yes, we do. Please email us at javothemes@gmail.com
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
On the Submit Listing page on website (https://theaesthetichub.com.au/submit-listing/), it appears that the Featured Image field does not work in the Edit Listing Field(Submit) widget. Also there is a 500 error in the Chrome console, this page is trying to call https://jd-4.wpjavo.com/theme/wp-content/uploads/sites/43/2018/12/4.jpg. Will you fix these bugs in your theme?
Hello,
For the old images, you can simply replace to yours.
For image field issues, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
