1398 comments found.
Hey there ! everyone has issue with the WPBakery Page Builder. please fix it ! How can i get support?
I can’t find where to edit the testimonials. Not seeing it anywhere… Thanks
Hello,
Please contact us here and our support team will help you: https://wpcharming.com/contact/
Thank you!
Hi dear author,
May I know is that able to feature 2 logos on the header? Both logos land to different page. Thanks.
Hi there,
Thanks for contacting us. However, we don’t have this option now.
ciao, is it possible to change the size of the font in h1,h2,h3 etc? Thank you
Hi there,
You can add custom CSS like this to Theme Options => Custom CSS:
h1 { font-size: 35px ; } h2 { font-size: 30px ; } h3 { { font-size: 28px ; }
If you have any question, please contact us here: https://wpcharming.com/contact/
Hi! Is this theme compatible with Wordpress 5.6?
Hello,
Currently, it is working find with WordPress 5.6. But if you have any issues, please let us know here: https://wpcharming.com/contact/Thank you!
Hello, WP Bakery just is not working at all, loads the logo and then a full white screen on the front end editor. It says it needs an update, not sure if that is the reason though.
Hi there,
My apologies for delay. Please contact us here and our tech support team will help: https://wpcharming.com/contact/
Thank you!
Hi, I want to buy this theme but before that I want to know is it possible to remove different parts like Testimonials?
Hi there,
My apologies for delay.
Yes. That is sure. You can remove any parts on any pages.
Hello. WP Bakery is not showing “Equal Height” row feature so I can vertically center a copy within a column. I have tried EVERYTHING and nothing, I have all up to date. I really need your help here. Thank you in advance.
Hi there,
My apologies for delay. Please contact us here and our tech support team will help: https://wpcharming.com/contact/
Thank you!
Hi, the theme has a <noscript><style> .wpb_animate_when_almost_visible { opacity: 1; }</style></noscript>. This is not good for google. Also your demo has this noscript tag. How can we fix this?
Just renewed support, please advice for the issue above.
Hi, I have been updated to the latest Essential Grid, but i find that there is a error “failed to load response data” when press the load more button on essential grid
Hi there,
My apologies for delay. Please contact us here and our tech support team will help: https://wpcharming.com/contact/
Thank you!
Hi, i´m interested in this theme. I have 2 pre-sle quiestions: 1. Any update for the next days? 2. Is this theme compatible wiht php 7.4
Thanks in advace!
Hi there,
Thanks for your interest in our theme.
1. Our last update on1 September 20, and the theme still works fine. 2. Yes. If you have any problem, please let us know via contact form and our tech support team will help. https://wpcharming.com/contact/Thank you!
Hello, with the recent Wordpress update 5.5.3 appears to have broken the WPBakery integration, so the builder interface is not accessible. Will you be rolling out an update to address this? Thanks!
Hi there,
Please contact us here and our support team will help you: https://wpcharming.com/contact/
Thank you!
Thank you for the response. Will get in touch!
Hello, I consider to buying this template. But some of the template homepage needs to be deleted,could you help delete those frames? Thanks in advance
Hello,
I’m really sorry for the late reply.
Our theme built on WP Bakery Page Builder plugin, so you can delete any section on the homepage.
Let me know!
Hi, my theme is required WPBakery Page Builder. How can I get it?
Hello,
Please contact us here and our tech support team will help you: https://wpcharming.com/contact/
Thank you!
Hi! Can I remove the social links on the top bar and then put a different text on it?
https://wpcharming.com/construction/home-fullscreen/Is there an option also to have a sliding effect on the logo for the “Our Clients” section? https://www.screencast.com/t/J7oK0wTz
Hello,
I’m sorry for the late reply. Please contact us here and our tech support team will help you: https://wpcharming.com/contact/
Thank you!
Hi, this is a pre-order inquiry. Thanks
Hi,
I’m sorry for the late reply.
1. You can replace the social links on the top bar and put a different text. See: https://share.getcloudapp.com/d5upd9dn
2. You can use Revolution Slider to make it instead.
Let me know if you have any questions!
How do I set up “PROJECTS 3 COLUMN NO SPACE” with the essential grid? It did not load when I did the demo import. Thank you!
Hello,
I’m sorry for the late reply. Please contact us here and our tech support team will help you: https://wpcharming.com/contact/
Thank you!
WP Bakery Composer has a wonderful option to “disable row” on the backend editor – we use this on all our other sites and it’s a massive time saver.
For some reason it’s not showing up on this theme and we’d like it to. Is there a way to turn that on, please?
Hello,
I’m sorry for the late reply. Please contact us here and our tech support team will help you: https://wpcharming.com/contact/
Thank you!
Ciao, how can I change the text in the buttons displayed in the picutre? I refert to the blog/articles button ..
THank you so much
https://www.corefab.it/wp-content/uploads/2020/10/Schermata-2020-10-28-alle-14.27.31.pnghave a nice day
Hello,
To change this button text, I recommend you use this plugin: https://wordpress.org/plugins/loco-translate/
Then you can change other theme strings too.
Buongiorno, thank you for your reply. Actually I’ve tried but it does not work: https://www.corefab.it/wp-content/uploads/2020/10/Schermata-2020-10-29-alle-12.59.15.png
Am I doing right?
Sorry, I solved it without using the loco translate plugin. I’ve just used WP bakery.
Thank you
Hello I have a logo size that is 3000×2500. when I attached that logo to transparent header, it all covered all the pages. Can we adjust the size on website to find the perfect size?
Hello,
Your logo is too large and you should use a smaller one. Our recommend size: 180×25px.
Nobody is responding to this please!!! How to change the content that is in the red box. http://prnt.sc/v4ukaa
Hello,
Please do the following here: https://wpcharming.com/help/documentation/general/how-to-change-the-page-excerpt-content/