2274 comments found.
Hi, i have add the Newsletter subscribe button on the main menu, but not found the option to add the url for external link (no html code, no anchor). I need the users click on Subscribe and will be open another website. Do u know where is the option to insert the url? Thanks
Hey Gerardo,
Happy New Year 
Please open a ticket at http://codetipi.ticksy.com and ask to be escalated to Chris, he might be able to help with something like that.
Codetipi
If I had a database of reviews from another theme, could they transfer to this one?
Hey Keith,
Thanks for checking out Zeen.
What plugin/theme created your old reviews? Let’s Review comes with a free migration tool to convert old reviews over to Let’s review with one click, but it can only run for specific review systems.
Codetipi
It’s the Newstar theme from Bold Themes.
Hey again,
Happy New Year 
Ah I’m afraid the migration tool doesn’t have an option for that theme. If you can provide admin login details of a site that has reviews published (go to the Codetipi profile page here on Themeforest to send a private email), then it can be checked out to see if an option to the migration tool can be added.
Codetipi
Hi, i think to find an issue. I have setting from tipibuilder my homepage: 2 big posts + 6 small posts. The featured post images not have same size. One big, one small, some are same, etc. I think it need to fix the images size to have a cool design. My website: gerardopandolfi.com
Fixed. Thanks
Happy to hear it’s all good.
Happy New Year 
Hello, I would like to know if this theme supports MegaMenu type plugin, for example this: https://www.themeum.com/product/wp-megamenu/
Hey Alex,
The theme has never been tested with that particular plugin, but if it works well on TwentyTwenty theme (Default WordPress theme) then it should work the same in Zeen. Of course, it would likely override Zeen’s built-in megamenu system and possibly other menu features, depending on what the plugin does exactly.
Codetipi
Thank you very much. Happy New Year!
You’re welcome, Happy New Year to you too 
Hi Guys, Can I use some of the Zeen theme functions in the MNMLST theme? Like Still Enbeded video and ecommerce?
Hey THINKEIGHT,
Thanks for checking out Zeen 
Yeah, all the features you see throughout all the Zeen pre-built sites can be used on any of them. You can mix/match features of them all to build your own version.
Hope this helps.
Codetipi
Hello, after the last update I cannot post new articles and pages. I have the blank page when I try to do it. I’ve tried to deactivate Zeen Engine ver. 2.6.6 and everything turns back to normal. Is there a solution?
Many thank in advance.
Hey Simos,
I just saw you opened a ticket about this that received a response already, hope it helped 
Codetipi
Thanks, I’ve updated and now it works!
Great news 
Hello, I’m still waiting for version 3.9.8.2. For the moment, version 3.9.8.1 is available …
Hey Max,
I see you opened a ticket about this. Zeen 3.9.8.3 went live earlier, follow up on the ticket if you don’t see the automated update option within 24 hours.
Happy Holidays 
Codetipi
Good Morning, i check the website example in the Zeen items details and find the website NoiseTrend.com. This website have a trending bar (screenshot: https://prnt.sc/w955lq) and my question is: how can i do to add this bar? I try to find in the tipi builder but nothing. Thanks
Hey Gerardo,
That is an option inside the Tipi Builder, please open a ticket at http://codetipi.ticksy.com if you can’t locate it.
Happy Holidays 
Codetipi
Could you please tell me the name of this option? so i can try to find it. Thanks
You’ll need to ask the support team, they are the real experts and are happy to help 
Hi Codetipi,
I’m using 15Zine for some years now and want to change my site a bit. I’m thinking of Fotomag or Zeen Adventure and wonder if the menu on top can be fully transparant at Zeen? Does that move the featured picture up to the top and the content field (top overlay on featured image), if the menu gets 100% transparant?
Thanks for your help.
Cheers, Robert
Hey Robert,
Thanks for being such a loyal Codetipi customer, really means a lot 
In Zeen there is indeed an option to have a transparent header fixed over content, you can see it live on these Zeen demos:
https://demos.codetipi.com/zeen-music/ https://demos.codetipi.com/zeen-esportsYou can go on the blog posts in those demos to see how it can look inside posts.
Hope this helps.
Codetipi
good morning, I’ll be weird but I love writing articles from the phone. the problem is that the screen is out of phase. I don’t know how to explain. in a nutshell arrived at 10 words (example) another 2 makes me write off the screen and then wraps normally. i deactivated all plugins but i think it’s just the theme. Merry Christmas and Happy Holidays!
Hey CronoDavid,
Interesting! Did you try this using the default WordPress theme (TwentyTwenty)? If so, is it literally just writing a new normal post? And if so, are you using the Classic editor or Gutenberg?
Merry Christmas to you too 
Codetipi
Hello,
I’m looking for a plugin that show a sticky ad (AdSense) on the screen, like in this website: https://prntscr.com/w83kaj
Did you know any plugin that is compatible so I can use?
Thanks
Hey there,
I’m afraid I don’t know of any plugins that do that off the top of my head, but if you search the most popular ad plugins – one of them must do it.
Although, just a word of caution, I’m not 100%, but I don’t believe that AdSense terms of use actually allow you to do that, so I recommend reading their terms before doing that, as if it breaks their terms, your AdSense account could get banned for life!
Codetipi
WP 5.6, Users are contacting us that they can’t login via the login with ajax popup.
They are receiving this error: Please supply your username and password.
When we try it, we get it as well. And if we try to login at /wp-login.php direclty we can login with a test user account. But not on the front end.
Is this a bug ?
Hey MEMT,
Yeah this was a quirk, but it was fixed in Zeen v3.9.8.2 already, just update to the latest version and it’ll all be good 
Codetipi
Hi, i have a question: i try to use a different FAQs plugins but all have same issue. The desktop version working fine, but the table and smartphone nope. Nothing happen when you click to expand the text. I think it something on the theme because i try to use 5 different most famous faq plugins and all have same issue. My website: https://gerardopandolfi.com/faqs Thanks
Hey Gerardo,
Please open a ticket in the support system and someone will happily help 
Codetipi
Hello, I would like to buy my first theme with you. Thanks for all the information you provide it was super helpful ! I just have some questions: 1. On the homepage, is it possible to put a featured video on all the background without having to click on it to play it ? 2. When the support service will end what is happening if I need some help and can’t find answers ? 3. Is there an analytic plugin or a way to know what are the trending posts ? I read bad stuff for Jetpack. What can you recommend ? Thanks a lot for your help and have a good Christmas holidays
Hey Alex,
Thanks for the interest in Zeen 
1- Do you mean all your posts to have an auto playing background video? If so, there is an option for that. You can see it in action on this Zeen demo site: https://demos.codetipi.com/zeen-play/ Check out the Unravel 2 Review post on the first grid of the homepage. Is that what you’re wanting to do?
2- Once your 6/12 months support expires, you indeed need to extend it if you wish to ask for any type of theme support/help/etc. This is controlled/set by Themeforest though, you can read the official info about it here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
3- You can use any analytics you want, the only time you need Jetpack stats is if you want to show blocks showing trending posts (or the trending megamenu for example). The reason you need Jetpack stats for that functionality is because Jetpack is a WordPress plugin and they open up the stats for themes to be able to use them. Other systems such as Google Analytics are very closed systems and it isn’t possible to get data from them to load on your site in this way. Personally, when I use Jetpack I disable all their modules except for the stats one (the only one I ever need), if you do that, your site will still stay lightweight, as Jetpack is known to be bloated due to the number of module it loads by default.
Hope this info helps and if you have any more questions, please do ask 
Happy holidays to you too!
codetipi
For the video, I would like an auto playing background video but in all the background. Sorry for the links, I don’t know how to explain it.. something like this:
https://demo.kaliumtheme.com/main-dark/?_ga=2.137878832.1699442872.1608580608-2058749725.1608580608
or https://demo.kaliumtheme.com/restaurant/?_ga=2.106881475.1362778140.1608580674-1134389966.1608580674
Alex
You’re welcome, happy to help 
Ah so you essentially want a big block with a video? If so, yeah you can do that in Zeen. Here is one of the demos that has exactly that: https://demos.codetipi.com/zeen-esports Is that what you’re after? It’s really easy to make that block too 
Yes it’s exactly that. Great, I am super happy I found your theme. Will buy it for sure in a few days
Thanks a lot for your time and your help.
You’re welcome, happy I could help
And thanks in advance for choosing Zeen – I hope you enjoy using it.
Hello there! Which font are you using? Thank you
Hey there,
For all theme support, please open a ticket at http://codetipi.ticksy.com ensure to mention what font you are referring to exactly too.
Codetipi
Hello!
I have a slight issue with affiliate buttons on Review widget. As my links and Global review colors are the same shade of orange, it’s hard to read the affiliate button (as it’s also a link).
Is it possible to customize the affiliate button on review widget to be its own color?
Hey Riftinfo,
I’m not 100% sure where you mean, but if you open a ticket at http://codetipi.ticksy.com and share the relevant urls + info, I’m sure someone from the support team can help you tweak that.
Codetipi
I mean like this:
https://i.imgur.com/LdrKM0x.jpgMaybe it’s a quick fix that don’t require too much time.
EDIT: I’ll add that it’s in Dark Mode. Light Mode makes the text color white.
You’ll need to open a ticket, as that is the only place the support team work and can help. Themeforest comment sections are really only intended for pre-sales questions.
how to change add to cart button location
like up to paypal icon not next to product short description
Thanks!
Hey Hk_supports,
Please open a ticket at http://codetipi.ticksy.com for theme support and someone from the Codetipi support team will happily give you a hand.
Codetipi
Just a heads up, there is error with iThemes Security and Login with Ajax that makes the plugin unusable, which is a shame. Will also relay this to the plugin developer.
Hey Andrew,
I’ve seen sites recently using iThemes security and login with ajax with no problems. There is currently a Login With Ajax + WordPress 5.6 quirk that stops you from logging in from the frontend, but that has been patched up already and will be included in the soon-to-be released next update. I wonder if that is what you’ve encountered. Either way, if you open a ticket at http://codetipi.ticksy.com and share you site url, the support team can check it out and help you.
Codetipi
Hey! I’m aware of the Wordpress 5.6 quirk, but the login module isn’t compatible with 2FA it seems (tested on a pre-5.6 server and gives an error and an infinite load loop). Looking forward to the new update, I’m sure it’ll be incredible as always. Thanks!
Same issue with Magic Link.
Interesting! When the next Zeen update comes out, give it all a test ago and let me know if all works normally.
Suggestion for new update: Hi, is it possible add in the new update some text tools to personalize the Top Bar Message? For example: bold text, position, 2 lines, etc (see screenshot: https://prnt.sc/w4q3iv). Thanks
Hey Gerardo,
Thanks for the suggestions
You can achieve most of that already really easily with some small css snippets. If you don’t know how to do that, simply open a ticket at http://codetipi.ticksy.com and someone from support can write you the snippets 
Codetipi
Before Gutenberg was activated It was possible to have full width images in the main body of posts and not just in the header. Is this something that could be added into the theme as it was really nice to have.
Hey there,
Zeen allows you to do this, even with Gutenberg active
Please open a ticket at http://codetipi.ticksy.com and someone from the support team can give you a hand.
Hope this helps.
Codetipi
Thanks for getting back to me so soon. The full width function stopped working on my old posts I created before Gutenberg, but I see it appears on the new posts. I will copy the content over as a fix. Cheers 
Ah you mean you are converting posts created with the classic editor to Gutenberg editor? If so, then yes, you will need to set the images to be full width the Gutenberg way, as Gutenberg can’t convert classic editor full width images to Gutenberg’s automatically. Happy it’s all good now though 