810 comments found.
I’ve reviewed your theme and I saw that in order to open a page I had to click the text instead of the image. Is it possible to give a link for this images for ones that have not full knowledge of html.
Hi,
I don’t know if I have understand your question, this is a pre-sales question or a support request ?
Have a good day Bye
pre-sale: is it possible to show categories on the shop page? and add filters?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello!
A few days ago I bought your theme, I have a query. I have access problems to install the theme on my client’s page, but I want to start the development. Since only one license is valid, I want to know if I can install the theme on my subdomain and then migrate to the main domain.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello, Before buy your beautiful Theme I would like to know if I can use it with Ecwid. We don’t want to use Woocommerce. As it possible with no code experience to set up an ecwid shop on your theme ?
Really thank you
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
i tryed to contact you to help me get sollution for my issue unfortunately i couldn’t, please provide me like link to contact you easily
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Raised a ticket but no response there, Please check the ticket
Hi,
We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).
For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).
Have a good day Bye
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
i am not able to login on your support
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
I have sent purchase code through given link. Kindly check my issues asap as it is urgent for now. Thanks
Kindly response please i have to live my website. If it will not work then my money will be waste for this theme. Kindly look after and let me know the solutions. Otherwise next time i have to stop buying themes from theme forest.
Hi,
we have not received any email from this users “nagendra9827”, did you used a different username ? In alternative remember that you can contact the team also through the form present on our themeforest profile here : https://themeforest.net/user/nicdark
Have a good day Bye
Hi,
For some reason the sweet version slider looks different on my site https://ibb.co/pv7gP00
Also how can i add a slider on shop-1?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Your support site is not allowing me to post a question (error: not valid purchase code) although i am adding the correct code from theforest
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hello, I jus realized that there is no SHOPPING CART icon on the website? Is this normal? Cake Bakery Pastry one. It strange no? Thank you! Karine
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
hi, just bought the theme but no demo content files? where are they please?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Pre sale question: Is this theme Compatible with elementor?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi. I have bouht the theme but want to install mega menu? How is it possible? I have opened a ticket in the support but have not got any response yet.
Hi,
We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).
For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).
However please send me the link of your ticket? in this way I can see the response time of my team. Simply log in to our support forum with the data you chose during registration, once logged in click on the button at the top right “My profile” and then click on the “Topic Started” link to see all open tickets.
Have a good day Bye
There was an update and the top header and menu are spaced weird. How can i fix this?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I bought the version, but the license never passed
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I have purchased Cake Bakery – Pastry WP theme, but unfortunately there is a preview issue in the main menu even in your online demo. Also, after installation, my Homepage looks different than the demo, most of cover bg images doesn’t appear.
Here is your theme I use: http://www.nicdarkthemes.com/themes/bakery/wp/demo/bakehouse/
Here is my test link: http://cake.transferhurghada.com/
As I understand, online demo and purchased theme should looks identical!
Please advise.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hey There
I just found your Bakery theme and i am interested.
I just want to ask if your theme has a product with option features.
I need to upload the product on this file :
https://drive.google.com/file/d/121P_R1qnIS4R580LZyg8YBbIvJqpEbre/view?usp=sharingThanks, Emil
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Can you update PHP to higher than 7.0 without wrecking theme???
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi. I would like to know how to make categories section to be seen int the shop? Let`s say i have chocolate, dessert and drinks, and many products fall into these sections or categories. How to i allow the visitor to shop according to section in the frontend?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
