242 comments found.
Hello I downloaded the theme correctly, but this message appears to me when I want to download add-ons and demos Please activate Visual Composer, and try again
Please help me
Hi, which demo you want to use. Elementor or wp bakery? You should install one plugin from this two and other necessary plugins
Is this theme supports Wordpress 5.7?
Yes Please
Please give me the update version of wpbakery and slider revolution. Please also tell me if my support is expired how can I get update of these two plugin at that time. Because you are not updating those plugins automatically.
You can always download latest theme that will include latest plugins.
You release your theme’s latest version very late. So now give me a link to download the latest version of wpbakery and slider revolution.
I will update today later. Thanks
Hello, where is the update?
We will update it Sunday sure. Thanks
Sir, you told me that after my support time finished that I will get the Wpbakery and slider revolution plugin update. But after updating the theme with Envato plugin. I didn’t get the plugin update. Can you explain me, why everytime I need to ask the plugin link from you? Can’t we get it on a same link or in auto update?
Just delete your current plugin then install it again from admin notice
After the latest theme update, the recent posts widget (with the red date boxes) disappeared. How do I get it back? Thanks.
Send mail to our support with your site URL with access we will look it. Thanks
How do I create Home Onepage
One page already included with demo. Just go to settings > Readings> Select Front page to one page and save it. That’s all.
I am finding it difficult to work with EXPERIENCED STAFFS. How do I use RS instructor slider
Make user with instructor roles so it will work with slider for instructor
Are you saying I should create users in wordpress and assign LP instructor role to them so their profile can display in RS instructor slider
Yes. Exactly.
Hey I want to remove my premium theme from a website, which I don’t have access to now. How to do that?
You can do it using FTP or Cpanel
Can you please tell me how to change about us page breadcrump imag which is in header? I can not find any way to change it. Please tell me how to change it easily. Advance Thank You!
You can easily edit it form page edit option. Go to about page edit option then page bottom see this option http://prntscr.com/vpatbm where you can easily change header banner. Thanks
My footer has also some problem it’s showing me black background above my own background which I changed from WordPress theme customization footer option but I didn’t give any black background to it. But it’s taking auto on the top a black background with my own background and it’s widget also getting on the top of the footer. How to fix it please tell me as soon as possible?
css #rs-footer.has-footer-contact .footer-contact-desc is giving me problem how to fix it and only show custom footer with my custom background without it please tell me?
Please send mail to our support we will check it. Also share your site URL with access with mail
I have sent email through support form with same questions and also provided what you need. Please check it and reply me as soon as possible
Today our holiday will back to you soon
Thank you.
Already replied you today. Check your mail. Thanks
Okay, thanks but now I want to how to change all page default header style. I mean how can I change theme default header style and it will take all page auto an I don’t have to change it manually through Wp-bakery. Another one I want make light logo default for my all pages in theme. Advance Thank You!
Go to Eshkool Option then header layout and you can change header layout globally http://prntscr.com/vtax3w
What about logo? How can I change dark or white globally?
From General section has option for logo. please check
How to remove from url header? My website are doing this mydomain.com/index.php/pages are becoming like this. how can I remove /index.php from url header and make the default header.
Please go to settings -> Permalink make it post name and save it. Thanks
Hello learnpress assignment addons conflicting with theme css files users can’t see the full page and also can not scroll dow. In assignment page. Please fix the theme css file for learnpress assignment addons.
Okay send mail to our support wit site access with screenshots. So we can easily fix it. Thanks
Please give me support email address.
I already sent an email. Please check it and fix it soon.
Hello, I don’t see your mail. Please try to send form this link https://themeforest.net/user/rs-theme#contact Thanks
I already sent you another email please check it out.
What’s your email subject please? Thanks
I have sent you two email first one is “please check this problem and help us”.
Replied you already.
Another email subject is “Need New version of slider evolution and wpbakery plugin”.
You can download it form this link https://www.dropbox.com/home?file_subpath=%2Fplugins&preview=plugins.zip
The link showing me that “The file doesn’t exist”. Please send me through email. Thank You!
Okay we will. Thanks
I didn’t get any plugin update fil in my email. The link you had sent showing me that file doesn’t exist.
We will update theme tomorrow with plugins also send you mail.
I am so sorry, Sir! I didn’t get any attachments files in my email. Can you please resend me an email with only those plugins?
The “JS-COMPOSER” link is showing that “404 Page Not Found” and I have downloaded revslider. Please check the js-composer link. Thank You!
Check now above link.
Ok, Thank You, Sir. Sir, I got another problem fromm learnpress plugin in your theme. Learnpress teachers can not access the questions bank feature. They are getting some error. Then they complained me. Then I debugged it. Igot some problems. The problem is “Fatal error: Uncaught Error: Call to undefined method LP_Database::getCountPostOfUser() in /home/oddhayan/public_html/wp-content/plugins/learnpress/inc/custom-post-types/question.php:86 Stack trace: #0 /home/oddhayan/public_html/wp-includes/class-wp-hook.php(287): LP_Question_Post_Type->views_pages(Array) #1 /home/oddhayan/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array) #2 /home/oddhayan/public_html/wp-admin/includes/class-wp-list-table.php(405): apply_filters(‘views_edit-lp_q…’, Array) #3 /home/oddhayan/public_html/wp-admin/edit.php(432): WP_List_Table->views() #4 {main} thrown in /home/oddhayan/public_html/wp-content/plugins/learnpress/inc/custom-post-types/question.php on line 86”.. Please fix lp_teacher role that can access questions bank and lp_orders. Advance Thank You, Sir!! sir I hope you will find it to make your theme more comfortable for users by solving the problem
We can’t directly edit learnpress plugin. We don’t modify core plugin we will check learnpress functionality about this. Thanks
Sir, Please tell me how to turn off footer top bar in all pages? I have deleted all footer top bar but it’s taking automatically on the top. I’s not working please tell me how turn off all pages footer top bar?
Please remove footer top bar widgets information it will be remove. Just go to widgets under appearance then you can remove footer top data. Thanks
Sir, rs service slider is giving some error after wordpress update. Please fix it soon. The error is “Warning : Illegal string offset ‘content’ in /home/oddhayan/public_html/wp-content/plugins/rs-addons/vc-modules/rs_service_slider.php on line 103 Warning : Cannot assign an empty string to a string offset in /home/oddhayan/public_html/wp-content/plugins/rs-addons/vc-modules/rs_service_slider.php on line” and learnpress manual order alsl not working after wordpress update. Please fix this as soon as possible.
Please mail to support with site URL with access we will check it. Thanks
I have sent it already please check it.
We will check it at Sunday
We will check at our morning. Thanks
What your mail subject please. Since you didn’t send mail form themeforest support mail. Thanks
My email subject is “Please check the problem and solve it.”.
Please give me Wpbakery new version and please tell me if my support time is over how can I update those plugin?
We will always update it with theme update. We will send you plugin tomorrow.
I didn’t get any email of plugin. Please send me. Thank You, Sir!
The website is showing that “404 Page Not Found”. Why?
We will check and update you.
Hello, why your theme is giving me so much problem? Check rs-breadcrumbs padding it’s not fitting in learnpress course page header. It’s not taking automatically padding on the header. the text is going above the header and title also. Why? Do I have to report about your theme? Check this page header: https://www.oddhayan.com/courses/earn-money-from-website-and-american-paid-survey-in-guaranteed-way-just-in-1-months-free-course/ and you will understand the problem. After solving this problem, if I face more problem, I have yo report about your theme and rate it bad. So please fix it quickly. Thank You!
We are checking now. You access and login URL same? If not send mail to our support.
What’s your admin login URL?
Also you can adjust this top bottom gap form theme option. No issue share your access we will fix it. Thanks
Check the admin url now. You can access it with same information. Thank You!
Share login URL please.
Got it. Thanks
R u checking?
Please check now. Thanks
No, I didn’t see anything fixed. Because now the page title is conflicting with page logo and also in mobile view breadcrumbs are going out from header background. See that and fix it.
Please fix it quickly beacuse my site is running so I have fix it quickly.
Please clear your browser cache then check it
I have check it on both device. Mobile is also facing the same problem all breadcrumbs span is going out from the header background and in pc page title is conflicting with page logo. BY the way in android device desktop view also giving the same problem you can check it. Please fix it quickly I am running out of tine.
Okay I will double check asap
When will you fix it?
I am going to check now. Wait.
See the mark in the picture in android device.https://prnt.sc/w6wwom and note that I have already cleared cache of my device. But it’s already fixed in pc but android is facing that problem.
Please check with clear browser cache. Thanks
Thanks for fixing it.
It’s already fixed. Also that title you were shown that is show coming soon. But I have checked with big title and fixed. I have checked it form multiple device.
Okay, I have one question why are you not updating the slider revolution and wpbakery? How much time do I have to wait and how many times do I have to ask you about the updated version of these two plugins? You should do something to update quickly after they release new version. These plugins without new version we face bugs so you should do something to update it quickly without theme update we can get the plugins easily. Thank You!
Hello Sir/ Madam, Please give updated WPbakery version. The current one is outdated. Please give me as soon as possible.
We will try to update theme Monday – then you will get it. Thanks
Hello Sir/Madam, I am really hopeless with your theme. I want to give up up. Because your theme is really slow and every page size is really huge. My website loading time is above 3 minutes. Gmatrix speed rating is F and 20%. I have done everything from my side to reduce the load and everything. Please help my me or tell me the best way to increase my theme speed in my website. Your theme is really slow. Please fix it as soon as possible.
Please tell me a way to speed up your theme or which plugins are the best to optimize your theme and load faster.
You can use Autoptimize and wp fastest cache plugin. Thanks
Autoptimize is giving problem and the site structure is not showing properly why? I am using my default server litespeed cache plugin but it’s not working properly with your theme.
Hello where is wpbakery’s new update?
Hello, wpbakery is not working this new version also. I also tried all the old version. Please help me. I can not design the page, If this is not working.Please go to my website and check it out.
Hi, Please check your PHP version and update your WordPress version also. Send mail to our support your site details again we will check. Thanks
Sir/Madam, I already checked my php version which is not outdated. I sent you one email through support. I already provided all the details of my problem and other information that you need. Please fix this quickly. Advance Thank You!
We will check and update you. Thanks
Please help me out I don’t how to use demo templates of themes. Your theme Wpbakery also integrated with woocommerce which is conflicting.
Hi, In this case you can use only fresh theme without demo data.
Sorry I want to say that I don’t know how to use demo templates. Please teach me. Wpbakery front end is also not working.
Please install all required plugins then just click one click demo import under appreance. It will be work I hope. If still issue send us mail to our support we will look it.
I have already sent massge through contact to author. But they didn’t response everything. It’s already 1 day done but they didn’t give any feedback why??
Check your email. We already replied you. Thanks
How to remove the title from the page? I’ve tried to remove it through the show page title settings but it doesn’t work. I would like the page title section not to appear on the home page. see the page: www.mef.org.br/home5
Send mail to support with site admin access so we can check it.
Hi, does your theme support subscriptions? I would like to sell single courses as well as multiple courses under a monthly/ yearly subscription fee.
Hello, You can use our theme and this pro addon for achieve your goal. https://thimpress.com/adding-membership-plans-in-learnpress-for-your-education-wordpress-website/ Thanks
Is that included with the theme, or is it extra?
This pro version addon not included with theme. Theme with include learnpress but you should purchase this addon. Thanks
hi, my course page not showing the courses i published.
Send mail to our support with site URL and access so we can check it.
i just installed the new update provided and my website is messed-up now, why? this is not nice
Please check your site plugins updated or not or any file missing of the theme?
site plugins all updated, and there is no missing file, site was fine before the new update mess it up, see hillviewschools.com
Which parts messed up? Please try to send us so that we can try to help you. Thanks
see buttons on all sliders, and check all footer area on all pages: see screenshots here (http://prntscr.com/uasucv)
Send your site admin acess here:
https://themeforest.net/user/rs-theme#contactyou provide the update, i install, my site is messed up, now i have to pay before you assist me? not nice
How you updated theme, i don’t know? Did you use the child theme? I didn’t ask you to pay me – your support is expired- you have to renew it. Thanks
am using child theme. i updated parent theme, problem start showing. then i updated child theme but still problem not solved.
Hi, you should renew your support. We will check your issue. Send site details with URL to our support mail. Thanks
hello sir 1- i need change size logo in mobile. 2- in mobile i have problem when i will scrool in slider not be scrool help me sir
Send mail to our support with purchase key so we can easily help you.
I sent you a support request but haven’t heard back yet. How do you assign lessons to courses? There is nothing obvious in those two components nor is there anything said about assigning lessons to courses in the docs. Please help.
We have replied you previously. Not sure you will get it or spam. Where you adding course at bottom you will see option to assign lesson. Thanks
In my some error occur in portion of RS-latest events Notice: Undefined index: date_style in /home/iiuedu/public_html/ird/wp-content/plugins/rs-addons/vc-modules/views/latest-event.php on line 48
Notice: Undefined index: time_style in /home/iiuedu/public_html/ird/wp-content/plugins/rs-addons/vc-modules/views/latest-event.php on line 53
and other error in RS addons in OUR LATEST NEWS portionWarning: Illegal string offset ‘content’ in /home/iiuedu/public_html/ird/wp-content/plugins/rs-addons/vc-modules/latest_blog.php on line 89
Warning: Cannot assign an empty string to a string offset in /home/iiuedu/public_html/ird/wp-content/plugins/rs-addons/vc-modules/latest_blog.php on line 89
Please help me out in this error.
Send mail to our support with site URL and access we will check it
Responsiveness in slider revolution is not functioning properly… Not able to se the view port for all the sametime and not able to select the viewports.. I am try to create a full page hero banner.. IF I enable mobile, the other disables …
You can enable easily all device. Thanks
When I enable one other disables.. the one which is enabled cannot be selected…It is stuck at Desktop… Is there any settings I need to look.. please help… I can share the access if required…
How to update the Slider revolution plugin ?
We will update it on package at next update. Also if you send mail to our support we will provide latest version. Thanks
When can I expect the next update?.. I have send a mail.. Please send the latest version …
Okay
When can I expect the updated version ?
Please check your mail. Thanks
Sorry, the last mail I received says “Please check your mail. Thanks” ... What is the subject in the mail.. When did you sent the mail… I didn’t any with update information… Please give a clarity…
Send your site URL with admin access to our support so we can direct update it for you
OK.. I will send right away…
I have send the mail… Hope it will be done soon…
Okay let me check
I can’t find lp profiles and seems that demo download doesn’t work well, can you help me?
It’s come from learnpress plugin. If you want to edit you can move file plugin to learnpress folder inside theme so you can easily edit it. Thanks
I don’t know how to do that, can you help me?
Yes send mail to our support with your requirements
Hi i added a course and assigned to it a lesson, but when i open the lesson link it gives me 404 page error.
Can you try to send your site admin access so that we can check it for you? Thanks
can we install a trial version?
No trial version option please. You can look demo and also item description for features. If any issue arise during installation or any issue we will try to help you prompt. Thanks
can podcasts be implemented?
is it possible to define different courses for different access logins?
can i use different pages from different homes in one?
1) Podcast – Yes 2) Yes, for each course access will be different 3) Yes, You can create a combined home. Thanks
Hello sir, I have purchased eshkool theme. but showing error that link has expire
Please try again that’s normally theme-forest issue.
sir I have try 9-10 times. but same error. The link has expire. Please try again
The link you followed has expired.
Link we don’t manage it’s form themeforest
