183 comments found.
Hi, how do i update the theme without affecting the site? Step by step please. Thank you.
Hi, Please kindly refer to How to Manually Update WordPress Theme via ftp. and same How to Manually Update WordPress Plugins via FTP
Regards!
When was this last updated? It doesn’t show here and I just got an email saying it was just updated. I want to buy a few more licenses if it was just updated. THANK YOU!
24 Jul 22 Ver 1.3.4.2 - Fixed: Recent tweet issue with the CustomizeThank you so much for your purchasing
Regards!
I bought and installed the theme but only get errors when importing the dummy data.
The manual says ‘install Widget Settings Importer/Exporter’ but it is not usable due to security issue.
How do I get the dummy data installed?
Hi,
First please kindly refer to the documentation on #import sample data.
And could you please create a topic on our support forums. Our support team will help you.
Regards!
hi, i wanted to know if i can use this theme with elementor?
It’s not supported in the current version of this theme. We will bring this option to a future update of the theme and we will let you know when we are done with it.
Hello all, just bought the theme, works well BUT, seems there is an issue with the appearance >> customize link, i goes to dt recent tweet instead of the customizer, i need to add my own favicon…
24 Jul 22 Ver 1.3.4.2 - Fixed: Recent tweet issue with the Customize
Regards!
A few questions, before I decide to purchase it;
1. Will it work on SiteGround? 2. Does it support AdSense?
Thanks.
Well no reply, but I will give it a shot. If it doesn’t work, I can always get a refund, but I guess it will work without issues.
I do hope Adsense is supported.
Hi, sorry for not answer you sooner. Don’t worry about that. We will bring the AdSense to the next version of this theme. And if you have any assistance please create a topic on our support forums. Our support team will help you to bring the feature to the theme if possible.
Regards!
HI there. Does this support tickera now?
Hi, No. We will consider it in a future update and we will inform you if the theme support it.
Hi, Does it support multi vendor?
I got the same message someone above did – Got a PHP Warning logged after update to the latest version. Use of undefined constant DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE – assumed ‘DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE’ (this will throw an Error in a future version of PHP) in /wp-content/themes/ticketbox/includes/class-ticketbox-updater.php on line 121 followed by fopen(DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE): failed to open stream: No such file or directory in /wp-includes/functions.php on line 6570
This crashed my site with a major event coming
I reinstalled the latest update and it resolved! PHEW!
Hi, I want to purchase but when I click go to checkout, it takess me back to cart. urgent please
Hi, deleting the existing events is giving error. How do I delete the demo events please?
How do I set up the payment gateway using woocommerce? Am not seeing any option. when view ticket to buy. Thanks
How do I set up submit an event on my homepage menu, It talking me to your site
Hi, kidly reply the support ticket I opened 2 days ago. Thank you!
Hi, we have responded to your ticket. Thanks!
Hi, I purchased Community submit event plugin from the event calendar, after installation it showed and disappeared after two days. Then when i changed the theme to Twentytwo it shows back. Is it that your theme is not compatible? Kindly give help that can solve this issue. Thank you.
Hi, please go to Admin / Events / Settings / Display / Events template and select the option Default Events Template. We will check the compatibility with the other options.
Regards!
Hi. Thanks for your reply but but my settings is exactly what you said but community add event is not showing. Where can i send my login for assistant?
Thanks
Hi, please create a topic here: http://dawnthemes.com/support/forums/forum/themes/ticketbox-event-tickets-wordpress-theme/#new-topic-0. Our technical support team will help you.
Regards!
Got a PHP Warning logged after update to the latest version. Use of undefined constant DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE – assumed ‘DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE’ (this will throw an Error in a future version of PHP) in /wp-content/themes/ticketbox/includes/class-ticketbox-updater.php on line 121 followed by fopen(DT_WOOCOMMERCE_PAGE_BUILDER_PLUGIN_FILE): failed to open stream: No such file or directory in /wp-includes/functions.php on line 6570
Hi,
We will fix this issue and update to the future update. Thank you so much!
Hi there,
we’re looking for a WP platform for a client that is organizing educational events and selling tickets. Here’s a list of the requirements:
registration / managment of participants:
- confirmation send to participant upon booking / registration
- reminder send to participant after n days / n days before event starts
- showing number of tickets left for an event
- registration impossible as soon as event is fully booked
- payment by invoice sent by the client
- optional: online payment with different payment options (invoice, PayPal, bank transfer etc.)
creation of events:
- managment of multi-days events (selecting flexible days and hours which then are shown in frontend)
- different categories for prices (varying by participant categories like members / non-members)
- consistent design for all kind of events in frontend
- required elements for events: picture, event description, details of the event (like date, place, speaker, pricing), some custom fields (remarks, participants adresses, checkboxes for newsletter subscription etc.), billing information etc.
- full support of EUR currency and european number (comma separated), date (dd. month YYY / dd.mm.yyyy) and time (24h) format
Do you support these requirements? Can we have a demo instance for testing?
Please let me know if you have any questions.
And thanks for your answers!
Regards Matthias
what is the url for submit event? In demo theme there’s your link
Hi, to use the submit event you need to install the plugin The Events Calendar: Community Events. After activate this plugin, go to Events / Settings / Community / Community URLs.
Regards!
the events calendar is just installed, but button link for add event is http://demo.dawnthemes.com/ticketbox/events/community/add
is not free!!
Yes, as the introduction (It depends on your purpose):
The theme will help you to Sell conference ticket online by using Event Tickets Plus or you can also sell your event ticket using WooCommerce:
1. Our theme support you to Sell conference ticket online by using WooCommerce (Sell your event ticket using WooCommerce integrated). You do not need to buy any plugins, just install our theme, WooCommerce and the premium plugins we included in our theme: Visual Composer, Revolution Slider.
2. You can buy the premium plugins by Tribe or not (Option). It depends on your purpose. – The Events Calendar Pro (option): Powerful features. Easy to use. Beautiful design. Impeccable support. That’s what you get with Events Calendar PRO. – Community Events (option). Let your users add their own events to your calendar! – Event Tickets Plus (option). Sell multi-tickets per Event using Event Tickets Plus
Why is the license of the premium plugin by Tribe not included in our theme? Please refer here: Who should buy the license, the client or the developer?
hello, i have a problem when i upload image in new event, no upload image feauture
Hi, Please kindly create a topic on our support forums. Our support team will happy to help you.
I can use some help. I want to change the parallax effect on single event page. How can i do this?
Hi, Please kindly create a topic on our support forums. Our support team will happy to help you.
hello, it possible add event onlu admin? and remove submit button?
Yes, it’s possible. The submit button is hidden by default, you can only show it by install the plugin The Events Calendar: Community Events.
regards!
sir am purchase theme,am install theme and plugin but not working fine..theme error show Broken Themes The following themes are installed but incomplete._MACOSX Stylesheet is missing ......sir not show my website header and footer…https://www.agfast.online/ sir am wating your reply tell me waht a issu in my site and slove this problem
sir plz clear my issu am update theme website not working fine plz chek https://www.agfast.online/
Hi, I see the issue resolved. If you have any further assistance please create a topic on our support forums. Our support team will happy to help you.
Regards!
sir my website have ful witdth sir i want container i mean want my event page size in box plz sir chek my https://www.agfast.online/post-an-event/ sir page ful width i want in box style plz sir help
Hi, Please create a topic on our support forums. Our support team will check the issue and help you.
Regards!
Hi I am interested in your theme. However, I have some questions before buying it. Do you have any membership tier subscription features? Which plugins are compatible with your themes. And what is limited with the free version plugins such as The Events Calendar and Event Tickets? Thanks.
Hi, Thanks for your interesting in this theme. Regarding your questions: You can refer to How to Integrate Virtual Events on a Membership Site – The Events Calendar & Membership Plugins. And it’s unlimited with the free version plugins.
Best regards!
Hello – are you not supporting this any longer? I have requested support for a few days now and still no reply. Now the instagram plugin is not working.
Hi, so sorry for not answer you sooner. We will respond to you as fast we can. Thanks for your understanding!
Bonjour, le créateur de l’event peux approuver les participants ?
